Waited a very long time in drive thru. Had to pull up to the window to order then had to pull up in front because French fries had to be cooked because they ran out.
Atmosphere: 1
Food: 4
Service: 3
Michael Swanigan
I ordered an extra Oreo, Oreo Mcflurry and large fry. Yall I was digging through this mcflurry to find the “Extra Oreo” - and I COULD NOT find it. Please refer to the photo attached. I typically wouldn’t care, but it’s the fact I paid an extra 50 cent for something I did not receive. Confused and slightly upset to say the least. The fry’s were swimming in salt… you could feel all the salt on the fries. The food here is usually great (despite the service) but that mcflurry was an atrocity. Promise i’m not big just sharing my experience lol.
Atmosphere: 2
Food: 3
Service: 1
Adam Cooper
I had a tough day and just got out of work. All I wanted was a medium sprite to quench my thirst from McDonalds, “cheap and effective”. Given the sprite was really good the girl working at the first window and on the speaker was EXTREMELY rude. Very rushy. McDonald’s please do better☹️??
Atmosphere: 2
Food: 3
Service: 1
Kelly Adomaitis
Ordered a steak egg and cheese at the drive thru. Had to pull up and wait, that's fine. Gor it, but then when I opened it down the road saw it was burned to the point of being inedible. I rotated it and tried to eat it from the other side, bit into it only to find it wasn't even the right sandwich. It was Bacon, Egg, and cheese on a bagel with the steak egg and cheese sauce. At this point I turned back around. When I went inside the girl at the register was very bland about the whole thing. Went back to get me a new sandwich. The girl who had brought the sandwich out to me the first time said from the back "oh I messed up".I got rhe sandwich and left. I should have checked it. Got down the road and again, this one was burned just as bad. I managed to eat 1/4 of it and tossed the rest.
Atmosphere: 1
Food: 1
Service: 1
Tyreke jewell
The staff has always been top tier and never an issue with my food or the time it took to come out. Prompt and professional. Staff very friendly and helpful. Keep up the great work cause I’m always coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
Ada Landry
Shamrock shake!
Atmosphere: 3
Food: 4
Service: 4
Rune Cock
On 3/3/24 at 11PM I tried making an order through the mobile app. Google states hours are 5-12am, yet app says they close at 11pm. I called the store, and someone answered but when I asked if they were open they just hung up the phone. Cant help but think they just didnt want anymore customers before closing, not cool.
Atmosphere: 1
Food: 1
Service: 1
MassConn Paranormal
Very slow. Not enough help. Took 15 minutes for a McDouble.
Atmosphere: 2
Food: 2
Service: 1
David E. Rossi
Exceptional restaurant, maintaining high standards and providing fast, friendly, quality customer service that all fast-food and most restaurants alike could benefit from adapting. As a business owner, I look for the A's of a business, starting with "Atmosphere." Walking in the restaurant was very clean, smelled pleasant (not bleached) and was bright and "Appealing!"My wife and I being first time customers to this McDonalds were greeted with an upbeat and welcoming "Attitude" without any pushy pressure to decide on what we wanted to order or being directed to the McD's in store kiosk to place our order. Rarely a fan of fast food and unfamiliar with the breakfast menu options, my wife and I were unsure what meals and deals were available? "Acknowledging" my wife and I having difficulty figuring things out, our server Sabrina pleasantly offered us some helpful "Advice" and suggestions we could decide from.Sabrina was patient with us and very pleasant while ordering our meals. It was clear to us her Asst. Manager Tina(?) expedited with experience, encouraging her crew and ensuring close "Attention" was given to each order (not just ours) to ensure it would be prepared and severed promptly and exactly as ordered.With the restaurant being so clean and the "Ambiance" being bright and upbeat in the restaurant we chose to dine inside which is rare for us with a Fast Food place. Our meals were prepared and served perfectly as ordered and we enjoyed our hot and delicious breakfast in a restaurant that is a cut "Above" the rest! Looking at all the "Accomplished A's" of this restaurant and it's employees, they are deserving of the greatest "A" that says it all for any business and this McDonald's in Belchertown, MA... "Awesome!"
I go here at 5am most days when they open for coffee, and the manager lady is very nice and always does my order well even though she most likely just got there. Thank you nice manager
Atmosphere: 5
Food: 5
Service: 5
Wendy Grice
As to be expected.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
Todd Lavallee
Ware has about the best McDonald's in the area...Vegetarian options: Some items...Dietary restrictions: Ask staff...Parking: Plenty...Kid-friendliness: Wouldn't be a McDonald's...Wheelchair accessibility: Yes...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Cheeseburger, Big Mac
Lance Gouvan
Don't buy anything from here they're selling lab grown meat toxic
Ian Wallace
All the people here recommend stuff to try and really go above the call. The manager (in blue on the left) took extra effort when my friend scraped her car into the building to make sure we were all ok. His name is Josiah (I've only ever heard the name not seen it spelled). The dude in the window with his thumb up is an excellent soul pushing through the fast food life and I only see the best for a lot of the people moving through this McDonald's when it comes to integrity. Convenience comes through their hard work so please do not take it for granted and enjoy your food ^^
Always Givin the wrong order!
