RUDE and disrespectful employees, the worst customer service!
Atmosphere: 1
Food: 1
Service: 1
Jorge Pereira
Food quality is good overall. Service quality could be improved as some minor mistakes or other types of inconvenience could easily be corrected with training drills, increasing customer satisfaction and decreasing their wait while shopping.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Bacon Egg and Cheese, Wake-Up Wrap - Egg and Cheese, Donuts
Chris Fisichella
Super friendly! I will go there anytime!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
The Shawarman
Terrible service. Never order on the app here because you could end up waiting 40 minutes for your coffee like me. I’m not even joking terrible
Brian Shaw
Fresh coffee ☕. Good service. Friendly people.
Food: 5
Service: 5
Julie Fairfield
This location SUCKS!! Every time I go in there, even when it isn’t busy, they make my drink after customers in line behind me. The food is stale. All I want is a plain bagel as is and it is as hard as a rock. Take your business elsewhere. It will be worth the drive.
Shaina dos santos
Waiting at the drive thru menu to order for over 5 minutes and no one answered. So we drove up to the drive thru window and the drive thru personell said they their headset isn’t on, sorry. Then we gave our order and he couldn’t comprehend our order and repeated it 4 times to him. Then another person came over and said they are really busy, that’s why the headset isn’t on. Then we were asked to pull to the side at the second window to wait for our order. Took over 25 minutes in the drive thru line for a coffee and omelet bites!!
Nick LeCount
Even though Angel and Chris were busy scrubbing the floor and making the place look spotless before closing, they were attentive enough to know people needed their coffees. Wish I had a staff like that!!!! Thank you so much
Sharod Campbell
I tried to come in and buy me a lunch. Got behind a guy who seemed to be in line already for a while. Waited for like 5 minutes behind him and no one service the guy. They was only concerned about servicing the drive-thru. As we waited for another 5 minutes for someone to even acknowledge we were there, it never happened. Two customers walked out without ever being greeted or acknowledged after 10 minutes of waiting in line.
ESSIE MAE
Great food great coffee great staff. Do you guys carry a sweet cream for the coffee?
worst dunkin in brockton. workers with bad attitude. opens with little to barely any staff so they don’t let ppl inside. poorly ran.
ESSIE MOORE
Great food great coffee great staff. Do you guys carry a sweet cream for the coffee?
Sakib Santo
#1Bad store in Brockton. My life I never go there buy anything. I ask hot Capacino machine not work, asking 2 croissants...they don't have...I get 1. Asking 4 hassh brown... I'm sorry I have to look at out how many hassh brown left ? What kind of store this?????? After that I take cup of hot coffee look like I drink river water. Your employee is rude also.....
Deirdre Brown
I love their frozen coffee with Hazelnut or vanilla swirl.
Shannon Fitzgerald
SLOWEST dunks in Brockton. It’s ridiculous. No other dunks takes this long. I’ll never go again. Yesterday there was MOLD IN MY ICE. disgusting ?
RUDE and disrespectful employees, the worst customer service!
Atmosphere: 1
Food: 1
Service: 1
Food quality is good overall. Service quality could be improved as some minor mistakes or other types of inconvenience could easily be corrected with training drills, increasing customer satisfaction and decreasing their wait while shopping.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Bacon Egg and Cheese, Wake-Up Wrap - Egg and Cheese, Donuts
Super friendly! I will go there anytime!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Terrible service. Never order on the app here because you could end up waiting 40 minutes for your coffee like me. I’m not even joking terrible
Fresh coffee ☕. Good service. Friendly people.
Food: 5
Service: 5
This location SUCKS!! Every time I go in there, even when it isn’t busy, they make my drink after customers in line behind me. The food is stale. All I want is a plain bagel as is and it is as hard as a rock. Take your business elsewhere. It will be worth the drive.
Waiting at the drive thru menu to order for over 5 minutes and no one answered. So we drove up to the drive thru window and the drive thru personell said they their headset isn’t on, sorry. Then we gave our order and he couldn’t comprehend our order and repeated it 4 times to him. Then another person came over and said they are really busy, that’s why the headset isn’t on. Then we were asked to pull to the side at the second window to wait for our order. Took over 25 minutes in the drive thru line for a coffee and omelet bites!!
Even though Angel and Chris were busy scrubbing the floor and making the place look spotless before closing, they were attentive enough to know people needed their coffees. Wish I had a staff like that!!!! Thank you so much
I tried to come in and buy me a lunch. Got behind a guy who seemed to be in line already for a while. Waited for like 5 minutes behind him and no one service the guy. They was only concerned about servicing the drive-thru. As we waited for another 5 minutes for someone to even acknowledge we were there, it never happened. Two customers walked out without ever being greeted or acknowledged after 10 minutes of waiting in line.
Great food great coffee great staff. Do you guys carry a sweet cream for the coffee?
Restaurantji Recommends
worst dunkin in brockton. workers with bad attitude. opens with little to barely any staff so they don’t let ppl inside. poorly ran.
Great food great coffee great staff. Do you guys carry a sweet cream for the coffee?
#1Bad store in Brockton. My life I never go there buy anything. I ask hot Capacino machine not work, asking 2 croissants...they don't have...I get 1. Asking 4 hassh brown... I'm sorry I have to look at out how many hassh brown left ? What kind of store this?????? After that I take cup of hot coffee look like I drink river water. Your employee is rude also.....
I love their frozen coffee with Hazelnut or vanilla swirl.
SLOWEST dunks in Brockton. It’s ridiculous. No other dunks takes this long. I’ll never go again. Yesterday there was MOLD IN MY ICE. disgusting ?