“This is my favorite dunkins to visit . The people are always so pleasant and the service was fast pace . I’m grateful to them so I can get my coffee and breakfast before work . The manager there was very helpful and kind thank you Happy Patel for your efforts !“
“This location is my neighborhood DD that serves (among others passing by) several contiguous communities. My food and beverage requirements are pretty basic. Some of the negative comments about this location seem to be about not properly fulfilling specific beverage orders and this doesn’t affect me as I just drink plain coffee and have standard fare off the menu. The actual physical store is pretty nice for a fast food location. If I have the time I have no problem eating my meal there. During the summer months there is an outdoor patio as well. Fully handicapped accessible and adequate parking. Once the road improvement project on Rt 126 is completed the store will be more accessible for pedestrians as well as autos. Drive thru window is often pretty busy.“
“This is always been my favorite Dunkin in Ashland as it’s so convenient to stop on the way to work, but lately my drink has been missing the extra espresso shot I always order. I’ve mentioned this to an employee, and they said I should order an espresso shot, but did not notice that I did, and always do. It’s really a bummer because it’s so disappointing to see a milky drink and the ratio is off completely. It wasn’t bothering me the first few times but now it’s super frustrating and I think I’m going to stop coming here in the mornings. The people are lovely and it does seem like they are just overwhelmed with the amount of drinks coming in. I don’t know if they need more staff or whatever but I totally understand if that’s the case. Although I am empathetic, it’s just really annoying and I don’t want to stay. It ruins the morning, but it definitely is a huge bummer.“