Dunkin'

5305 Washington St, West Roxbury
(617) 325-7159

Recent Reviews

Steven McNally

They call this green tea. It's clearly black tea. Who is the district manager here? These people clearly need dunkin training.

Atmosphere: 1

Food: 1

Service: 1

Jean Lovuolo

Great Staff!!!

Atmosphere: 5

Food: 5

Service: 5

Giannis Chatzopoulos Official

Latte caramel XL with two Sugars....it's... divine!!!

Atmosphere: 5

Food: 5

Service: 5

kassegn sirmollo

The only DD i go too. Especially when they know you things get a lot better

kristina

Food was cold .

Atmosphere: 3

Food: 1

Service: 1

Isabelle Quarles

Literally just go to any other DD. Don’t come to this one. The two female employees will mess up your order multiple times and then proceed to get mad at YOU when you say they got it wrong.

Atmosphere: 3

Food: 2

Service: 1

Heather Lyle-Webster

Quick and efficient

Atmosphere: 4

Service: 4

NHGirlathrt 14

My God was burnt, but I had to hurry to a Drs appt. I went back to have it remade.. No croissants?. Had to get a bagel. They were very nice about fixing the order, just not happy they didn't have what I

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Sausage Egg and Cheese, Wake

Jimmy

There’s these two young Latina girls maybe in their 20’s who don’t speak a word of English, never smiles, never speak a word to me (I speak Spanish) or look at me in the eyes, always gets my orders wrong. Even with it’s convenient location won’t get me to support this place.

Atmosphere: 1

Food: 1

Service: 1

John Nelligan

It a hit or miss depending on who’s working.

Kim Miles

Got me and my son both cold coffee and donuts. I asked for extra light almost white with almond milk took her 3 tries, that's why only 4 stars ? and not 5

Jenna Giovangelo

I am a regular customerI come in Monday through Sunday.Your weekday crew is the BEST. Your weekend crew is horrendous. Worst customer service I've ever experienced.They will be the reason I don't ever come back. I got grub hub delivered FOR one time in my entire life, I got my order opened it up and everything but 3 donuts (The only food I ordered) Wasn't in it.I called the store to see if it was okay for my driver to be nice enough to go back to grab them, each time I called they'd hang up the phone on me.How unprofessional!!! I wasn't mad. Now I am fuming.I'm done with this location for good. You will not get another dime from me.My grub hub driver was amazing, it's YOUR store. They need to learn to the answer the phone because this could've been solved and not blown out of proportion.

Mary Ellen Gambon

I LOVE this Dunkin, particularly because of Ana, the manager. She knows everyone's order, and she often has mine ready when I approach the counter. It is friendly and inviting - something you don't expect at a Dunkin. There is seating and restroom access, which has become a priority for me since the start of the pandemic. Highly recommend!

Carlos H.617

This Dunkin is fast efficient and clean.

KissTina

Clean ND quiet ot happy Bour increase in prices but

Atmosphere: 4

Food: 3

Service: 4

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