Maybe it's because I came when it was quiet, the place was spotless and I was greeted the moment I walked in, serviced immediately, they didn't have one of the items I was hoping to get they were apologetic and it felt sincere, honestly I wasn't expecting an apology, but it was incredibly professional and made me feel very valued as a customer.They made my drink in record time and the person who announced it was ready did it with a smile.Honestly this professionalism and service is something I expect more at a sit-down restaurant than at a quick stop like Dunkin. I've been thinking all Dunkin places have gone down hill, but tell corporate you all deserve a bonus because you have actually convinced me to come back to a Dunkin location.Parking: It's a small parking lot, but I've also never seen it full, it's mostly drive-thru, there is plenty of free street parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Iced Latte
Edward McKenna
The girl at the front counter is cute, hmu ;)
Atmosphere: 5
Food: 5
Service: 5
Black Valentines
Roaches on walls and in coffee beans and coolata machines. Managers are rude to employees and speed is horrendous. I waited in line for 30 minutes before seeing roaches crawling around and leaving. Manager came out to help and gave employees attitude because they couldn’t handle the rush on their own. This establishment needs a total rework. They move through employees like water and never have a consistent team.
Atmosphere: 1
Food: 1
Service: 1
C!ty KiD Beatz
Worst of the worst been multiple times over the past few months and it’s been nothing but bad experiences each time the manager does not know how to run the store properly but my recent experience I was ordering a sandwich and a coffee and was completely distraught and disgusted there was a roach running up the wall didn’t say anything to the worker just canceled my order and left I REPEAT THIS IS A HELATH HAZARD !!
Atmosphere: 1
Food: 1
Service: 1
Scott McIntosh
Denied me service because the bill I was using was too large.
Atmosphere: 1
Food: 1
Service: 1
Estella
Excellent they did everything
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bagels
Coach EricaLee
What is the worst? This dunks! I ordered on the app I got there and waited five whole minutes at the speaker when there were no customers there then when I pull up the girls told me that they threw away my slip so I had to repeat my entire order. They handed me my coffee cold and black. Did not have the wraps that I ordered. I had her remake my coffee, and now I have a cold coffee with cream.I’m honestly so sick of Dunkin’ Donuts I’m done with Dunkin’ Donuts this is why I will be going to Starbucks from now on!All of the Dunkin’ Donuts a horrible now they have a bunch of kids working there who don’t know what they’re doing!Supreme donuts, in Brockton is amazing too so I’ll go there as well but Dunkin’ Donuts is trash! I used to manage a Dunks so I know exactly what it takes to run it and it’s not difficult.
Atmosphere: 1
Food: 1
Service: 1
Lisa Allen
Coffee tasted like water napkin given looked like they were already
Atmosphere: 1
Food: 1
Service: 1
Jordan King
This store either needs to change there store hours or get new employees because repeating I attempt to come to this location at 5:00am and they have yet to open and most of the time I can’t even get anyone on the speaker when this location is supposedly suppose to open at 4:30am and I leave disappointed and empty handed. Today I go 20 minutes before closing and employees are “hiding” out of view to avoid servicing anyone and again I leave empty handed. So disappointed please do better.
Service: 1
Denise Garcia
Wait 5 mins while employee was wiping down the sink no hello welcome. If I could leave no stars I’d leave it in the negatives horrible customer service go elsewhere
Wait 5 mins while employee was wiping down the sink no hello welcome. If I could leave no stars I’d leave it in the negatives horrible customer service go elsewhere
Noodle B.
I dont even wanna give a one star. 1st of all the attitude problem at this dukin is crazyyyyyyy. It took over a 10 min wait and when I was done waiting THE CASHIER HAD THE AUDICTY TO HAVE A ATTITUDE WITH ME!?!?! So I order My drink and I'm waiting then it's comes and it's not even what I ordered, its a whole nother drink. So ofc I tell them this is not what I ordered and the worker rolled there eyes and made my drink, but it wasn't even made correctly but I had already been there for over 20 minutes so I left. Also Nats flying around. Don't recomend..(there is one worker that I love and she sadly wasn't there that day can't remember her name but she darkskin and very nice to talk to.)
DaeJah Thomas
3rd time they’ve got my coffee wrong. I’m not coming back here
Atmosphere: 1
Food: 1
Service: 1
Danny Lopez
I just got to work and grab my latte from it's the worst latte I ever take.
