Subway

723 Boston-Providence Turnpike Store #12, Dedham
(781) 686-1658

Recent Reviews

Lashonda Warner

Horrible horrible horrible service , horrible food ! Stay away from this subway , I ordered a sub and they served raw bacon !! Bacon that was not cooked at all! I’ve tried getting a refund and the employee there was just horrible acted like he didn’t hear me continued cleaning while because he’s closing so it resulted in the authorities being called and went from there. But I will never eat here again and I will be reporting them to the Board of Health

Atmosphere: 1

Food: 1

Service: 1

Joseph Chow

Coupons are accepted at this store. Perfect for waiting the 34E bus.

Atmosphere: 5

Food: 5

Service: 5

Juan-John Somera

I have difficulty to understand using discount coupons and communicating with the server. This is my 7th times same issues. I hope it will change for better service. Thank

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Grilled Chicken

Ryan B.

I have been a loyal customer of Subway since the early 1990s. I have literally eaten a mile of their sandwiches. Today marked the last day that I will set foot inside this franchise. I ordered a footlong meatball sub. There were fewer meatballs than usual and almost no sauce. I always dress the sandwich with lettuce, tomatoes and onions. The employee gave a literal dusting of lettuce, three tomato slices and almost no onions. When I asked for a proper dose of vegetables, he told me no. When I objected, he basically told me to pound sand. This was the most anemic, pathetic sandwich I have ever eaten and they asked for a tip. Unbelievable what is happening in America.

Adam D

horrible customer service, poorly made sandwiches and rude employees. take your money to jersey mikes

Atmosphere: 1

Food: 1

Service: 1

Brianna Dozier

STAY AWAY FROM THIS SUBWAY!!! They made my sandwich wrong and refused to give me a refund or make me a new sandwich and told me I was lying when I told him I have a food allergy and could not eat the wrong sandwiches they gave me. Offered to bring the wrong sandwiches back to the store in exchange or sandwiches made correctly and they say it doesn’t matter because they won’t make new ones. I ordered $45 worth of sandwiches all were made wrong and their solution was to give me one 6in sub or $3 off guacamole. Horrible customer service

Atmosphere: 1

Food: 1

Service: 1

Andrea S.

I went in yesterday and patiently wait to place my order and the same employee making my sandwich is the same individual who rang me up. Now the women knows my sub it's just a Turkey six inch but decided to upcharge me for another sandwich with three meats and extra when that's not clearly what I ordered. The price was higher than usual so I ask for my receipt and notice the charge but I didn't go back to redeem my dollars but I suggest if you are ordering from this location, order online. These people are crooks!

Sharon Man

Will never go to this subway again! I think I was just a subject of racism or was scorned for using a coupon. I wish I could give zero stars. Got a coupon in the mail today and decided to get 2 subs. The guy waiting on me was rude as hell but I bit my tongue and chose to be polite. Waited for a few minutes for him to just take my order as he was peeling cheese. I was the only customer btw. Ordered my food, and then another guy took over after sub was toasted as another customer came in. Then I heard him tell this other worker not to give me too much. (I'm not deaf) Literally got 3 tomatoes while the other woman got 4. I said something. He acted like he didn't hear me so I let it go. Then I asked for pickles and got 3 pickles...yes THREE. Asked for banana peppers and got 3 banana peppers. Meanwhile the other woman asked for pickles and hers got loaded with pickles. So I had to ask 3 more times for extra pickles in order for him to "respond" by actually adding pickles. I chose to be kind today and not be my mouthy self. I thanked them and paid. As I was leaving he said "and don't ever come back again." I did not confront which now I wish I did. Oh I won't go back EVER again. And I've messaged corporate. Worse experience ever!

Atmosphere: 1

Food: 1

Service: 1

M A.R. (Bambi)

Not really a fan of their subs.

Atmosphere: 1

Food: 3

Service: 4

Recommended dishes: Cookies

Michael Curtis

We needed something quick and decent between events. We got neither. Slow service. Cheap and sloppy sandwiches made with as few ingredients as possible and they cost more than other locations too.Terrible choice to stop here.

Atmosphere: 1

Food: 1

Service: 1

Monikay DaSun

The customer service was terrible, the bread was hard and old, and my sub was smushed and flat like it had been squeezed too

Atmosphere: 1

Food: 1

Service: 1

Angel Rivera

I went to this location today i told the guy that i want a footlong rotisserie chicken he asked if i want 7 or 8 i said none he told me that i have to pick one of them i said he can take out the bacon he said no i said he can i did work for subway for more then 10 years bad customer service

Jose Lopez

They charge me $17 for tuna combo meal , straight robbed me , I am reporting suing ,

Atmosphere: 1

Service: 1

Emanuel Mata

Worst experience ever, order a subway and ask for more veggies and the Indian guy told me that only I will have 3 types of veggies, and ask him were is the sign that said that, he just point to the way the sandwich is made; I know that if you order extra meat or guacamole you had to pay extra, but not for more veggies like onions, black olives, tomato or anything else. WWOORRSSTT SSEERRVVIIICCEEEE!!!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

jaelyn Rothwell

i never take time out of my day to write a bad review but this place is literally the worst subway i’ve been to in my life. they’re so rude and they’re stingy with making the sandwiches. i was charged $3 for mozzarella cheese and i asked for the meat to be toasted separately because i did not want my bread toasted and he said they can’t do that. i’ve been doing that every single time i go to subway for months and never had anyone say they can’t. they touched money with the same gloves they made my sandwich with. i paid $15 for a sandwich that costs me $9 every where else. also very very i waited about 20 minutes in line.

Atmosphere: 1

Food: 1

Service: 1

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