Dunkin'

2480 Massachusetts Ave, Cambridge
(617) 491-1400

Recent Reviews

Ines Maskell

Just received a breakfast sandwich from this location that tastes like it was sprayed with cleaning products.

Atmosphere: 3

Food: 1

Service: 3

Kani Cetin

I feel incredibly fortunate to have experienced the exceptional attitude and service of Ali.It's not often that you come across someone who truly goes above and beyond in making you feel valued and appreciated.Ali has an innate ability to turn any interaction into a positive and memorable experience. Their warm and welcoming demeanor, paired with their unwavering commitment to service, has left a lasting impression on me. Every encounter with Ali is characterized by their genuine kindness and eagerness to assist.Thanks for your beautiful smile ali!You made my day my friend.Many thanks Dunkin Donuts Team?

Atmosphere: 1

Service: 1

H. C. (JustMeHC)

Aii! If this the one in Porter Square, than DOPE! The lady running it was amaze-ballz! I bought like 3 reusable cups bcuz it was so nice in there. Ian never had multiple choice, of cups, from a dunkin. Grove hall is still my HOOD choice tho. They see me and getta makin my coffee(they know my order). To me, they know mah heartland mah soul.

Atmosphere: 5

Food: 5

Service: 5

Anum Fahad

Rude staff at this location.

Atmosphere: 1

Food: 2

Service: 1

H. C.

Aii! If this the one in Porter Square, than DOPE! The lady running it was amaze-ballz! I bought like 3 reusable cups bcuz it was so nice in there. Ian never had multiple choice, of cups, from a dunkin. Grove hall is still my HOOD choice tho. They see me and getta makin my coffee(they know my order). To me, they know mah heartland mah soul.

Atmosphere: 5

Food: 5

Service: 5

Lily Fitzgerald

Worst dunks I’ve ever been to

Rev Lance Matthew Dyer

Can't nett a ice cold Dunkin coffee with a fee doughnut. Easy as doing the Survey. The code is on your last receipt.

Atmosphere: 5

Food: 5

Service: 5

Shiferaw Kebede

Not so good. The man in charge on Sunday afternoons is so rude. He seems like he doesn't want to be there. He closes one of the the doors before 4:00PM eventhogh closing hour is 7:00 PM. No service by 5:00

Atmosphere: 3

Service: 1

Recommended dishes: Donuts

Jared

This is an exceptionally good Dunkin’. They keep the store very clean and seasonally decorated. The staff is efficient and friendly and will know your order by heart over time. They keep the food neatly organized, and somehow have stock of items that at other locations are usually sold out later in the day.

Atmosphere: 5

Food: 5

Service: 5

Sundus Yusuf

I love this store and the people that work in it. They make sure you enjoy not only their menu but their professionalism and kindness in their dealings with customers. I definitely recommend this Dunkin store to everyone who is looking for a professional, kind and caring establishment.

Atmosphere: 5

Food: 5

Service: 5

Abdirahman Yusuf

For over four years, I have found solace, joy, and the perfect cup of coffee at my beloved Dunkin’ coffee shop.This enchanting place has become my daily refuge, thanks to the exceptional management and the outstanding staff who consistently go above and beyond to create a truly remarkable experience.From the moment you step through the door, you are greeted by an atmosphere that exudes warmth and comfort. The aroma of freshly brewed coffee wafts through the air, instantly enveloping you in a sense of tranquility. The interior design strikes the perfect balance between contemporary style and cozy charm, with comfortable seating options and soft, ambient lighting that invites you to stay awhile.The manager of this coffee shop is a shining example of what a true leader should be. Their genuine passion for coffee and unwavering dedication to customer satisfaction are evident in every aspect of the shop's operations. They possess an uncanny ability to create a welcoming environment, making everyone feel like an old friend. Their attention to detail ensures that every cup of coffee is prepared with the utmost care, and they are always open to suggestions, continuously striving to improve and innovate.The staff at this coffee shop are the epitome of excellence. They possess a rare combination of professionalism and friendliness that makes each visit a delight. They are always willing to share their expertise, making recommendations tailored to individual preferences. No matter how busy they are, they manage to maintain an air of genuine warmth, engaging in conversations with customers and making everyone feel valued and appreciated.One aspect that sets this coffee shop apart from others is their commitment to quality. Whether you prefer a classic espresso or a beautifully crafted refreshment drink, every sip is a testament to their dedication and expertise. The menu offers a wide range of beverage options, accompanied by delectable pastries and light bites that perfectly complement your coffee experience.Beyond the exceptional coffee and delightful ambiance, this Dunkin Donut shop is unique in its dedication to professionalism and excellent customer service.In my years of frequenting this coffee shop, I have witnessed countless acts of kindness and genuine connections forged between staff and customers. It is a testament to the exceptional management and the extraordinary individuals who make this place truly special. I wholeheartedly recommend this Dunkin Donut coffee shop to anyone seeking not only an outstanding cup of coffee but also a sanctuary where they can feel like part of a cherished community.So, if you're in search of a Dunkin coffee haven where the manager and staff consistently deliver an exceptional experience, look no further. Trust me when I say that this coffee shop will become your home away from home, just as it has become mine.

Atmosphere: 5

Food: 5

Service: 5

Nate Mccready

Best Dunkin around! They are friendly & have my order memorized which I greatly appreciate. Great store!

Atmosphere: 5

Food: 5

Service: 5

Aaron S.

My favorite place to get coffee and snacks - seriously it's so speedy, the employees are so nice, it's always clean and orderly. The coffee is great and the donuts are too - also everything is always well stocked.I especially love the holiday decor they do - makes the place feel so neighborly and personal.I prefer this to any other coffee shop nearby including davis square - impersonal and cold with less value.

Emily Slater

This location has exceptional service! The manager is always there with a smile and I appreciate that she knows my order by memory now. My coffee is always made perfectly here, unlike some other locations. This is my go to DD!

Sharanya Sarkar

This dunkin stands out from the rest IMO.I always take one sugar with my cappuccino, and not all dunkins remember about that one sugar. But the man working here made my cappuccino with so much care, it really felt home.

Atmosphere: 5

Food: 5

Service: 5

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