Thai Sweet Basil

209 N Main St, Andover
(978) 470-8098

Recent Reviews

Audrey Powers

By far the WORST service of any restaurant I have been to. We ordered online and our food did not arrive for TWO HOURS. When we called the restaurant they wouldn’t issue any kind of refund, could not give us any estimated time on our order, and wouldn’t even let us speak to the manager. I have never ordered from a less competent restaurant.

Atmosphere: 1

Food: 1

Service: 1

Martha D.

I'm such a fan of this place! My daughter and law and I like to grab and go - we eat on the fly, lol! Try the Rangoon and spring rolls S they are scrumptious!!!!

Natasha Groden

Delicious entrees and welcoming staff. We had a lovely experience!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Yellow Curry

Nancy R.

The food here is so good! It is not the closest option to me but this is the best Thai food in the area. Always tastes freshly made with top quality ingredients. All around delicious and worth going the extra distance.

S. J.

Hidden gem! Food was excellent and exceeded our expectations! Service was quick too! Will be back!

Andrew Bernal

Food is very good. This is offset by high variability in wait times, sometimes as long as an hour and half. Very poor communication from staff on wait times, and when I finally got my order the lady didn't believe me and wanted to confirm my last name. I don't plan on going back soon.

Atmosphere: 4

Food: 5

Service: 1

Lothar Breuss

Eating at lunch time. Food order and delivery to the table was quick, paying took a bit longer than expected. The tast was great, freshly cooked and authentic Thai.Definitely will come back again.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Yellow Curry

Bruce Ma

Service is slow but under staffed. I ordered Crazy Noodles and calamari. Crazy came out first. I asked what happened to the calamari when I was almost done with the noodles. They said they forgot to place the order. Then within a minute they brought it out. It was cold. Very disappointing. I should have asked them to cancel it. Crazy Noodles was hot but too safety. I won’t be back.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Crazy Noodle

Daniel Koo

It was great!

Atmosphere: 5

Food: 5

Service: 5

Meirav Cohen

Gteat foos. Great value for money.

Atmosphere: 4

Food: 5

Service: 5

ProductTester

Must have changed owners. Service was terrible and foot smelled like it had freezer burn. Woman at front counter was rude. She was entering something in the register and said to me "customers come first" but not in a good way. She meant I am not important and what she was doing superceded me trying to be seated. Meanwhile 2 other employees (not doing anything) saw me and did not offer to seat me. The restaurant had only 2 or 3 tables occupied. Not busy.I had been going to this established for a decade prior to this incident. It used to be friendly, good food good service. Not anymore.

Atmosphere: 3

Food: 2

Service: 1

Ariana Cepeda

Food is always amazing. Lately the service not so much. Not sure what’s been going on but if you enjoy Thai food they have the best chicken pad Thai maybe just order for pick up considering their customer service skills are lacking. Food 5/5 service 3/5?

Atmosphere: 4

Food: 5

Service: 3

Pumbaslayer221

This is prob one of my favorite spots to eat when I want to treat myself I love their yellow curry and shrimp rolls they are really good I order it every single time the only reason it's a 4 star is because on delivery it's pretty

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Yellow Curry

Deepthy Nair

Love the food. Although the service is slow and ambience is OK, I would still rate this place 5 stars for the quality of food.

Atmosphere: 5

Food: 5

Service: 5

Mohshin Khalifa

Went for a quick lunch with family great food and lovely atmosphere. Had the shrimp fried rice, chili shrimp was delicious. Would recommend if you are in the area.

Atmosphere: 4

Food: 4

Service: 5

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