KFC

901 Glenwood Dr, West Monroe
(318) 322-1691

Recent Reviews

Dee Tub

I ordered a meal DoorDash they were out of the item I ordered they wouldn’t replace my order and won’t answer the phone to credit my account still

Lily LLG

Closed dining area at 8:45, would not allow anyone inside, told me they closed at 9pm the time on sign has 10pm mon-Sat.This is Tuesday.I’m completely confused why this location is even opened for business if they can’t follow their own restaurant schedule.

Atmosphere: 1

Service: 1

Marci Leonard

I have never wrote a bad review anywhere but this is silly. It is 6:30 and no dark meat. Only one crispy leg in the place and no thighs. Did not offer to cook any. Had to go somewhere else to buy chicken. Not a happy customer. He did apologize.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Original Chicken

Lynne Concepcion

The people staff are amazing and give amazing service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Chicken, Fried Chicken

velma Lyons

The food is good....

Atmosphere: 4

Food: 4

Service: 3

Billy Hixon

Just fast

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Fried Chicken

Kenneth Tolbird

The nuggets had too pepper and the.biscuits had too much Lars and tasted like flour. Not good. I can do better biscuits at home and I am no chef.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Fried Chicken

Andrea Read

I enjoy eating the mashed potato bowls until today. I got so much gravy and very little mashed potatoes. It looks like soup! Please don’t let someone that don’t know how to make the bowl do so. I so enjoy your bowls often, other than today!!!!

Atmosphere: 5

Food: 1

Service: 5

Debra Daniels

We did not get the food we ordered and grease the chicken was fried in was rank.

Food: 1

Service: 3

Heather Teague

The employees here work hard to provide good service for a product that has declined so much I will no longer eat at KFC. It use to be my favorite place to get chicken. I don't know why they changed how they make it. But it is inedible. Prices are ridiculous. Not wasting my money to purchase horrible food. I gave it 2 stars for the service, otherwise it would be a zero. Don't bother calling corporate to complain, they really didn't care what I had to say. 45 yrs eating KFC, No longer a customer. Good bye.

Atmosphere: 3

Food: 1

Service: 4

Jim Krestensen

We have tried to patronize this place many times! Every time we have they never have what we would like to order. This visit today again they did not have what we wanted to order. Settled for chicken strips. But they were just warm and several of them had human hairs on them. The mash potatoes were just warm not hot. Never again will we go to this place.

Atmosphere: 1

Food: 1

Service: 1

Larry N

Chicken had been in the warmer for too long. The chicken was dry and the skin was greasy. Oil was dripping into the bottom of the bucket and pooling there. Also, the chicken tasted too salty. Altogether, not very good.

Chelsey Powell

They were out of chicken pot pies for the night ?

Tears

Nasty place to eat. Too much playing in the kitchen. These people are clearly just there for a paycheck. Our society has gone behind the dogs.

Atmosphere: 1

Food: 1

Service: 1

Kim Malone

I intended to get a pot pie ? because theirs is usually very good, with lots of filling and is really tasty with a flaky crust. Well, this time, there was none ready and they said it would be about 22 minutes before it was ready, so...no thank you ! I got my husband the chicken little wraps which also had to be cooked and so I was asked to pull forward and that my order would take about 5 minutes so, ok, ugh....over 10 minutes later, no sign of any food so I went in. (Did I mention that when I arrived, I was the only customer there?) So I proceed to go in and find at least 4 employees standing around visiting and I asked about my order and they had no clue! So I told them what to look for and low and behold, there sits my food on the side of the counter! Not sure if my food would ever have been delivered to my car as instructed, but I was not pleased with the service.On a good note, my husband said he really liked the food and thought it was a good value. But there's just no room for this type of customer service. If I were the owner of this franchise I would not be too happy with the situation.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Chicken Littles Promotion

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