ordered my food and took them 30 mins to bring it out to me. before bringing my food out, i rang back in which took another 10 mins for them to pick up. not busy at all. finally brought out my order and it was cold. everytime i’ve been to this sonic, the service was careless, and unprofessional. I was extremely disappointed in how the service was the last few times i’ve been to this location.
Atmosphere: 2
Food: 2
Service: 1
Kayla Chastain
I asked for a medium shake and they gave me a small. When I got the large tots they gave me a large one with little on the tots in it. It takes them forever to bring out the food.
Atmosphere: 2
Food: 1
Service: 1
MISTY HINMAN
When I arrived I already knew that Cash App was down and assumed that I was going to run into issues. Turns out my assumptions were completely wrong. The waitress was able to take my phone with her and enter my card manually and Voila!!! Also, I told her to make sure and add money to the total for her tip but she said they were not allowed to do that. She still gave me a huge smile and was so very kind, She made feel like not leaving her a tip wasn't a huge disappointment but I know that she would've rathered gratitude in the form of cash instead of words. I will return another day and leave her a large tip for being a good human being. Thanks guys for always providing wonderful service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Sonic Blast Made with Reese
Ben Glaze
We should have checked our food when we left. They didn't give us all of our food and when we called to get it fixed they lied and said they didn't charge us but clearly did. Wouldn't be a big deal if they owned up to it and gave us the credit for the missing food but will be contacting corporate
Nolimit 7.
i don't ever leave reviews even if a place is bad but this ish is beyond me. don't order nothing here, found a MAGGOT in my slushy
Carlton Avery
I went thru the drive thru so I’m not sure about the atmosphere but the young Lady was very helpful that took my order and got me hot tator tots.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Strawberry Limeade, Tots
Sandra Menard
They didn't get my order correct. When the customer says, "no lettuce, no tomatoes,and no onions". They mean just that. I ordered the $3.99 special. With it being as hot as it is, can you waver the price of a small cup of ice. Not the best service in Westlake, Louisiana. Sulphur, Louisiana service is better.
Purplehair Grandma
Ordered 2 unsweetened teas. No one was waiting. No one came to the window. We left without our order.
Teenagers in the evening don’t give a care on taking your order. Waited 15 minutes for them to take our order and there was one to two other cars waiting, not busy at all. Absolutely ridiculous. The teens were on their phones the entire time while we were waiting for our order to be taken. Moss bluff sonic is better.
Atmosphere: 1
Food: 1
Service: 1
ethan ogea
This is the second time this has happened, 2 weeks apart. Sat at the ordering screen for about 10-15 minutes, pressed the button 4 times, and literally no one showed up. Some people showed up after we showed up, and got their food before us. 0/10 lol. Sonic in westlake has a bad reputation, and I continue to see why.
Atmosphere: 1
Food: 1
Service: 1
Barrow Girl
Ordered 2 unsweetened teas. No one was waiting. No one came to the window. We left without our order.
Harry Tradez
Not sure it's a problem with the speakers, but we have a hard time order all the time.
Atmosphere: 5
Food: 2
Service: 2
James
I got a slush and it didn't have a single bit of flavoring in it, it was only the slush base.This was meant to be a red bull slush.
Good corn dogs & jalapeños burgers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
They really do have great burgers.
Atmosphere: 2
Food: 5
Service: 5
ordered my food and took them 30 mins to bring it out to me. before bringing my food out, i rang back in which took another 10 mins for them to pick up. not busy at all. finally brought out my order and it was cold. everytime i’ve been to this sonic, the service was careless, and unprofessional. I was extremely disappointed in how the service was the last few times i’ve been to this location.
Atmosphere: 2
Food: 2
Service: 1
I asked for a medium shake and they gave me a small. When I got the large tots they gave me a large one with little on the tots in it. It takes them forever to bring out the food.
Atmosphere: 2
Food: 1
Service: 1
When I arrived I already knew that Cash App was down and assumed that I was going to run into issues. Turns out my assumptions were completely wrong. The waitress was able to take my phone with her and enter my card manually and Voila!!! Also, I told her to make sure and add money to the total for her tip but she said they were not allowed to do that. She still gave me a huge smile and was so very kind, She made feel like not leaving her a tip wasn't a huge disappointment but I know that she would've rathered gratitude in the form of cash instead of words. I will return another day and leave her a large tip for being a good human being. Thanks guys for always providing wonderful service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Sonic Blast Made with Reese
We should have checked our food when we left. They didn't give us all of our food and when we called to get it fixed they lied and said they didn't charge us but clearly did. Wouldn't be a big deal if they owned up to it and gave us the credit for the missing food but will be contacting corporate
i don't ever leave reviews even if a place is bad but this ish is beyond me. don't order nothing here, found a MAGGOT in my slushy
I went thru the drive thru so I’m not sure about the atmosphere but the young Lady was very helpful that took my order and got me hot tator tots.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Strawberry Limeade, Tots
They didn't get my order correct. When the customer says, "no lettuce, no tomatoes,and no onions". They mean just that. I ordered the $3.99 special. With it being as hot as it is, can you waver the price of a small cup of ice. Not the best service in Westlake, Louisiana. Sulphur, Louisiana service is better.
Ordered 2 unsweetened teas. No one was waiting. No one came to the window. We left without our order.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Teenagers in the evening don’t give a care on taking your order. Waited 15 minutes for them to take our order and there was one to two other cars waiting, not busy at all. Absolutely ridiculous. The teens were on their phones the entire time while we were waiting for our order to be taken. Moss bluff sonic is better.
Atmosphere: 1
Food: 1
Service: 1
This is the second time this has happened, 2 weeks apart. Sat at the ordering screen for about 10-15 minutes, pressed the button 4 times, and literally no one showed up. Some people showed up after we showed up, and got their food before us. 0/10 lol. Sonic in westlake has a bad reputation, and I continue to see why.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 unsweetened teas. No one was waiting. No one came to the window. We left without our order.
Not sure it's a problem with the speakers, but we have a hard time order all the time.
Atmosphere: 5
Food: 2
Service: 2
I got a slush and it didn't have a single bit of flavoring in it, it was only the slush base.This was meant to be a red bull slush.