McDonald's

870 Massachusetts Ave, Boston
(617) 442-4349

Recent Reviews

Natasha Rufo

Love my ice coffee in the morning. Love the staff there. The spanish lady and he brother are the best there.Parking: Lots of parkingKid-friendliness: Kids love it. Just don't take them all the time the food is not healthy at all.Wheelchair accessibility: Yes

Atmosphere: 4

Food: 1

Service: 5

Recommended dishes: Bacon Egg & Cheese Biscuit

mir09 com

Standard fast food establishment. Currently open for takeout only.

Atmosphere: 2

Food: 4

Service: 3

Mtg_mobrocks

First of all, when your order make sure you pronunciation and clarify. Example “Only ketchup” gets you Extra ketchup. So they usually mess up my order it’s a 50/50 this time I didn’t check, the lady has the nerve to tell me I have to pay for extra sauce after I just spent $16 on a messed up order. There’s 20 nuggets, 2 sauces you’re crazy if you think I’m paying for 2 more sauces that should come with TWENTY NUGGETS. But I guess I’m expecting to much from a McDonald’s, does it really matter if you give me 2 extra sauces does McDonald’s not profit enough on their items (65% of their product price is profit after expenses & labor) that they need the $.50 give me a break. If you cared about your job as much as you cared about the $.50 you wouldn’t mess up peoples orders so much ?

Atmosphere: 2

Food: 1

Service: 1

John Custy

Service continues to deteriorate, took over 12 minutes for a cheeseburger and chicken sandwich aftér being told 3 minutes...

Maddox Workout

Service is so bad he let a lady inAnd he told me is close and I can use a drive through and it's was 9:55pmI went instead of another one it's was good service there

Kelly Holly

Always good food, the area is a little rough around the edges. But definitely try the French Fries ? the best fast food French fries I've ever had!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cheeseburger, World Famous Fries, Mcchicken, Big Mac, Crispy Chicken Sandwich, Chicken Mcnuggets

Lucianais Sanchez

Terrible serviceWhen you ask for quarter weight, make sure it's the one you want, I asked for a DELUXE quarter weight and they gave me the one with just cheese? every time I go there the same thing happens with the same girl??‍♀️

Service: 1

A

One of the most worse branch I have ever had

Service: 1

Hollins Chukwuanu

Was harassed by an addict who wanted me to put the money I gave her in her hand, can you imagine. The experience was so bad that I now have to think twice about giving homeless people money that ask. My car was blocked, banged on and spat on by the addict lady. It took security and the police intervention to allow me to leave the premises. I was hoping for the food that I ordered to make the bitter experience somewhat sweet but the quality of the food was the worst experience of any McDonald's that I can call to mind. I don't think I will go here again, until, maybe perhaps, if reviews improve.

Atmosphere: 1

Food: 1

Service: 1

Shawn Browne

Change the time on Google and your door if you aren't 25 hours state that and if you don't open at 6 am 7 am change the time

Char John

March 21 2024 @3:25pmAs I was waiting for my order I witnessed some unsanitary behavior from a worker who was on the fryer station making a french fries.. two large french fries boxes fell to the floor she then pick them up and instead of her place in them in the trash where they belong she put them on the counter instead. She didn't reach for a to go bag and put the bag over the two french fry containers that fell.. I'm watching I'm watching hard.. I'm watching hard because it was an immediate red flag as she didn't throw the boxes in the trash right away..so she then proceeds to remove the two boxes from underneath the bag then she puts the boxes right back under the fryer with the other boxes (but not before shuffling them up)? that the fries will be placed in. I told the manager..but this is bigger than the manager.. but just in case nothing was done about the lack of standards conducted at that McDonald's I felt the consumers needed a heads up and a choice.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Big Mac

RONG ZHENG

The staff is rubbish. Very bad attitude.

Atmosphere: 1

Food: 1

Service: 1

Becca Le

The WORST customer service EVER!! How the HELL do they stay in business. These employees NEED TO BE FIRED. It’s RIDICULOUS. Why hire people who have the WORST customer service. This place needs to be SHUTDOWN. I WISH when writing a review that you DON’T have to give them stars. It’s totally DISGUSTING ? ???

Atmosphere: 1

Food: 1

Service: 1

Joseph Bertino

Management needs to be trained again or fired not happy with her job bring her problem to work very rudeParking: Blonde manager needs to be fired or something else ? very rude doesn't like to work can't take pressure from the job needs a less effective job than this

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Cheeseburger

William Dodge

This is a great place to eat now that they've cleaned up the drug addicts that loiter everywhere around the restaurant.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Hamburger, Mcchicken, Big Mac, Sausage Mcmuffin

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