Chopps Italian Steakhouse and Bar

1 Burlington Mall Road- Lobby Level, 1 Burlington Mall Road, Burlington
(781) 221-6643

Recent Reviews

Kelly W.

Everything I ate from Chopps is great. Breakfast , lunch and dinner. Veggie omelette, salads, shrimp scampi, onion rings, all very tasty. Service is also exceptional. Teresa is fast and very helpful. She gave us tips about Quincy Marketplace, made sure our table was nice and neat , appetizers pushed to the side while our main courses were served. My drink was great too! It was strong, very Adult! Live music was great as well.

jennifer mitchell

Made reservations, was seated and walked out after 15 minutes. No one came to our table. The restaurant did not look busy but there seemed to be some event going on in the hotel. Waste of my time and too late to make reservations at another place on a Saturday evening. We do not get a date night all that often so it was very disappointing.

Michael C.

Food was pretty good, not fantastic. People working there were working hard, but clearly understaffed on a Sat night. We ordered 2 appetizers and one of them showed up when we were done with our meal. Unlikely to ever go back

Noel Y.

For tonight's company dinner, Theresa provided such an amazing service. Top notch from start to finish. Thank you so much for your attentiveness and hospitality! We will definitely come back!

Ashley Schachter

Everything was horrible as far as food . The appetizers were terrible and tasted like they were microwaved, the chicken was inedible and the deserts were tasteless. Stay

Atmosphere: 3

Food: 1

Service: 3

Pilotuh1

First time diner, mixed feelings for a Saturday night family dinner. Nice hotel and large venue with options for open space seating or quiet corner tables. Food was good drinks also but noticeably different bartenders making orders to their preference not menu. Similar with entrees as chicken Marsala described with potatoes and asparagus arrived over linguini. Still tasty but not as described without warning. Final dessert and coffee was a delay to arrive to table. I'd give it another visit hoping for our new waitress to become more settled with menu and service. 8/10 thanks to staff for being professional and answering questions.

Carole D.

I chose Chopps because I had a wonderful breakfast experience there before. Dinner service last night however was disappointing with the calamari being greasy, the risotto too aldente and halibut dry, the tiramisu dessert needed more liquer. The margherita pizza was the best of all options we ordered. I probably could stand that as they made an effort to remedy the calamari. What really made us appalled was a front of house attendant dragging tables all around us to seat other guests. She did that over and over and when the guests left she dragged them around us back to their original positions without any regard. I was flustered to say the least. It was almost comical, like a candid camera moment. I could say the food might have been an off day situation, but dragging tables, is just bad manners. At least get help and lift them off the ground.

Tom b

Food: sub parWaiting Stuff: Oblivious & Socially Meek/awkward,couldn't be heard at all.awful waiting times.Not going back

Atmosphere: 3

Food: 1

Service: 1

Eddie Porter

Great time at Chopps for quick apps and wine. Live music was a treat too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bruschetta

Moises Soto

The place is really nice and the ambiance is really relaxed, seems like a good spot to have a drink. I got the food to go, so I did not take pictures since that is not their best presentation. I got their fried squid and anion rings. I chose the squid because I saw a table with it and the portion was big (for an appetizers) and it looked good. The order took a very long time and the squid was a little warm when I got to my room, the onion rings were very disappointing, the to-go box portion was small and the onion rings were not fully cooked, doughy and a lot of batter. Would not recommend at all.If you have different options take them, if you are in the hotel like I was and can't go out. Avoid the onionrings and eat it there, maybe your food will come with the condiments that you are supposed to gey, and you don't have to make trips down to the restaurant.Over all, would not recommend.

Atmosphere: 3

Food: 1

Service: 2

Moises C.

The place is really nice and the ambiance is really relaxed, seems like a good spot to have a drink. I got the food to go, so I did not take pictures since that is not their best presentation. I got their fried squid and anion rings. I chose the squid because I saw a table with it and the portion was big (for an appetizers) and it looked good. The order took a very long time and the squid was a little warm when I got to my room, the onion rings were very disappointing, the to-go box portion was small and the onion rings were not fully cooked, doughy and a lot of batter. Would not recommend at all. If you have different options take them, if you are in the hotel like I was and can't go out. Avoid the onionrings and eat it there, maybe your food will come with the condiments that you are supposed to gey, and you don't have to make trips down to the restaurant. Over all, would not recommend.

Took almost 30 minutes for the appetizers to come out and then another hour for our food to arrive. Truly pathetic and the manager didn't seem to care and our server was too embarrassed to come over and check on us knowing how bad it's been. DO NOT come to this place to eat dinner.

ChrisB

Worst experience we ever had at a restaurant. We arrived at 6:30 for our reservation on valentines day, were seated immediately and placed our order maybe 15 min later. Our drinks and salads came out after about 15min and they were average at best. We can't even rate the rest of the food because we never got it. At 8:30 we told the waitress to cancel the rest of our order and bring us a check for what we had received. She apologized for the wait and brought the check like we asked. As we were leaving we noticed no one in the entire restaurant seemed to have entrees, including some tables that were there before us. I am not sure what the issue was but we will not be going back again.

Tom M.

First time I've been back since Covid. The Marriott has slipped a little bit but not Chopps. Was happy to see Billy Mac still working here. Always friendly and professional and food was excellent as always.

Kyle V.

Above average hotel lobby restaurant that draws in people other than hotel guests, which is good! The restaurant is massive and the M Club is tucked in the back corner, which is also huge. We opted to sit at the bar because we just wanted a quick bite before calling it a night before an early morning. The bartender took care of us but he wasn't overly personable and nothing special. We were also exhausted so it could have been us giving off vibes of not wanting to small talk. We shared 2 pizzas and probably would have been fine sharing 1. They weren't huge but we weren't starving. I probably liked the Margherita pizza better just because there was so much ranch on the chicken bacon ranch. I would have liked them a tad crispier so they didn't flop so much but they were still pretty good. Convenient if you don't want to leave the hotel but if we had more time, we would have looked for something nearby.

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