Dunkin'

61 Church St, Cambridge
(617) 714-3827

Recent Reviews

Algee Gee

Always understaffed, they should just close

Sean Benett

Go in 2 hours before they close....got told they won't make me hot coffee because they're cleaning the machine… seems like you don't close for an hour probably not the best idea to start cleaning the machines... Not the first time I've had rude and or bad experience at this location… Id avoid at all costs try the market across the street for coffee and donuts...

Atmosphere: 1

Food: 1

Service: 1

Orion F.

sadly one of my favorite dunks turned to my all time least in a span of days. two days in a row, my mobile order was seemingly thrown away by one of the employees. it wasn't until i spoke up that i was waiting for my order that they then began to rifle through other crumpled orders. after she couldnt locate it still, i told her my order; 8 munchkins, half jelly half glazed. and later when i checked, i was not only given 6, but it was still wrong. very disappointing, and several employees just seem like they dont want to be there. -3/10

Atmosphere: 1

Food: 3

Service: 1

Nic Shepard

Nice looking Dunks, all the staff is super friendly, especially Jeff! Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

stella gray

Jeff is incredibly kind, has great energy, and makes my day everytime i pick up my order!

Atmosphere: 5

Food: 5

Service: 5

Samantha O'Connell

Shout-out to Jeff! Literally the friendliest employee ever. Made my day with his excellent customer service :)

Layan Ansari

amazing service!! guy at the front (don’t quite remember his name, Chad maybe?) was such a sweetheart. made my day!

Service: 5

Evey C-M

Jeff is the best! Friendly, funny, fast and made the whole experience one of my favorite Dunkin interactions ever.

Atmosphere: 5

Food: 5

Service: 5

Roam55163851195

Jeff is the best! First time in the area, and just needed a quick bite/iced coffee on a hot afternoon before seeing a show. Didn’t want to risk being late so when we saw this Dunkins as we walked towards the theater, we stopped in. Kids were indecisive but Jeff was patient with them, and just an overall joy to be around. When we travel, we look for dining we can’t experience at home but sometimes you are treated to a few minutes of friendly service at a regular chain and it makes your day! This will be our go-to when we return to the area. Thank you, Jeff!

Hyojin L.

Love this location! Jeff was so patient w/ my kids. Knowing we can go in and find friendly service is so important. We will make a point to return to this spot whenever we are in the area!

Susan McGinty

If you need your afternoon pick-me-up iced coffee or Dunkin Refresher - go see Jeff. His energy is contagious. Dare I say it lifts my mood more than the caffeine fix?? Kudos to Jeff for always brightening my day

Atmosphere: 5

Food: 5

Service: 5

J

I know what you're probably thinking when reading this review, "Another glowing review because of Jeff??" Absolutely, yes, its another one because this is the 4th time I came back to this Dunkin and the warm, friendly, and professional atmosphere has been the same every time. You wont look at other coffee shops, baristas, or cafes the same after coming here. I'll update everybody after my 50th visit, 5/5 ⭐

Atmosphere: 5

Food: 5

Service: 5

Christopher Zhang

The service was quick, efficient, and better than Starbucks. If you need to grab a quick drink or snack, this is the place!(The guy making the lattes deserves a raise)

Recommended dishes: Donuts

Hatem Abki

Jeff is filled with positive vibes. Pass by for him to brighten your day & to hand you a donut ? ?

Atmosphere: 4

Food: 4

Service: 5

Hans E.

Jeff was super helpful and got me the things I needed super quickly! Very thankful for his attention to detail!

Load More