Atmosphere: 3
Food: 5
Service: 3
Waited a very long time in drive thru. Had to pull up to the window to order then had to pull up in front because French fries had to be cooked because they ran out.
Atmosphere: 1
Food: 4
Service: 3
I ordered an extra Oreo, Oreo Mcflurry and large fry. Yall I was digging through this mcflurry to find the “Extra Oreo” - and I COULD NOT find it. Please refer to the photo attached. I typically wouldn’t care, but it’s the fact I paid an extra 50 cent for something I did not receive. Confused and slightly upset to say the least. The fry’s were swimming in salt… you could feel all the salt on the fries. The food here is usually great (despite the service) but that mcflurry was an atrocity. Promise i’m not big just sharing my experience lol.
Atmosphere: 2
Food: 3
Service: 1
I had a tough day and just got out of work. All I wanted was a medium sprite to quench my thirst from McDonalds, “cheap and effective”. Given the sprite was really good the girl working at the first window and on the speaker was EXTREMELY rude. Very rushy. McDonald’s please do better☹️??
Atmosphere: 2
Food: 3
Service: 1
Ordered a steak egg and cheese at the drive thru. Had to pull up and wait, that's fine. Gor it, but then when I opened it down the road saw it was burned to the point of being inedible. I rotated it and tried to eat it from the other side, bit into it only to find it wasn't even the right sandwich. It was Bacon, Egg, and cheese on a bagel with the steak egg and cheese sauce. At this point I turned back around. When I went inside the girl at the register was very bland about the whole thing. Went back to get me a new sandwich. The girl who had brought the sandwich out to me the first time said from the back "oh I messed up".I got rhe sandwich and left. I should have checked it. Got down the road and again, this one was burned just as bad. I managed to eat 1/4 of it and tossed the rest.
Atmosphere: 1
Food: 1
Service: 1
The staff has always been top tier and never an issue with my food or the time it took to come out. Prompt and professional. Staff very friendly and helpful. Keep up the great work cause I’m always coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
Shamrock shake!
Atmosphere: 3
Food: 4
Service: 4
On 3/3/24 at 11PM I tried making an order through the mobile app. Google states hours are 5-12am, yet app says they close at 11pm. I called the store, and someone answered but when I asked if they were open they just hung up the phone. Cant help but think they just didnt want anymore customers before closing, not cool.
Atmosphere: 1
Food: 1
Service: 1
Very slow. Not enough help. Took 15 minutes for a McDouble.
Atmosphere: 2
Food: 2
Service: 1
Exceptional restaurant, maintaining high standards and providing fast, friendly, quality customer service that all fast-food and most restaurants alike could benefit from adapting. As a business owner, I look for the A's of a business, starting with "Atmosphere." Walking in the restaurant was very clean, smelled pleasant (not bleached) and was bright and "Appealing!"My wife and I being first time customers to this McDonalds were greeted with an upbeat and welcoming "Attitude" without any pushy pressure to decide on what we wanted to order or being directed to the McD's in store kiosk to place our order. Rarely a fan of fast food and unfamiliar with the breakfast menu options, my wife and I were unsure what meals and deals were available? "Acknowledging" my wife and I having difficulty figuring things out, our server Sabrina pleasantly offered us some helpful "Advice" and suggestions we could decide from.Sabrina was patient with us and very pleasant while ordering our meals. It was clear to us her Asst. Manager Tina(?) expedited with experience, encouraging her crew and ensuring close "Attention" was given to each order (not just ours) to ensure it would be prepared and severed promptly and exactly as ordered.With the restaurant being so clean and the "Ambiance" being bright and upbeat in the restaurant we chose to dine inside which is rare for us with a Fast Food place. Our meals were prepared and served perfectly as ordered and we enjoyed our hot and delicious breakfast in a restaurant that is a cut "Above" the rest! Looking at all the "Accomplished A's" of this restaurant and it's employees, they are deserving of the greatest "A" that says it all for any business and this McDonald's in Belchertown, MA... "Awesome!"
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I go here at 5am most days when they open for coffee, and the manager lady is very nice and always does my order well even though she most likely just got there. Thank you nice manager
Atmosphere: 5
Food: 5
Service: 5
As to be expected.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
Ware has about the best McDonald's in the area...Vegetarian options: Some items...Dietary restrictions: Ask staff...Parking: Plenty...Kid-friendliness: Wouldn't be a McDonald's...Wheelchair accessibility: Yes...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Cheeseburger, Big Mac
Don't buy anything from here they're selling lab grown meat toxic
All the people here recommend stuff to try and really go above the call. The manager (in blue on the left) took extra effort when my friend scraped her car into the building to make sure we were all ok. His name is Josiah (I've only ever heard the name not seen it spelled). The dude in the window with his thumb up is an excellent soul pushing through the fast food life and I only see the best for a lot of the people moving through this McDonald's when it comes to integrity. Convenience comes through their hard work so please do not take it for granted and enjoy your food ^^
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries