“I went in and ordered a milkshake that took over 20 minutes for them to make. I watched 3 people who ordered after us get their food while my milkshake hadn't even been started on. Keep in mind this was the one thing I ordered. After about 10 minutes I asked the lady about my milkshake and she went in the back. Another lady came out and started making the milkshake. I’m not one to complain but I was on a time limit and reminded the lady about my milkshake a few times. Then when I called to speak to a manager they told me they don’t make milkshakes. I tried to explain to the manager I just ordered one but he didn’t listen“
“Me and my boyfriend have been here maybe about 20 times.. we have been different times of the day. Service, food everything always the same. This is our favorite place of all time. His only complaint is he wishes he would get more mac on his chicken sandwich. Any reviews trashing this place are 100% false“
“I visit Providence RI on a yearly basis for family matters and go to this KFC. Best tasting KFC chicken above anything I've had in NYC. Extremely clean dining area, sure you have to ask for a key for the restroom but the restroom is extremely clean for a fast food restaurant so I hope they continue with this policy.“
“3 years ago I have rated this Kentucky fried Chicken 3 stars I went back couple of days ago big improvement the building has been painted the interior has been updated and the employees have improved with customer service I am very pleased to say that I'm giving this Kentucky fried Chicken five stars due to their improvement and customer service sincerely Pierre“
“Honestly haven't had any problems with this location. Food has always been correct and tasty. You do normally need to shake the wings a bit to get full sauce coverage, but that's easy with the container. The staff are always nice and attentive as well.“
“I never would've thought I'd find great tasting fresh fried chicken at a 7-11. This restaurant is inside the store frying up chicken, baking biscuits, and making gravy. Chicken isn't greasy and it's all white meat tenders in the sandwiches. Biscuits are light and buttery. They also have several sides to choose from like creamy Mac and cheese, coleslaw, fries, and mashed potatoes. The huge salads filled with lettuce, tomatoes, cucumbers, cheese, bacon and Roost chicken pieces, is my favorite. You can buy pre-made sandwiches in the hot case or ask for yours to be made. There are tables near the front of the store to sit and eat, that have charging ports for your phone. They also are on DoorDash for delivery. The service during lunch rush can take a bit longer. This is the only location in RI.“
“Never lets me down, and now my very picky eater is even enjoying it. Love this location but the young staff was goofing off in the back and laughing with loud music while I was eating, and I over heard them tell a female employee to never ever eat the coleslaw no matter what. So yh... I dont care about the mysic and fun. It's all good. Have fun. But, what's wrong with the coleslaw???“
“I want to commend Hailey and Ama for their service. These two ladies were exceptional. Very kind, following all covid policies, but also just genuinely nice people. I feel like the industry over looks the individuals in these drive through windows but these ladies should Not be overlooked. They were quick and professional and took time to let me know when items would be back. I would highly recommend just for the pleasure of speaking with either or both of these women. True stars of the brand. Kfc is lucky to have them.“
“I LOVE Popeyes. I have been to several different Popeyes locations in several different states. This is easily the best Popeyes in RI and one of the best I’ve been to. I’ve been here twice so far, and I went for lunch through the drive thru. The first time was when they first opened and they were only a LITTLE slow. The second time was not slow at all. All of the food was fresh and hot. They got my order correct both sides and got my sauces correct too. Staff was very friendly and upbeat. Don’t let the reviews fool you!! Great food and great service!“
“The staff is always friendly and on point definitely me and my husbands favorite spot the food is never bad haven’t had not one bad experience at all even when dashing they are fast friendly and on point they all deserve a raise and that’s just “