McDonald's

400 S Trenton St, Ruston
(318) 254-1200

Recent Reviews

S M Rahat Rahman

Frappe are not available always

Atmosphere: 3

Food: 5

Service: 5

Amber Poage

Gross on the inside. Your feet literally slide apart from all the grease on the floors in the lobby. Don't go here. Lobby is dirty. It just nasty in there. Staff is rude.

Atmosphere: 1

Food: 1

Service: 1

Traian Perde

We waited in the second line, but the person taking the order only took orders of this in the first line. We watched as 10 cars get their orders taken while we waited first in line for

Service: 1

Ali Wilson

Worst mcdonalds I have ever been to. I ordered through the app just to arrive and get yelled at in the parking lot by three employees that they are closed!! Yeah I totally believe that! 24 hours is a joke. I pulled up to the window to be told once again they are closed and that my last 10 dollars won’t be refunded to me for another hour. Customers should not have to reap the consequences of the lying, lazy, and inconsiderate employees.

Atmosphere: 1

Food: 1

Service: 1

Brett G Woodard

Hello, umm hello, is there anyone monitoring these 1 star reviews!?? I don’t believe there is, if so then this McDonald’s wouldn’t still be operating under the same disrespectful, lazy staff. They aren’t doing nothing inside that building! McDonald’s this location SUCKS all around. Do something.

Tiffani Nikohle

This location does not deserve the 1 star it gets just for this review. Poor service, rude staff, 24hr service, lie. This is the worst McDonald’s by far. Don’t waste your time…you end up losing your patience and temper with the employees here.

Robert Swain

Had to practically beg for our drinks and napkins!!Only received 4 napkins for 2 people to share and no salt r pepper.

Atmosphere: 1

Food: 1

Service: 1

SakuraCrowned

Went in drive thru for breakfast right before 10:30. The drive thru worker started taking our order then stopped and left and helped three cars on the other side of the drive thru and left us sitting there for 7 minutes until it changed to the lunch menu and then refused to serve us

Atmosphere: 1

Food: 1

Service: 1

Christine Fields

This establishment NEEDS a staff makeover starting with the General manager. The shift lead wasn't any better. The owner definitely needs to hire a whole new team of so called management. Everyone has a bad attitude and are rude, loud and obnoxious. This is the rudest most unprofessional McDonald's I have ever been to. Not to mention seems like everyone is related to each other. What a conflict of interest. I see why this establishment is ran very badly.

Atmosphere: 1

Food: 2

Service: 1

Martha Bates

Lobby and bathrooms were nasty. No soap in the dispensers and all the hand sanitizers were empty. Most of the staff were sitting at a table eating. No orange juice!! Won’t be back!!

Atmosphere: 1

Food: 2

Service: 1

Erika Ojeda

Traveling through and I suggest not stopping here. Extremely rude.

Atmosphere: 1

Food: 3

Service: 1

Sean Spencer

Worst experience ever!! Was completely ignored at the window. Was 6:30 am this morning. Where do u find these ppl.. terrible

Angela Turner

Ended up walking out...staff standing around. My coworker and I just left after waiting 10 mins or longer. No one else was in line

Grant Kleinpeter

Lots of issues with mobile orders not going through because the system is down.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Bacon Egg & Cheese Mcgriddles

Hannah M.

They always claim that the frappé machine is broken all the time when it's not. When confronted about it they always ignore the problem and say "what size frappe do you want?" honestly wtf

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