Popeyes Louisiana Kitchen

501 W California Ave, Ruston
(318) 251-0516

Recent Reviews

Brenda Harrell

Good chicken and fast serves

Atmosphere: 5

Food: 5

Service: 5

elisabet mora

Horrible customer service. Did not attend us.

Atmosphere: 1

Food: 1

Service: 1

Abdul Malek

There is a woman, don't know name but behavior is very bad. I won't visit this place

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Spicy Chicken Sandwich

nicole Timm

3rd time in a row i went at dinner time and they only have spicy chicken. And refused to cook more ever single i ask and the parking lot always empty . Went another time and spent 50 bucks on chicken and specifically asked no spicy bc my son cannot eat it and he ended up in the hospital bc you mixed in spicy with regular! When someome tells you they cannot eat spicy food thats exactly.what it means! New management needs to happen or i wont come back! Sad bc popeyes is one of my favorite places! Not anymore!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Kristy C

The lady at the window(I wish I would have gotten her name) was so friendly and spoke to us like we have been friends forever(even though this is the 1st time seeing this lady) We got our food in a decent amount of wait time.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Alan Orr

Employees were way above average.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Fried Chicken

Umekia Huey

Great improvement noted!!! Delicious fried chicken is what I come

Food: 5

Marshall Hancock

Why can’t we give a negative star? That’s how bad this place is. If you don’t mind sitting for 40 minutes in a drive through maybe you will be happier than me. These people couldn’t care less about waiting on customers.

Service: 1

Malachi McManus

I got ghost pepper wings they was good wasn’t spicy at all tho

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Dr Pepper

Holly Davidson

Would give zero stars if I could. Staff doesn't understand the concept of time, basic politeness, or how to properly fulfill an order.

Rakerria Modest

Great Place to Eat! They are hardworking and very friendly. Customer service is outstanding !Kid-friendliness: Kid friendly!Parking: Great parking spots near the door!

katie miller

i never leave reviews but this was actually probably my the worst customer service i’ve ever seen in my life. they forgot my side and sauce that i ordered, and then proceeded to charge me extra to get the sauce that i already paid for but didn’t get in the first place. the person in the drive thru was incredibly rude… ma’am you work at popeyes for a living at your big age… chill out. service is actually worse than mcdonald’s.

Kathy S.

It took 15 minutes in drive through before I could place an order. I ordered 2 piece reg with red beans and rice as my side. Did not check the box; got to the hotel to find French fries (cold) and I don't know what you have done to your biscuits. They used to be so good. It had been several months since I went to Popeyes( in another city). But there did not get what I ordered. Don't plan on giving Popeyes any more business.

Megan Woods

Staff was very friendly and knowledgeable, food was hot and fresh, and service was speedy!! Very good experience!

Meichen Liu

I ordered a combo but only give me a sandwich! So disappointed! I will not visit this place anymore!

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