Dunkin'

22 Beacon St, Boston
(617) 227-0565

Recent Reviews

Sebastien Matta

Sucks that theres no cashier but its not the end of the world. Still put out food at an impressive rate considering how busy it gets in that area.

Atmosphere: 3

Food: 5

Service: 5

Side Account For Side Loggins N.

The service was slow and they gave us our donut upside down making it very hard to eat properly.Aditionally the asked for our order more then once a long time after ordering it. The donut tasted good though.

Elite C.

They are very nice in here and after having a bit of a wait for a lot of food they offers me a free donut and gave me a free hash brown for the wait. They are very nice and deserve a 5 star review.

Chrissy L.

I go there everyday for a big order. Ronny, Nivia, Jubi and the team are always smiling, hustling and have our orders ready and perfect.

Cody Wilson

There is no cashier at this location, you have to order via kiosks, the one that I used had no option for cash, while the other did. When this location first came to be, the public was told " same number of employees, but no cashiers, so faster service." That didn't happen with my visit 2 employees, but at other locations I've seen 4 to 5. Finally, the main entrance has 3 setps, but they seem to have a wheelchair/ accessible entrance. However it's being used as storage, or I could simply be wrong and think entrance is used for deliveries. The gimmick of no cashiers is nice, since I have bad vision and can't see the menu, so I like the kiosks, but the wait time for my order, when we were told it's going to be quicker, without the standard register is wrong. Food was fine, nothing wrong there.

Atmosphere: 1

Food: 4

Service: 3

Recommended dishes: Wake

Cody tries to ruin the bit in the streets

There is no cashier at this location, you have to order via kiosks, the one that I used had no option for cash, while the other did. When this location first came to be, the public was told " same number of employees, but no cashiers, so faster service." That didn't happen with my visit 2 employees, but at other locations I've seen 4 to 5. Finally, the main entrance has 3 setps, but they seem to have a wheelchair/ accessible entrance. However it's being used as storage, or I could simply be wrong and think entrance is used for deliveries. The gimmick of no cashiers is nice, since I have bad vision and can't see the menu, so I like the kiosks, but the wait time for my order, when we were told it's going to be quicker, without the standard register is wrong. Food was fine, nothing wrong there.

Arthur Shevchenko

Not bad in compare with other one. But the Park is near.

Will Richards

Plan to wait.

Lucas Patenaude

Giving one star because I can give partial or no stars. After they remodeled and made it automated, the service is terrible. Workers (only ever one or two working at a time to serve 10+ customers at a time) are either watching videos on their phones or just hiding at their little desk. There are so many more dunks in the area to go to instead of this location.

Titus M

Not a very clean place, service wasn't good, and food was mediocre at best.

Atmosphere: 1

Food: 2

Service: 1

Luiz P.

The hot chocolate was very watered down and the avocado toast was just two pieces of bread with a bit of avocado in between.

Shayne Kinsella

Almost only ever one employee working this small Dunkin’s, even when there 15+ customers; have never been served in less than 15 minutes. Go anywhere else.

Autumn Glenn

The absolute worst experience I’ve ever had at one of their stores. They gave me hot steamed milk after saying that I needed almond milk. When I told her I had a dairy allergy she just filled the same steamer cup with almond milk, didn’t even rinse it out. When I told her I had an allergy again and that it wouldn’t work for me she told me she didn’t understand and there was a huge language barrier. The other two people working there also did not understand me either when I was trying to place the order. My friend didn’t get the nitro she ordered because they were out and just subbed it for iced coffee with no refund on the extra spent. I just left after she couldn’t make my drink without cows milk because she couldn’t understand me. I left without a refund because at this point they likely wouldn’t have understood what I was asking for then either. My friend did not like her drink and threw it out immediately. Waste of $.

spyros

Had iced coffee.All types of coffee and toppings/sweeteners/milk available.Coffee/drinks come in size of choice including small, medium , large.Drinks also include chocolate, frozen shakes and more.Snacks include donuts (of all types), breads and bagels (various fillings) and more.Pickup service/option available.Order in shop happens from inside shop kiosk.Location is next to Boston common park.Giving it 4 stars because shop could be cleaner and service better.

Deano Jaycups

This place is the worst dunks ever,, don’t Waste ur time at this place!!!!!

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