Atmosphere: 1
Food: 1
Service: 1
Gabriel Bonner
service in all was.........! I don't plan to go there myself for
Maybe it's because I came when it was quiet, the place was spotless and I was greeted the moment I walked in, serviced immediately, they didn't have one of the items I was hoping to get they were apologetic and it felt sincere, honestly I wasn't expecting an apology, but it was incredibly professional and made me feel very valued as a customer.They made my drink in record time and the person who announced it was ready did it with a smile.Honestly this professionalism and service is something I expect more at a sit-down restaurant than at a quick stop like Dunkin. I've been thinking all Dunkin places have gone down hill, but tell corporate you all deserve a bonus because you have actually convinced me to come back to a Dunkin location.Parking: It's a small parking lot, but I've also never seen it full, it's mostly drive-thru, there is plenty of free street parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Iced Latte
The girl at the front counter is cute, hmu ;)
Atmosphere: 5
Food: 5
Service: 5
Roaches on walls and in coffee beans and coolata machines. Managers are rude to employees and speed is horrendous. I waited in line for 30 minutes before seeing roaches crawling around and leaving. Manager came out to help and gave employees attitude because they couldn’t handle the rush on their own. This establishment needs a total rework. They move through employees like water and never have a consistent team.
Atmosphere: 1
Food: 1
Service: 1
Worst of the worst been multiple times over the past few months and it’s been nothing but bad experiences each time the manager does not know how to run the store properly but my recent experience I was ordering a sandwich and a coffee and was completely distraught and disgusted there was a roach running up the wall didn’t say anything to the worker just canceled my order and left I REPEAT THIS IS A HELATH HAZARD !!
Atmosphere: 1
Food: 1
Service: 1
Denied me service because the bill I was using was too large.
Atmosphere: 1
Food: 1
Service: 1
Excellent they did everything
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bagels
What is the worst? This dunks! I ordered on the app I got there and waited five whole minutes at the speaker when there were no customers there then when I pull up the girls told me that they threw away my slip so I had to repeat my entire order. They handed me my coffee cold and black. Did not have the wraps that I ordered. I had her remake my coffee, and now I have a cold coffee with cream.I’m honestly so sick of Dunkin’ Donuts I’m done with Dunkin’ Donuts this is why I will be going to Starbucks from now on!All of the Dunkin’ Donuts a horrible now they have a bunch of kids working there who don’t know what they’re doing!Supreme donuts, in Brockton is amazing too so I’ll go there as well but Dunkin’ Donuts is trash! I used to manage a Dunks so I know exactly what it takes to run it and it’s not difficult.
Atmosphere: 1
Food: 1
Service: 1
Coffee tasted like water napkin given looked like they were already
Atmosphere: 1
Food: 1
Service: 1
This store either needs to change there store hours or get new employees because repeating I attempt to come to this location at 5:00am and they have yet to open and most of the time I can’t even get anyone on the speaker when this location is supposedly suppose to open at 4:30am and I leave disappointed and empty handed. Today I go 20 minutes before closing and employees are “hiding” out of view to avoid servicing anyone and again I leave empty handed. So disappointed please do better.
Service: 1
Wait 5 mins while employee was wiping down the sink no hello welcome. If I could leave no stars I’d leave it in the negatives horrible customer service go elsewhere
Restaurantji Recommends
Wait 5 mins while employee was wiping down the sink no hello welcome. If I could leave no stars I’d leave it in the negatives horrible customer service go elsewhere
I dont even wanna give a one star. 1st of all the attitude problem at this dukin is crazyyyyyyy. It took over a 10 min wait and when I was done waiting THE CASHIER HAD THE AUDICTY TO HAVE A ATTITUDE WITH ME!?!?! So I order My drink and I'm waiting then it's comes and it's not even what I ordered, its a whole nother drink. So ofc I tell them this is not what I ordered and the worker rolled there eyes and made my drink, but it wasn't even made correctly but I had already been there for over 20 minutes so I left. Also Nats flying around. Don't recomend..(there is one worker that I love and she sadly wasn't there that day can't remember her name but she darkskin and very nice to talk to.)
3rd time they’ve got my coffee wrong. I’m not coming back here
Atmosphere: 1
Food: 1
Service: 1
I just got to work and grab my latte from it's the worst latte I ever take.
Atmosphere: 1
Food: 1
Service: 1
service in all was.........! I don't plan to go there myself for
Atmosphere: 3
Food: 3
Service: 1