Need management and customer service. Misplaced cake cost me time wont be
Service: 1
Ruben L. Toledo Sr.
With 7 works behind the counter and no one acknowledges me two workers walk by me a worker over by the cakes looked over at me and didn't say nothing this is the third time this has happened to me.
Atmosphere: 1
Food: 4
Service: 1
Le Roy V
Went there to get my parents some lemon cake. They loved it. I also got a piece for me and my wife, and I must agree. I also had the breakfast pizza, which was really good. It was a little expensive, but you get what you pay for, so a nice little treat now and then.
Got the breakfast pizza definitely not worth $20 I won't even call it a breakfast pizza it's dismal will never order from them again too much money for barely ok
Atmosphere: 3
Food: 2
Service: 4
Carina Z.
Nothing special from this over priced lobster tail. I was just in the area. I was charged $8. I'll go to Fratelli's bakery shop for $5 and they have better customer service. Here I felt rushed and it wasn't even busy.
Tadream45 tadream45
I have been purchasing goodies from this bakery since 1968.Even though its 2024 I still get the good stuff.Things changed and locations are different but when I visit New England I search and seek a location of this fine bakery.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cannoli, Birthday Cake
Mona Andre
Everything ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Naiad León
This has to be the most disappointing review I had to type. Montilio’s is my go to place for a quick bite or lunch. I was so excited to show this place to my friend but this is the breakfast bagel he got. Despite being advertised they “cook fresh eggs” this is quite literally decaying food. Will be going to other locations going forward. Staff wasn’t stellar but this is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Irina Makucha
The worst customer service & the worst place to work.
Atmosphere: 1
Food: 1
Service: 1
Delilah Mattress
Yummy!! Lots of choices of cakes, cookies, brownies, cupcakes, cake pops and more..you can even get food..try
I ordered a cheese pizza with extra sauce . Pizza was so dry . Not even enough regular sauce like you eating only
Food: 1
Service: 1
John Mulloy
Best desert on the south shore bar none. Staff always helpful! Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Rosemary O.
Please tell me what has changed. I would have given Montilios a 5 rating but not any more. I ordered and waited after the person who took my order, asked my name. For what I don't know why. I then waited greater than 25 minutes and the place was not busy to find that my order sat on the counter for a long time. No one called my name for pick up. Now it was in a paper bag and cold. Whether it is a change in management and not enough training for the staff, I not sure. As a 10 year customer I find this appalling and not worth my time or money anymore.
Thomas Martellone
We got our annual Yuke Log from Montilio's this evening and it was sure to not disappoint. The frosting in the interior was light and fluffy. The cake was moist and the outside was reminiscent of a winter log. As you can see from the photo I've posted, you won't be disappointed if you go to Montilio's and get this delicious treat as part of your Christmas celebration!
Atmosphere: 5
Food: 5
Service: 5
Ted J.
Service staff seemed nice but was waived off for about an hour waiting for my call ahead order. Asked twice what I was waiting for.
Need management and customer service. Misplaced cake cost me time wont be
Service: 1
With 7 works behind the counter and no one acknowledges me two workers walk by me a worker over by the cakes looked over at me and didn't say nothing this is the third time this has happened to me.
Atmosphere: 1
Food: 4
Service: 1
Went there to get my parents some lemon cake. They loved it. I also got a piece for me and my wife, and I must agree. I also had the breakfast pizza, which was really good. It was a little expensive, but you get what you pay for, so a nice little treat now and then.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Breakfast Pizza
Got the breakfast pizza definitely not worth $20 I won't even call it a breakfast pizza it's dismal will never order from them again too much money for barely ok
Atmosphere: 3
Food: 2
Service: 4
Nothing special from this over priced lobster tail. I was just in the area. I was charged $8. I'll go to Fratelli's bakery shop for $5 and they have better customer service. Here I felt rushed and it wasn't even busy.
I have been purchasing goodies from this bakery since 1968.Even though its 2024 I still get the good stuff.Things changed and locations are different but when I visit New England I search and seek a location of this fine bakery.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cannoli, Birthday Cake
Everything ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
This has to be the most disappointing review I had to type. Montilio’s is my go to place for a quick bite or lunch. I was so excited to show this place to my friend but this is the breakfast bagel he got. Despite being advertised they “cook fresh eggs” this is quite literally decaying food. Will be going to other locations going forward. Staff wasn’t stellar but this is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
The worst customer service & the worst place to work.
Atmosphere: 1
Food: 1
Service: 1
Yummy!! Lots of choices of cakes, cookies, brownies, cupcakes, cake pops and more..you can even get food..try
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I ordered a cheese pizza with extra sauce . Pizza was so dry . Not even enough regular sauce like you eating only
Food: 1
Service: 1
Best desert on the south shore bar none. Staff always helpful! Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Please tell me what has changed. I would have given Montilios a 5 rating but not any more. I ordered and waited after the person who took my order, asked my name. For what I don't know why. I then waited greater than 25 minutes and the place was not busy to find that my order sat on the counter for a long time. No one called my name for pick up. Now it was in a paper bag and cold. Whether it is a change in management and not enough training for the staff, I not sure. As a 10 year customer I find this appalling and not worth my time or money anymore.
We got our annual Yuke Log from Montilio's this evening and it was sure to not disappoint. The frosting in the interior was light and fluffy. The cake was moist and the outside was reminiscent of a winter log. As you can see from the photo I've posted, you won't be disappointed if you go to Montilio's and get this delicious treat as part of your Christmas celebration!
Atmosphere: 5
Food: 5
Service: 5
Service staff seemed nice but was waived off for about an hour waiting for my call ahead order. Asked twice what I was waiting for.