Papa Johns Pizza

19900 LA-964 Ste A, Zachary
(225) 658-7972

Recent Reviews

Sprinkles

I just want to say, i ordered my Pizza yesterday for a delivery. The one who took my delivery was "Jazmine". She looked about she was in highschool and this was around 8pm yesterday (1/31/24). She was efficient, very nice, she even striked up a conversation with me like most drivers don't, she was even friendly to my kids. I tried to give her a $20 tip and she denied it. If i order from papa johns more, then i would want her to bring my delivery.Service was amazing! I got my order fresh and nicely hot!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Julie K

The food was wrong, but they quickly fixed the issue. Friendly staff and clean restaurant.

Atmosphere: 4

Food: 5

Service: 4

Jessica Wells

Most of the time the orders are done correctly and arrive hot. Every once in awhile delivery time is late and pizza is luke warm. I have received coupons from corporate for free pizzas for delayed delivery.

Food: 5

Service: 4

Julia

We have been coming to this Papa Johns for years and never had an issue, food is always delicious and fresh. Service is usually always good, but recently my husband and I have been helped by Dustin and he has been an amazing gentleman. He is very kind, knowledgeable and is always smiling. Very happy he has decided to come work at this location, he is a blessing.

Atmosphere: 5

Food: 5

Service: 5

Shree Logan

I have been ignoring errors in the the orders and undercooked pizza for months. Last week was the last straw. They got the order wrong and undercooked the stuff crust pizza. I contacted customer service and was promised the store would remake my pizza. I called the store and long story short, the manager said I could not use any of the special offers on the other pizza I was ordering. They can keep it. I’ll go to Lit Pizza from now on. Also why does PJ charge $5.99 for delivery and none of it goes to the driver?

Joseph Dean

Called ahead to place our order and it wasn't ready when we got there 39 minutes

Carrie McGehee

In store service was exceptional. We placed our order by calling in. Will not do that again. Person on phone promises 15 minuets. Nope the were 45 minuets. I called in my order as I was leaving the hospital, my husband had out patient surgery so needed something fast and good. Was not happy for the wait. Staff apologized and said they would squeeze us in. Then brought food out to my car❣

Atmosphere: 3

Food: 5

Service: 5

Rudy Smith

Just don't order from here on a Friday, or if you're short on time, or have 0 patience. Ordered, was told it would be ready in 15-25 minutes, showed up at the 25 minute mark, and was told it was going to be another 15-25 minutes. 30 minutes later and just watching the chaos of the kitchen, their inability to handle the orders that are called in, ordered online, or ordered in person. I just need my wife to understand that this is no longer worth our time here.

Atmosphere: 1

Food: 4

Service: 1

Jacob Fusilier

Typically I dont have issues with PJ pizza but my last order had what they call a bubble in it. Made a section of the pizza not have anything on it. I commented on it on through their process. The manager called me and said "yea we should have caught that and fixed it, but it happens" then just said bye. No offer for a small token favor like, hey we can give you 10% ( or 5 dollars) off your next order. I was stunned he admitted to it being and issue and then just left it at that.

Jacob F.

Typically I don't have issues with Papa John's pizza but my last order had what they call a bubble in it. Made a section of the pizza not have anything on it. I commented on it on through their process. The manager called me and i sent him a picture and he said "yea we should have caught that and fixed it, but it happens" then just said bye. No offer for a small token favor like, "hey we can give you 10% ( or 5 dollars) off your next order". I was stunned he admitted to it being and issue and then just left it at that. Left a sour taste in my mouth.

Josh Rawson

Recently had a few of their stuff crust pizzas from this location for a birthday party. Absolutely delicious and a big hit at the party!

Ramona D.

Horrible service!! They put you on hold and don't come back. Delivered my pizza to wrong address. Papa Johns Pizza I done with you!! You need new management

LiLi Huncho

WORST SERVICE EVER.. JUSTIN M /ERIC The “store manager” is not fit to be in leadership. Apparently he clocked an employee out and my pizza was not delivered. Very poor communication on there end and I have to suffer for that. Do not order from here

Debbie Boudreaux

Last two times I ordered pizza from here, IT WAS WRONG! I really don't think the people interested care. I called they were nice about their mistake but they keep repeating....I'm tired of spending my hard earn money on pizza I didn't order.

Lathan Wheeler

This location has great customer service .they are also very efficient and they make sure that your order is done right and in a timely manner.if your looking for pizza this is the best pizza place in town in my opinion.

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