I've eaten at Sarku over many years and at many locations as it's one of the two "mall food" restaurants I actually enjoy. The teriyaki was always delicious, but generally, no matter which location I visited, the rice and veggies were never edible. One or another would be dry or poorly cooked, no matter how freshly prepared the teriyaki was. Thus, I did a double take when I recently ordered from this particular location with a delivery app deal. The rice was moist and veggies well-cooked. I couldn't believe that I ordered take out from the same chain, and I had enough to eat without having to order extra portions of chicken. I'm not sure what this place did differently to ensure quality, but they are doing something right.
Food: 5
Recommended dishes: Teriyaki Chicken
bryan debarbieris
Run of the mill teriyaki bowls. The meat was pretty decent but the rice could use some love. They charge you if you need a bag to carry your containers to go.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Teriyaki Chicken
Kevin
Very disappointing. The chicken (if you can call it that) was super salty and chewy. The veggies is just a bunch of cabbage and a few carrots. The spring roll was overly greasy. You get what you pay for here.
Cool Christiangirl
They give you a good portion but the food is mediocre at best. The chicken was over cooked, the noodles were mushy and greasy(and I had paid an extra $2 for noodles), and for some reason they put the teriyaki sauce on the side. Which sucked given that they only give you a few drops of the sauce so it’s not enough to go around. As far as the dumplings, they were mediocre and a bit burnt.
Food: 3
Marcus Simpson
Customer service is horrible...and app doesn't
Atmosphere: 1
Food: 3
Service: 1
Hoda Alem
The worst chicken teriyaki I’ve ever eaten! It tasted very bad. Also, the lady who took my order was very rude!
YoOne White
The girl at the checkout is very direct and has no time, the food is very cheap, very salty and very fatty. No taste.Please close this restaurant as soon as possible, has nothing to do in this mall.
Atmosphere: 1
Food: 2
Service: 1
Padam Gharti
Bad service, good food !!
Selina Diaz
The lady at the register Monday 04/10/23 is so rude.
Alejandro Da Silva Sanchez
I ordered their signature dish the chicken teriyaki and I was given stale rice and uncooked vegetables. I have eaten at other Sarku's where the food has been amazing and this was a clear disappointment
I ordered their signature dish the chicken teriyaki and I was given stale rice and uncooked vegetables. I have eaten at other Sarku's where the food has been amazing and this was a clear disappointment
Rinchen Ghising
Workers SOOOO RUDE!!! My friend and I were trying to order and I had put already 2 things on my order. I was looking at the menu for what else to put and the lady screamed at me “WHITE RICE OR FRIED RICE” while she made such a rude face?? So I finally put my order in as rude as she was. Then they put such little portions in ours? For 3 orders it was $45. If you’re gonna charge my that much, at least pit reasonable portions. Don’t get sarku japan from here if you don’t like mean workers and small portions. Smh
Tt J.
I ordered food from here threw Uber eats. Forgot I had the food yesterday(11/23/22) so I decided to enjoy my food today as I’m eating it I taste something hard In my mouth thinking maybe it’s a bone from the chicken. To take it out my mouth! To find out it’s something METAL! I don’t even know what it is! But this place LOST ME AS A CUSTOMER?
Alise H.
Terrible front desk and cook service. Great buy one get one $4.99 deal on chicken teriyaki plates. Decent chicken teriyaki and fried rice. The mixed vegetables include huge pieces of cabbage and sprinkles of carrot. Yay me, I had a small broccoli on one plate. The vegetables taste raw or lightly boiled. The Thai place next to it has much more tasty food at a slightly higher price point.
Bob Forest
Supposed to open at 11:00 am. It is 11:15 chef yells out, we are not ready another 30 minutes. Why wait here when there are two other similar restaurants next to them. I recommend Chiang Mai Thai over Sarku Japan.Poor management loss in revenue = closure ?
I've eaten at Sarku over many years and at many locations as it's one of the two "mall food" restaurants I actually enjoy. The teriyaki was always delicious, but generally, no matter which location I visited, the rice and veggies were never edible. One or another would be dry or poorly cooked, no matter how freshly prepared the teriyaki was. Thus, I did a double take when I recently ordered from this particular location with a delivery app deal. The rice was moist and veggies well-cooked. I couldn't believe that I ordered take out from the same chain, and I had enough to eat without having to order extra portions of chicken. I'm not sure what this place did differently to ensure quality, but they are doing something right.
Food: 5
Recommended dishes: Teriyaki Chicken
Run of the mill teriyaki bowls. The meat was pretty decent but the rice could use some love. They charge you if you need a bag to carry your containers to go.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Teriyaki Chicken
Very disappointing. The chicken (if you can call it that) was super salty and chewy. The veggies is just a bunch of cabbage and a few carrots. The spring roll was overly greasy. You get what you pay for here.
They give you a good portion but the food is mediocre at best. The chicken was over cooked, the noodles were mushy and greasy(and I had paid an extra $2 for noodles), and for some reason they put the teriyaki sauce on the side. Which sucked given that they only give you a few drops of the sauce so it’s not enough to go around. As far as the dumplings, they were mediocre and a bit burnt.
Food: 3
Customer service is horrible...and app doesn't
Atmosphere: 1
Food: 3
Service: 1
The worst chicken teriyaki I’ve ever eaten! It tasted very bad. Also, the lady who took my order was very rude!
The girl at the checkout is very direct and has no time, the food is very cheap, very salty and very fatty. No taste.Please close this restaurant as soon as possible, has nothing to do in this mall.
Atmosphere: 1
Food: 2
Service: 1
Bad service, good food !!
The lady at the register Monday 04/10/23 is so rude.
I ordered their signature dish the chicken teriyaki and I was given stale rice and uncooked vegetables. I have eaten at other Sarku's where the food has been amazing and this was a clear disappointment
Restaurantji Recommends
I ordered their signature dish the chicken teriyaki and I was given stale rice and uncooked vegetables. I have eaten at other Sarku's where the food has been amazing and this was a clear disappointment
Workers SOOOO RUDE!!! My friend and I were trying to order and I had put already 2 things on my order. I was looking at the menu for what else to put and the lady screamed at me “WHITE RICE OR FRIED RICE” while she made such a rude face?? So I finally put my order in as rude as she was. Then they put such little portions in ours? For 3 orders it was $45. If you’re gonna charge my that much, at least pit reasonable portions. Don’t get sarku japan from here if you don’t like mean workers and small portions. Smh
I ordered food from here threw Uber eats. Forgot I had the food yesterday(11/23/22) so I decided to enjoy my food today as I’m eating it I taste something hard In my mouth thinking maybe it’s a bone from the chicken. To take it out my mouth! To find out it’s something METAL! I don’t even know what it is! But this place LOST ME AS A CUSTOMER?
Terrible front desk and cook service. Great buy one get one $4.99 deal on chicken teriyaki plates. Decent chicken teriyaki and fried rice. The mixed vegetables include huge pieces of cabbage and sprinkles of carrot. Yay me, I had a small broccoli on one plate. The vegetables taste raw or lightly boiled. The Thai place next to it has much more tasty food at a slightly higher price point.
Supposed to open at 11:00 am. It is 11:15 chef yells out, we are not ready another 30 minutes. Why wait here when there are two other similar restaurants next to them. I recommend Chiang Mai Thai over Sarku Japan.Poor management loss in revenue = closure ?