Dunkin'

Prudential Center, 800 Boylston St, Boston
(617) 536-3521

Recent Reviews

Nelson Martinez

Great coffee/ space clean even fresh donut even though not enough variety of donuts due to the time. Dunkin the

Atmosphere: 5

Service: 4

Brian Arnold

Ordered a cold foam iced coffee. They literally just put whipped cream on top of a black coffee. Not worth the costs.

Atmosphere: 2

Food: 1

Service: 2

John

Two obvious issues with this franchise is inability to listen and lack of urgency.

Atmosphere: 1

Food: 1

Service: 1

Edurnezuri * ;o)

Conveniently located in the Pru. Delicious selection of donuts, munchkins and more! Glazed chocolate donut and glazed donut are my favorites! Friendly staff!

Arlindo Amado

they don't care about the food, they are not clean at all and they are ignorant with the customers and they speak another language so no one can understand.. this store needs an inspection and new workers because they are not presentable at all..

C J

They won't make you a sandwich if it's near closing time.

Emmett Rynne

Don't ever order plain water from this place. I was handed a cup of water that had bits of dirt in it. When I was given another one after i confronted them about it, they still gave me a cup of water with dirt! Highly do not recommend.

Alexander “LEX” Smith

?Ordered a small ToasTed White ChocoLate coffee with CreaM. No complaints. The D&D coffee rarely DissaPoints!?

George Fish

Classic dunky d’s - you know what you’re gonna get. Not the best donuts, but good for a quick snack. Staff were friendly.

Alexander Smith

?Ordered a small ToasTed White ChocoLate coffee with CreaM. No complaints. The D&D coffee rarely DissaPoints!?

ADAM PETER

Terrible attitude from sale associate [asian male]Obvious discrimination

Katie A.

I come here because I work in the building but I would avoid if possible, service is not good and employees do not seem well trained, thus there is often a long wait.

Sam

Horrible. Waited 30 min for a coffee I ordered on the app while it was basically dead inside and it never came out. If you want to spend money on literally nothing like I did than shop here!

Emil C.

Back in May when I was town visiting, I stopped inside the Prudential Center and got an iced matcha latte at this location. There was actually a few other Dunkin' in the vicinity. However, this is probably the preferred location if the weather outside is not cooperating. Per the usual, I skipped having to wait in line by placing my order on the mobile app. The pick-up spot for mobile orders was on the left end of the coffee shop. I was in and out of there with very minimal wait time.

Watziggy

The female that was working 12/29 at 4:00/5:00 pm needs to be retrained on the proper handling of food and preventing the spread of COVID/viruses. Her masks was below her nose, then she wiped/picked her nose and proceeded to use that same hand to open a bag to put donuts in. With that I was done and walked out. I understand that it’s hard to find workers, but if she doesn’t understand the basic, perhaps she should be encouraged to find a new job! Please note I was there 12/28 same time and the two people were great.

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