Arby's

2902 W Bert Kouns Industrial Loop, Shreveport
(318) 687-8947

Recent Reviews

Jackie Bryant

Firt time visiting. I was impressed and the staff was great. Enjoyed the food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Arby's Signature Sandwiches, Curly Fries

Peyton Hedgepeth

Arbys sauce always include the arbys sauce when someone orders it thats not hard..! Can't even enjoy my sandwich and these cold fries would be a little better and my sprite wasn't even sweet.

Atmosphere: 3

Food: 1

Service: 1

Alisha Ashton

Horrible service and food..I would not recommend

Atmosphere: 3

Food: 2

Service: 3

Krystal Fly

If I could give no stars I would I came tonight waited in line for 30 mins and got my order wrong once again and got cold food seriously shut this place down ot get workers that care about their job I will never come back

Atmosphere: 1

Food: 1

Service: 1

EastTx Girl83

I live way closer to the Arby’s in Greenwood, LA but I would come to this one for the quality of food and quickness. This all changed this last Friday. Let’s begin with our cashier. First it took her forever to ask us what we would like. She had an attitude from the start. I had 2 separate transactions to make. I gave her my mom’s order first. As I was starting to give her my order she rudely interrupts me turns around and addresses her manager and says it isn’t working. The register had went down and the cashier didn’t know what to do. Her manager told her write down what we wanted and then we would pay in a moment when the registers came back up. The cashier increasing gets more and more rude as this progresses. I tell her what I want, I then proceed to tell her what my daughter wants and she rudely interrupts me again! This time to say the registers are back up to her manager. Again, I tell her what I want. I tell her what my daughter wants. Then I asked did you get my Turkey Brown Sugar Bacon Sandwich because at this point I am really not sure she did. She rudely says, I got it. Okay cool may I have my receipts. Her response was, No I need them because they didn’t show up on the screen. I quickly said, Okay I’ll get them back when you are down with them. Mind you I’m truly over it by now. We go and sit down. I wait for my order to be called. They call my order, mine came before my moms. I sat down, they then called my moms. I got back up and got her order. I check my sandwich and what do I see?!?!? Just Brown Sugar Bacon no turkey or cheese. So now I really need my receipt to check. I quickly stand up and then hit my head on the ill placed light fixture that is way too low and not centered to your tiny tables. It is Sunday evening and my head is still tender it the spot that I hit the light. It actually hurts!!! So anyway, I got back to the counter and the waitress rudely says here and hands me the receipt and I check to see the receipt and yep she rung up the wrong sandwich. I rudely told her you rang up the wrong sandwich. I got no apology, no explanation, just looks as I stood there waiting SEVERAL minutes for my order to be replaced. Oh and no one even addressed the fact that I hit my head on the light fixture!!! I can tell you without a doubt I WILL NEVER COME BACK TO THIS ARBYS LOCATION AGAIN. I may quit going to Arby’s all together as this was a HORRIBLE experience for me.

Atmosphere: 1

Food: 2

Service: 1

Morris A

Friendly staff hot fresh food ,always worth the wait, great everyday

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip, Roast Beef, Curly Fries

Chuck Griggs

The floor at this location hasn't been cleaned in weeks! I could probably climb the wall of the building with how sticky my shoes were upon leaving. Nice staff, nasty restaurant.

Atmosphere: 1

Food: 2

Service: 3

Heather Owen

Drive up time to long....inside time got ignored from server bad

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Arby's Signature Sandwiches

Cheryl Harvey

New fried Mac n cheese was pretty good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

French Frys

Arby's food is always good. It's the customer service, at times, for me. The prices are Outrageous though.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Arby's Signature Sandwiches, Roast Beef

Cheryl Kneubuhl (C.K.)

It was awesome as usual they were very helpful and I love Arby's food always have you would recommend them

Atmosphere: 5

Food: 5

Service: 5

Karissa Mahoney

The employees have a very bad attitude...always. Friendly service is rare at this establishment.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Arby's Signature Sandwiches, Roast Beef

Nomadic Survivor

Sandwich was mostly inedible. Staff sullen. And the fries were stale. I'll stop there. Staff has everything to do with store! Occasionally it is great but truly hit and miss. Yuck and waste of my $$.

Food: 1

Service: 2

John Durst

Kids wanted the good burger meal it was subpar at best.

Atmosphere: 2

Food: 3

Service: 2

Anjanette Dukes

Ordered through DoorDash, food wasn't cold regardless of the distance from store. Will definitely order from again.

Food: 5

Recommended dishes: French Dip

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