Coffee I just picked up today was horrible! Had to throw it away! I usually love cafe Nero coffee but today was so bad!
Charlotte Liu
Love this place! Great customer service ?
Atmosphere: 5
Food: 5
Service: 5
Peter
Really? We need a code to use the bathroom? No other location does this. What a shame since this is a good location otherwise.
Peter T.
The food and drinks are great just like the other locations, but do we seriously have to have bathroom codes? Absolutely pathetic. No other location does this.
Maria Marin Travers
Love this place!! .always get great service with a smile i love their vegan breakfast roll n cafe au lait super yum.today i was running late for an appt just grabbed a danish n chocolate crossaint for a friend ...so tempting to get one for myself .
Atmosphere: 5
Food: 5
Service: 5
Eva Stan
order wasn’t delivered to
Atmosphere: 1
Food: 1
Service: 1
Jonathan C.
Almond croissant was mediocre. Coffee is pretty good, but no stevia?! Unacceptable! Also, furniture is badly worn. Not cute, just shitty. Also I realized it's still winter, but it's been mild and they could put the chairs outside. Just a friendly suggestion
Guerdon Ligon
Nice study spot
CHPHK
I came to enjoy afternoon coffee with some quite Monday afternoon atmosphere which I enjoy generally in cafe Nero on weekdays. However, The barista not only present negative attitude when I asked for my Americano in a regular cup but also dropped the hot coffee cup aggressively on the checking out table after (even though) I requested it before he used the paper cup. This, coupled with the oversight of not asking for takeout or dine-in preference, highlights the need for better customer service training at this Cafe Nero location.
Atmosphere: 4
Food: 3
Service: 1
Michael Minotti
Hours aren't posted on the door but Google says they open at 7am on weekdays. Multiple times I've come here between 7 and 7:15am and they are closed. Please update your hours or get employees that will open up when you're supposed to be.
DEAR GOD TURN THE MUSIC DOWN PLEASE! THIS SHOULD BE AGAINST THE LAW. EAR PIERCING CLASSICAL MUSIC IS NOT GOOD FOR ANYONE. THINK OF YOUR WORKERS AS WELL. PLEASE.
Atmosphere: 1
Food: 5
Service: 5
Luke Pynchon
I want to start by saying the *employees* are always very friendly and do an excellent job, but like many places these days, the person who actually runs the business seems to have absolutely no idea what they're doing. Any time I come in the music is so loud it feels like there's a literal orchestra performing in the middle of the cafe. I asked one day to have the music turned down because, you know, I don't want to feel like the first chair of the Philharmonic is leaning over my shoulder playing Beethoven's 5th while I'm trying to enjoy my coffee. I was told they can't because it's company policy and the *owner* (surprise) doesn't want people staying here too long, so they subject their employees and customers to unbearably loud noise. Mission accomplished. You don't care about my comfort, I don't care about your business. I'll go over to Tatte where they have better coffee and actually want customers... Amazing how the owner of a Cafe doesn't know how cafes work
Atmosphere: 1
Food: 4
Service: 5
Elleanor Rosa
Natte and Marcus are so sweet and accomodating!
Atmosphere: 5
Food: 5
Service: 5
ScottElswick
The vegan breakfast sandwich was exactly what I wanted. A simple sausage and egg morning start. They can't mess it up it's all frozen. The employees told me the coffee smoothies were a lot to be desired so I only order the sandwich
Cami C.
A great experience at Caffe Nero! It's generally a solid experience at Caffe Nero, but recently I've been really impressed! The consistency in the quality of the drinks is appreciated and the interior is pretty spacious both inside and outside, whether you're hoping to get some journaling in, or just catching up with friends. The barista today definitely made my day and was so kind, even during the afternoon rush. I appreciate your attention to customer service and making a delicious iced vanilla latte for me!
Coffee I just picked up today was horrible! Had to throw it away! I usually love cafe Nero coffee but today was so bad!
Love this place! Great customer service ?
Atmosphere: 5
Food: 5
Service: 5
Really? We need a code to use the bathroom? No other location does this. What a shame since this is a good location otherwise.
The food and drinks are great just like the other locations, but do we seriously have to have bathroom codes? Absolutely pathetic. No other location does this.
Love this place!! .always get great service with a smile i love their vegan breakfast roll n cafe au lait super yum.today i was running late for an appt just grabbed a danish n chocolate crossaint for a friend ...so tempting to get one for myself .
Atmosphere: 5
Food: 5
Service: 5
order wasn’t delivered to
Atmosphere: 1
Food: 1
Service: 1
Almond croissant was mediocre. Coffee is pretty good, but no stevia?! Unacceptable! Also, furniture is badly worn. Not cute, just shitty. Also I realized it's still winter, but it's been mild and they could put the chairs outside. Just a friendly suggestion
Nice study spot
I came to enjoy afternoon coffee with some quite Monday afternoon atmosphere which I enjoy generally in cafe Nero on weekdays. However, The barista not only present negative attitude when I asked for my Americano in a regular cup but also dropped the hot coffee cup aggressively on the checking out table after (even though) I requested it before he used the paper cup. This, coupled with the oversight of not asking for takeout or dine-in preference, highlights the need for better customer service training at this Cafe Nero location.
Atmosphere: 4
Food: 3
Service: 1
Hours aren't posted on the door but Google says they open at 7am on weekdays. Multiple times I've come here between 7 and 7:15am and they are closed. Please update your hours or get employees that will open up when you're supposed to be.
Restaurantji Recommends
DEAR GOD TURN THE MUSIC DOWN PLEASE! THIS SHOULD BE AGAINST THE LAW. EAR PIERCING CLASSICAL MUSIC IS NOT GOOD FOR ANYONE. THINK OF YOUR WORKERS AS WELL. PLEASE.
Atmosphere: 1
Food: 5
Service: 5
I want to start by saying the *employees* are always very friendly and do an excellent job, but like many places these days, the person who actually runs the business seems to have absolutely no idea what they're doing. Any time I come in the music is so loud it feels like there's a literal orchestra performing in the middle of the cafe. I asked one day to have the music turned down because, you know, I don't want to feel like the first chair of the Philharmonic is leaning over my shoulder playing Beethoven's 5th while I'm trying to enjoy my coffee. I was told they can't because it's company policy and the *owner* (surprise) doesn't want people staying here too long, so they subject their employees and customers to unbearably loud noise. Mission accomplished. You don't care about my comfort, I don't care about your business. I'll go over to Tatte where they have better coffee and actually want customers... Amazing how the owner of a Cafe doesn't know how cafes work
Atmosphere: 1
Food: 4
Service: 5
Natte and Marcus are so sweet and accomodating!
Atmosphere: 5
Food: 5
Service: 5
The vegan breakfast sandwich was exactly what I wanted. A simple sausage and egg morning start. They can't mess it up it's all frozen. The employees told me the coffee smoothies were a lot to be desired so I only order the sandwich
A great experience at Caffe Nero! It's generally a solid experience at Caffe Nero, but recently I've been really impressed! The consistency in the quality of the drinks is appreciated and the interior is pretty spacious both inside and outside, whether you're hoping to get some journaling in, or just catching up with friends. The barista today definitely made my day and was so kind, even during the afternoon rush. I appreciate your attention to customer service and making a delicious iced vanilla latte for me!