I just ordered a coffee they made wrong one. And they didn’t regret for that. Even they dropped little bit while giving on table inspite of they didn’t wiped glass.One of the worst experiences I ever had from Dunkin’ . Too much terrific experience.
Polin W.
Slow service even with online ordering. Never open on time. If you cannot provide service at 6am as posted online, just move opening time.
Vincent L.
There are two Dunkin's within 100 steps of each other (yes, I counted this) in the same lobby here at North Station. One is at the western exit to the station concourse while another is in the heart of the station waiting area, just inside fare gates that have just been installed.Either way, the folks working here do a decent job whittling down a constant onslaught of orders from customers who are likely to be more impatient than most, given that they're either getting on or coming off a train, or could be on their way to a Garden event or an appointment at a nearby office. Helpfully, if there's any confusion as to where you ordered (if via mobile app), the counter at the western exit has an electronic status screen with everyone's order numbers on it. As for the food and drink, it's typical Dunkin's too: bland coffee, sugary drinks, empty donuts, and ultra-zapped hot items.Note: the insipidly contrived stock images currently dominating this Yelp listing have been uploaded by Dunkin Corporate and do not reflect this particular location - a violation of Yelp rules. Who wants to see bare, wrinkly hands and dirty fingernails shoving food or drink into their face? Keep it classy and keep it focused on the food and drink with no distractions whatsoever.
Chris
Just got a $5 cup of pink ice water instead of a nice dunkins refresher after work. I have had nothing but horrible experiences at dunks inside north station. Should be illegal to be that bad at your services you provide.
Kathleen Attardo
I got a small hot coffee bc it was 7am & only 60° out. I also got a bacon, egg & cheese wake up wrap & everything was delicious!Kid-friendliness: Plenty of donuts & wake up wraps are kid sized.Parking: No parking, well no legal parking here in Chinatown, just pull over & hope you'll be quick!Wheelchair accessibility: The door is wheel chair accessable
Danielle Meyer
Love all the staff, very friendly to my kids and myself when we stop by there.
Kerlyne Hosana (FirstLadyHustle)
Ordered a plain bagel toasted with butter & cream cheese. They weren't busy but the service was slow, the butter was nearly frozen, and the bagel was barely toasted and hard.
Natalie Aaron
Fantastic customer service and the croissants are always fresh !
Rachel Baron
Okay employees. Coffee suffers from two of the 'Big 3' issues with most DD nowadays (burnt taste or weak/watered down or sour aftertaste from staff not cleaning lines enough). Coffee is burnt or watered down. Donuts and sandwiches are good. Convenient location. If you're not a picky DD person then this location might be ok.
Quick and cheap breakfast before commuting to work!
Ann Spencer
I look forward to a return visit. The bill won't break you.
ken tardif
CAUTION! Coffee is scalding hot while sandwich was barely warm. Customer service is rude. No smiles or thank you. Standing in line, I could not help notice employees talking bad about one another. Not a good place to Get your quick stop items.
Abigail Foster
Horrible service! I asked them to simply put the cream cheese on my bagel and they refused!
No seating
I just ordered a coffee they made wrong one. And they didn’t regret for that. Even they dropped little bit while giving on table inspite of they didn’t wiped glass.One of the worst experiences I ever had from Dunkin’ . Too much terrific experience.
Slow service even with online ordering. Never open on time. If you cannot provide service at 6am as posted online, just move opening time.
There are two Dunkin's within 100 steps of each other (yes, I counted this) in the same lobby here at North Station. One is at the western exit to the station concourse while another is in the heart of the station waiting area, just inside fare gates that have just been installed.Either way, the folks working here do a decent job whittling down a constant onslaught of orders from customers who are likely to be more impatient than most, given that they're either getting on or coming off a train, or could be on their way to a Garden event or an appointment at a nearby office. Helpfully, if there's any confusion as to where you ordered (if via mobile app), the counter at the western exit has an electronic status screen with everyone's order numbers on it. As for the food and drink, it's typical Dunkin's too: bland coffee, sugary drinks, empty donuts, and ultra-zapped hot items.Note: the insipidly contrived stock images currently dominating this Yelp listing have been uploaded by Dunkin Corporate and do not reflect this particular location - a violation of Yelp rules. Who wants to see bare, wrinkly hands and dirty fingernails shoving food or drink into their face? Keep it classy and keep it focused on the food and drink with no distractions whatsoever.
Just got a $5 cup of pink ice water instead of a nice dunkins refresher after work. I have had nothing but horrible experiences at dunks inside north station. Should be illegal to be that bad at your services you provide.
I got a small hot coffee bc it was 7am & only 60° out. I also got a bacon, egg & cheese wake up wrap & everything was delicious!Kid-friendliness: Plenty of donuts & wake up wraps are kid sized.Parking: No parking, well no legal parking here in Chinatown, just pull over & hope you'll be quick!Wheelchair accessibility: The door is wheel chair accessable
Love all the staff, very friendly to my kids and myself when we stop by there.
Ordered a plain bagel toasted with butter & cream cheese. They weren't busy but the service was slow, the butter was nearly frozen, and the bagel was barely toasted and hard.
Fantastic customer service and the croissants are always fresh !
Okay employees. Coffee suffers from two of the 'Big 3' issues with most DD nowadays (burnt taste or weak/watered down or sour aftertaste from staff not cleaning lines enough). Coffee is burnt or watered down. Donuts and sandwiches are good. Convenient location. If you're not a picky DD person then this location might be ok.
Restaurantji Recommends
Slow on purpose
Quick and cheap breakfast before commuting to work!
I look forward to a return visit. The bill won't break you.
CAUTION! Coffee is scalding hot while sandwich was barely warm. Customer service is rude. No smiles or thank you. Standing in line, I could not help notice employees talking bad about one another. Not a good place to Get your quick stop items.
Horrible service! I asked them to simply put the cream cheese on my bagel and they refused!