Went inside 2 different times with ordering on the app previously and both times I had to wait 30 minutes plus to get my food it’s ridiculous they only care about the drive through and not the people inside also I ordered a large RED BEAN AND RICE and both of the times these lower intelligent beings gave me a mashed potato get the orders right!
Tiffany Lewis
It is always such a long wait and the employees don’t make it no better with their attitudes. They have to do better
Cassandra Anderson
Drive thru was long but my food was hot and fresh so it was worth the wait. The guy at the drive thru was very nice.
Atmosphere: 5
Food: 5
Service: 5
Kiara
I made an order a 5:36pm leaving my college campus. My order should’ve been ready at 5:55pm. By the time I got there, I saw several other people waiting on their orders. There is a young boy at the front counter who barely even helped anyone. All he did was walk to the front register for two seconds and leave for another 10 minutes and do the same thing repeatedly. Here I am, waiting for my order, losing patience. I wasn’t even the only one frustrated but several other people were. Those people complained on the phone to their relatives while another woman hadn’t even been given the chance to order. My mom called me twice during that whole thing. When she called me, 42 minutes had gone by total when added together. Then, when the incompetent boy finally noticed me, MY ORDER WAS NOT EVEN MADE YET. By now, an entire hour has gone by. They finally gave me my order only for the chicken to not even taste right. The chicken was soggy and over seasoned and the ranch tasted expired. If I could give this place zero stars, I would. That but should not be at the front counter of all he is going to do is walk away constantly for 10 minutes at a time and only come back for two seconds. If you can’t handle an app for customers to order from, then DONT HAVE THE APP. I should not have been waiting over an hour for my order when I ordered it 15 minutes ahead of time. This is definitely the worst Popeyes ever. Even when my family tried to order all dark meat, they gave us all white meat. They do it every time. I would not recommend this Popeyes at all to anyone who is reading this. The woman in front of me who had been there longer has every right to be angry. Especially when that same boy took her order and left only to come back 12 minutes later and say they were waiting for her order. Excuse me, shouldn’t the chicken already be made? What bothers me is how people order online and get no acknowledgement while the drive thru is more prioritized yet those people in the drive thru get the exact same treatment. These employees don’t care about their customers. The neglect them. That same woman was fed up and ended up demanding a refund which was rightfully owed. If you want advice to anyone watching, don’t waste your time at this pathetic excuse of a restaurant.
Atmosphere: 1
Food: 1
Service: 1
Natasha Hunt
This location takes too long to prepare food. Seems like the manager needs to hire more people.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Fried Shrimp
Ronald Tyler
I gave this location one star for having the lights on. This was my first visit….. cars were wrapped around the building so I went inside and whoah, twelve patrons leaning against the wall so I asked had they had been waited on. The look on their face and the answer a mature lady gave blew my mind…..There is no chicken available?????. ? NONE? I asked and she reaffirmed her previous comment. 7pm and no chicken at all. This can’t be right??? The sign reads Popeyes Chicken. C’mon now Popeyes!!!! You can do better or do nothing! Why pay salaries or the light bill if you aren’t gonna deliver the goods? Sad!
Service: 1
Moonbcw
Slowest drive thru
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Red Beans and Rice
Ray Courntney
I ordered a 3 pc white spicy with red beans and rice. I got a breast thigh and a leg and it was mild chicken it took them 20 minutes to fix my food. Very poor service.
Melanie Hardesty
Must have burned an entire batch because my order taste like they tried to salvage a few pieces. Even had a couple of black burns patches as evidence. The Signature Wing Sauce was brown.
Atmosphere: 3
Food: 1
Service: 1
Sheila Strange
I was reminded today why I have not been to Popeyes in quite some time. I am pleasant and thankful to people in the service industry but I am not a pushover. I will not pay to be mistreated ( not my thing- LOL)—drive thru is not the job for window slamming, non thanking, eye rolling folks; just saying (if she continues with her attitude, this will likely be her career).I will not spend another dime at any “Poopeyes”.Needs to close or get better management. The only positive thing is everything was in my bag (order complete)- which has NEVER happened. The employee attitudes are at least “consistent” so good job with that.
If you need a 40 minute escape from your family, tell them you're getting Popeyes, that's how long it will
Atmosphere: 3
Food: 5
Service: 2
Leola Dawson
This store needs to be shut down I stood in line for 20 mins and get to the window the damn fries cold so I had to wait this long you would think the fries and food would be hot it’s
Atmosphere: 1
Food: 1
Service: 1
Fredrick Breckenridge
I have been in the delivery for about 2 1/2 hours and I have not got my food.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 12pc Handcrafted Tenders
Allen Prescott
We went in to order dinner. We were greeted fairly quickly by an employee who was not unpleasant. We ordered a 12 piece.While we were waiting, the manager had a public dispute with one of the employees that ended in her firing him. She then disappeared. She was VERY unprofessional.We checked on our order at 20 minutes and were told it would be 3 more minutes. 15 more minutes later we checked again. No one seemed to know how long it would be. Another customer got their order while we were there and publicly said that she waited 56 minutes. At 45 minutes it was clear that none of the employees knew or cared so I started asking for the manager. I was told that the manager would not come out. Not COULD not come out but WOULD not come out. I asked for a refund. They said that only the manager could do a refund and she would not come out. At about one hour we left. I will enter a dispute with my credit card company and hopefully get my money back.Definitely won’t ever go back to that store.
