Dunkin'

1926 Columbus Ave, Roxbury
(617) 427-6934

Recent Reviews

Tery Ruis

They have an excellent woman manager. She knows resolve situations. She has a very good attitude.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Sausage Egg and Cheese, Donuts

Cristalys Thalia Rodriguez (Crisszy94)

They are all excited and happy. They are working efficiently. :) <3Vegetarian options: Vegetarians do not eat a lot of protein.Whichever items contain protein, you may remove the protein from your meal.Dietary restrictions: They are detail oriented and cautious.Tell them EVERY AND ALL OF YOUR ALLERGIES.Parking: When searching for a parking spot. Be wise. They have changed the Rules of The Road in Massachusetts.Kid-friendliness: They are definitely Kid and Pet Friendly.Wheelchair accessibility: They have enough interior space and employees to help assist wheelchair customers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Coffee Roll, Wake-Up Wrap - Sweet Black Pepper Bacon, Sausage Egg and Cheese, Brownie Batter Donut, Strawberry, Donuts, Turkey Sausage Egg and Cheese, Stuffed Biscuit Bites, Coolatta, Assorted Half Dozen or Dozen Donuts, Dunkin' Coconut Refreshers

kayla brown

Excellent customer service

N Master

Very nice Dunkin’ Donuts location on Columbus avenue, they always have a nice selection of fresh donuts especially in the early morning hours, the employees are very nice and very helpful as well.

Yonathan Guerrero

The delays are very long due to lack of staff

Sharaya Venable

Dunking food and drinks are and is the bomb I go in, and the service is always quick. You can also order online and just pick up your food. Even if you want coffee at night, it's still the best.

Atmosphere: 5

Food: 5

Service: 5

Mackenzie M.

Some of the employees here either need their eyes checked, or are completely narrow-minded... I am a woman who has a medical issue with my larynx, which causes my voice to sound deeper... but aside from that, I don't look a tad bit masculine at all. I go to grab a bite while I am waiting for my laundry in the driers, and despite the fact that I am very feminine-looking (I had eye makeup, acrylic nails, a woman's coat, and even a purse... not to mention a D-cup sized bust), the cashier decides that my voice is what matters above all else, and addressed me as "sir" - JUST BECAUSE OF MY VOICE!! I mean, come on, everyone's voice sounds different! She was apologetic after I told her to take a good look at me, and explained why my voice sounds as deep as it does... but because I am obviously a woman whenever anyone sees me... this mistake should never have happened in the first place! There is NO EXCUSE! Ignorance is bliss, indeed!

Mackenzie Madden

Some of the employees here either need their eyes checked, or are completely narrow-minded… I am a woman who has a medical issue with my larynx, which causes my voice to sound deeper… but aside from that, I don’t look a tad bit masculine at all. I go to grab a bite while I am waiting for my laundry in the driers, and despite the fact that I am very feminine-looking (I had eye makeup, acrylic nails, a woman’s coat, and even a purse… not to mention a D-cup sized bust), the cashier decides that my voice is what matters above all else, and addressed me as “sir” - JUST BECAUSE OF MY VOICE!! I mean, come on, everyone’s voice sounds different! She was apologetic after I told her to take a good look at me, and explained why my voice sounds as deep as it does… but because I am obviously a woman whenever anyone sees me… this mistake should never have happened in the first place! There is NO EXCUSE! Ignorance is bliss, indeed!

Will McClain (W1se)

It was really slow this day but normally its not. They forgot my food but compensated me with a free sausage egg and cheese wake up wrap. Idk this place isn't as fast as they use to be.

Atmosphere: 4

Food: 4

Service: 3

Shanlee M.

Karen is the worst , she told me she was going to take care of my coffee & when I got it it was gross I threw it away. No regard for the customer . should honestly get a new job she's miserable !

Aarya M.

I am a big Dunkin fan. Though I was throughly disappointed with my experience here. My usual order is a medium iced coffee with oat milk and 3 french vanilla swirl, but I had to compromised with a Raspberry Watermelon Refresher with Green tea, which is phenomenal, because they were all out of french vanilla swirl. Though I love the drink I ordered, I'm disappointed that I couldn't have my coffee this morning. The service was great, everything was out quickly and made efficiently. The only thing was the worker who seemed impatient taking our order. He could've seemed a little happier like his coworkers.

Lisa Marie

I don’t understand why when there’s a issue they claim they can’t give you your money back and you’ll have to come back when the big boss comes in order for that to happen. I’ve heard that twice now two different occasions. Why is there never a shift on duty that has access to do refunds and over rides. It’s weird and a-bit sus. Then your employee act like they don’t care when something happens. I used to like this location but it’s always something everytime I go it’s and it’s embarrassing ?‍♀️

Atmosphere: 1

Food: 1

Service: 1

Alex Flannery

My favorite Dunkin’ in the area. Family owned and feels more like a small family run business than corporate chain

Kristina “Chicklassique” Mateo

My favorite DD. I always use the drive thru. Always fast the line is usually long but it goes fast. The workers are Friendly

Atmosphere: 5

Food: 5

Service: 5

William E Trotman jr

They need more

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Wake

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