No service at the drive thru window, no explanation, I think it could have been handled differently. The 2 workers I seen kept looking at me but continued to wait on customers at the counter but didn’t even have enough common courtesy to say I’m sorry we are short handed and will be with you momentarily. I would have understood, but to be completely ignored was very wrong. NO EXCUSE FOR BEING IGNORED! Just RUDE!
Kevin Huddleston
I had the chicken enchiladas and they were very tasty.
leola scott
The young man in drive thur was wonderful he have a beautiful personality i would go back there again oh did i say that was my first time there thank you
Dean Talley
Better food than their main competitors. Wider and more variety as well as bigger portions
cody l
The best place to get fast Tex Mex. Fresh ingredients and great food.
Tina Sloan
Love the service here. Always make a visit here.
Cory B.
When i work out this way, I pop in for a couple tacos or Burritos or whatever. It's not great, but not horrible, and will get you by. Since it's well after supper time when I pass by, it serves is purpose on my way back across the river.The service has plummeted in the past year, way before Corona hit. I tried going before the quarantines started and at 8:15 pm, no one would answer the drive thru. That was well before closing time. I just took it as a one off and tried again in May. I got service, but kinda wish I hadn't because the employees were arguing amongst themselves and it was just an uncomfortable situation. Tonight I got there about 10 till 9- they close earlier now- and again no one would answer the drive thru. Sucks that this place is directly in my line of travel and I'm officially writing them off, but I'm just not dealing with it anymore.
Amanda Byles
They are really good when they have what I want in stock. They tend to run out of stuff often though. That's why they only got 4 stars. Otherwise the staff is friendly and I've gotten nothing but great service here. Will call ahead to see if they have chicken next time though.
Bryana Slater
Pitiful!!! Food was super cold, i paid an upcharge for steak and it turns out to be roast beef?. This was my first and last time going. The queso would be the only thing i would buy. ***Not Worth It At All❗❗❗ ****Google allow us to put zero's.
David Buckley
A different and better option to the Bell. The location is in an odd place & they definitely need to bring one to Bossier
A fantastic option to offset the T.Bell. More authentic, with better ingredients. I love the burritos and salsas. Awesome taco salads. Try them instead of the Bell.
Barbara Jones
I went through the drive thru of the Shreveport location on Burt Kouns. I ordered (ONE) Big Freakin Quesadilla (CHICKEN) and (TWO) Nacho salads WITH SOUR CREAM and GUACAMOLE. The person repeated the order TWICE and STILL managed to get my order wrong!!! Not only did I get a BEEF quesadilla, but I didn't get sour cream and guacamole on either one of the nacho salads!! Then to to make this visit even more memorable they are out of drink holders and when she hands me the first drink I go to put it in my drink holder and the lid comes off and it spills on me and all over my car. She takes it back to get me a new one and hands it back half full.
Mike Tarno
Very nice service, good food , great prices
ihamptonii
This location service was terrible. Very slow service. To boot that I ordered the 3 for 5 tacos. Three with cheese & three without. Good thing I checked my order before I left the parking lot. Food was cold & ALL three had CHEESE (have a family member who is allergic to cheese). Promptly went inside & got my money back. So disappointed??. Perhaps management will give better training to the employees.
AKlover
I'm just stating up front I've given them A couple of chances and they are consistently bad. Most recent trip I ordered a Nacho combo and did not modify it, just ordered as is. Was automatically charged for the large drink upgrade I did not ask for and I said nothing. Order was $9.04 and I handed the cashier $20.05 then he hands me back $10.96. If it is not obvious I handed him the nickel so I would not get back $0.96 in change I say as much he hands me the change anyway shuts the window and walks into the food prep area where I cannot see him and then someone else comes to the window. Food finally came out looking like it had been eaten then thrown up and re-served and literally had about 6 tiny flecks of ground beef on it total. Given the food is likely tainted I just threw it out. It's A wonder to me this place is still open for business , I recommend you go elsewhere.Matt
No service at the drive thru window, no explanation, I think it could have been handled differently. The 2 workers I seen kept looking at me but continued to wait on customers at the counter but didn’t even have enough common courtesy to say I’m sorry we are short handed and will be with you momentarily. I would have understood, but to be completely ignored was very wrong. NO EXCUSE FOR BEING IGNORED! Just RUDE!
I had the chicken enchiladas and they were very tasty.
The young man in drive thur was wonderful he have a beautiful personality i would go back there again oh did i say that was my first time there thank you
Better food than their main competitors. Wider and more variety as well as bigger portions
The best place to get fast Tex Mex. Fresh ingredients and great food.
Love the service here. Always make a visit here.
When i work out this way, I pop in for a couple tacos or Burritos or whatever. It's not great, but not horrible, and will get you by. Since it's well after supper time when I pass by, it serves is purpose on my way back across the river.The service has plummeted in the past year, way before Corona hit. I tried going before the quarantines started and at 8:15 pm, no one would answer the drive thru. That was well before closing time. I just took it as a one off and tried again in May. I got service, but kinda wish I hadn't because the employees were arguing amongst themselves and it was just an uncomfortable situation. Tonight I got there about 10 till 9- they close earlier now- and again no one would answer the drive thru. Sucks that this place is directly in my line of travel and I'm officially writing them off, but I'm just not dealing with it anymore.
They are really good when they have what I want in stock. They tend to run out of stuff often though. That's why they only got 4 stars. Otherwise the staff is friendly and I've gotten nothing but great service here. Will call ahead to see if they have chicken next time though.
Pitiful!!! Food was super cold, i paid an upcharge for steak and it turns out to be roast beef?. This was my first and last time going. The queso would be the only thing i would buy. ***Not Worth It At All❗❗❗ ****Google allow us to put zero's.
A different and better option to the Bell. The location is in an odd place & they definitely need to bring one to Bossier
Restaurantji Recommends
A fantastic option to offset the T.Bell. More authentic, with better ingredients. I love the burritos and salsas. Awesome taco salads. Try them instead of the Bell.
I went through the drive thru of the Shreveport location on Burt Kouns. I ordered (ONE) Big Freakin Quesadilla (CHICKEN) and (TWO) Nacho salads WITH SOUR CREAM and GUACAMOLE. The person repeated the order TWICE and STILL managed to get my order wrong!!! Not only did I get a BEEF quesadilla, but I didn't get sour cream and guacamole on either one of the nacho salads!! Then to to make this visit even more memorable they are out of drink holders and when she hands me the first drink I go to put it in my drink holder and the lid comes off and it spills on me and all over my car. She takes it back to get me a new one and hands it back half full.
Very nice service, good food , great prices
This location service was terrible. Very slow service. To boot that I ordered the 3 for 5 tacos. Three with cheese & three without. Good thing I checked my order before I left the parking lot. Food was cold & ALL three had CHEESE (have a family member who is allergic to cheese). Promptly went inside & got my money back. So disappointed??. Perhaps management will give better training to the employees.
I'm just stating up front I've given them A couple of chances and they are consistently bad. Most recent trip I ordered a Nacho combo and did not modify it, just ordered as is. Was automatically charged for the large drink upgrade I did not ask for and I said nothing. Order was $9.04 and I handed the cashier $20.05 then he hands me back $10.96. If it is not obvious I handed him the nickel so I would not get back $0.96 in change I say as much he hands me the change anyway shuts the window and walks into the food prep area where I cannot see him and then someone else comes to the window. Food finally came out looking like it had been eaten then thrown up and re-served and literally had about 6 tiny flecks of ground beef on it total. Given the food is likely tainted I just threw it out. It's A wonder to me this place is still open for business , I recommend you go elsewhere.Matt