Atmosphere: 1
Food: 1
Service: 1
Jaqan Jones
The food is good but wait time is Unreasonable and unmanageable it is called fast food for reason. in this line.Expect to wait at least 30 minutes at the
Went inside 2 different times with ordering on the app previously and both times I had to wait 30 minutes plus to get my food it’s ridiculous they only care about the drive through and not the people inside also I ordered a large RED BEAN AND RICE and both of the times these lower intelligent beings gave me a mashed potato get the orders right!
It is always such a long wait and the employees don’t make it no better with their attitudes. They have to do better
Drive thru was long but my food was hot and fresh so it was worth the wait. The guy at the drive thru was very nice.
Atmosphere: 5
Food: 5
Service: 5
I made an order a 5:36pm leaving my college campus. My order should’ve been ready at 5:55pm. By the time I got there, I saw several other people waiting on their orders. There is a young boy at the front counter who barely even helped anyone. All he did was walk to the front register for two seconds and leave for another 10 minutes and do the same thing repeatedly. Here I am, waiting for my order, losing patience. I wasn’t even the only one frustrated but several other people were. Those people complained on the phone to their relatives while another woman hadn’t even been given the chance to order. My mom called me twice during that whole thing. When she called me, 42 minutes had gone by total when added together. Then, when the incompetent boy finally noticed me, MY ORDER WAS NOT EVEN MADE YET. By now, an entire hour has gone by. They finally gave me my order only for the chicken to not even taste right. The chicken was soggy and over seasoned and the ranch tasted expired. If I could give this place zero stars, I would. That but should not be at the front counter of all he is going to do is walk away constantly for 10 minutes at a time and only come back for two seconds. If you can’t handle an app for customers to order from, then DONT HAVE THE APP. I should not have been waiting over an hour for my order when I ordered it 15 minutes ahead of time. This is definitely the worst Popeyes ever. Even when my family tried to order all dark meat, they gave us all white meat. They do it every time. I would not recommend this Popeyes at all to anyone who is reading this. The woman in front of me who had been there longer has every right to be angry. Especially when that same boy took her order and left only to come back 12 minutes later and say they were waiting for her order. Excuse me, shouldn’t the chicken already be made? What bothers me is how people order online and get no acknowledgement while the drive thru is more prioritized yet those people in the drive thru get the exact same treatment. These employees don’t care about their customers. The neglect them. That same woman was fed up and ended up demanding a refund which was rightfully owed. If you want advice to anyone watching, don’t waste your time at this pathetic excuse of a restaurant.
Atmosphere: 1
Food: 1
Service: 1
This location takes too long to prepare food. Seems like the manager needs to hire more people.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Fried Shrimp
I gave this location one star for having the lights on. This was my first visit….. cars were wrapped around the building so I went inside and whoah, twelve patrons leaning against the wall so I asked had they had been waited on. The look on their face and the answer a mature lady gave blew my mind…..There is no chicken available?????. ? NONE? I asked and she reaffirmed her previous comment. 7pm and no chicken at all. This can’t be right??? The sign reads Popeyes Chicken. C’mon now Popeyes!!!! You can do better or do nothing! Why pay salaries or the light bill if you aren’t gonna deliver the goods? Sad!
Service: 1
Slowest drive thru
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Red Beans and Rice
I ordered a 3 pc white spicy with red beans and rice. I got a breast thigh and a leg and it was mild chicken it took them 20 minutes to fix my food. Very poor service.
Must have burned an entire batch because my order taste like they tried to salvage a few pieces. Even had a couple of black burns patches as evidence. The Signature Wing Sauce was brown.
Atmosphere: 3
Food: 1
Service: 1
I was reminded today why I have not been to Popeyes in quite some time. I am pleasant and thankful to people in the service industry but I am not a pushover. I will not pay to be mistreated ( not my thing- LOL)—drive thru is not the job for window slamming, non thanking, eye rolling folks; just saying (if she continues with her attitude, this will likely be her career).I will not spend another dime at any “Poopeyes”.Needs to close or get better management. The only positive thing is everything was in my bag (order complete)- which has NEVER happened. The employee attitudes are at least “consistent” so good job with that.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
If you need a 40 minute escape from your family, tell them you're getting Popeyes, that's how long it will
Atmosphere: 3
Food: 5
Service: 2
This store needs to be shut down I stood in line for 20 mins and get to the window the damn fries cold so I had to wait this long you would think the fries and food would be hot it’s
Atmosphere: 1
Food: 1
Service: 1
I have been in the delivery for about 2 1/2 hours and I have not got my food.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 12pc Handcrafted Tenders
We went in to order dinner. We were greeted fairly quickly by an employee who was not unpleasant. We ordered a 12 piece.While we were waiting, the manager had a public dispute with one of the employees that ended in her firing him. She then disappeared. She was VERY unprofessional.We checked on our order at 20 minutes and were told it would be 3 more minutes. 15 more minutes later we checked again. No one seemed to know how long it would be. Another customer got their order while we were there and publicly said that she waited 56 minutes. At 45 minutes it was clear that none of the employees knew or cared so I started asking for the manager. I was told that the manager would not come out. Not COULD not come out but WOULD not come out. I asked for a refund. They said that only the manager could do a refund and she would not come out. At about one hour we left. I will enter a dispute with my credit card company and hopefully get my money back.Definitely won’t ever go back to that store.
Atmosphere: 1
Food: 1
Service: 1
The food is good but wait time is Unreasonable and unmanageable it is called fast food for reason. in this line.Expect to wait at least 30 minutes at the
Atmosphere: 2
Service: 1