Food and drinks were great. We got the scrod and the salmon, sat at the bar. Service was great. Very comfortable atmosphere. We hope to go back for the live music on Friday night.
Atmosphere: 5
Food: 5
Service: 5
Paul F
I always have a great experience when I visit.
Atmosphere: 5
Food: 5
Service: 5
Ilyana Capobianco
The amount of good reviews for this place is frankly, astounding, and I can only assume it's from people who pop in for beers and not shell out thousands of dollars for botched "events"I'll keep this as abridged as possible since I already wrote a very long unanswered email but this business lacks any shred of hospitality, professionalism, or moral character.I assisted my friend in hosting her kids baptism/1st birthday here under the impression we had a private event, based on all the information provided from the coordinator and also paying a "room fee". We have had 2 other events here that we were *fine* but also not amazing. This one though...wow.the morning of, the staff had done absolutely nothing to set up for the party, and when my friend showed up just to do finishing touches, she wound up setting the whole thing up herself for hours, something which the staff gets paid to do, but had no interest in I guess. This was not a private room, it was called a "patio" and was indoors, and also half the bar area. There were 2 other parties booked that day, but there was a room next to us that was empty the entire time our party was there. There was never enough seating, the food came out hours late, plates and utensils were consistently delivered 10 minutes after food items were brought out, there was no dedicated server to this event or really any attention at all. My friend and her husband literally traded a fork back and forth to eat because staff "couldn't find more". We were asked to leave a nice review at the end of this FUBAR which is laughable, and my friend and I joked we would not since we didn't want to lie.However, as someone who also manages a restaurant for many years, I was forced to write this review after the abysmal mishandling of this situation in the following days from management, and worse, ownership. They did not offer any refund or giftcard or frankly, any apology and said this was a "learning experience" for them. They had fired their event coordinator days before and apparently we were just collateral damage, though I can't imagine even if she was there, there magically would have been enough space and silverware for 50 people in a space that clearly maxes at 30. Not only is it flagrantly disrespectful to us as clients, but you should also be ashamed to put your other patrons in a position in which they sit at a bar for dinner and are next to a party for a child??? The lack of common sense still confuses me.The owners clearly do not care about setting up their staff for success, and are here for a money grab whether you have a good time or not.Go book your event literally anywhere else in the area, im shocked this place is still in business.
Atmosphere: 1
Food: 3
Service: 1
Frank Laske
I visit here about 10-12 times a year. A nightcap, catch a game and dinner at the bar, a retirement or farewell get together. Always a good visit. Good food, good staff, good atmosphere and crowd.
Atmosphere: 4
Food: 4
Service: 4
Amy LaBruyere
Great staff and excellent food!!! Hometown restaurant feel with classy decor and high end, quality food. Reasonably priced.
Atmosphere: 5
Food: 5
Service: 5
mike T
Bartenders were fantastic. Great place for a drink and
Atmosphere: 5
Food: 4
Service: 5
Emily brendle
Beautiful location and amazing food!
Atmosphere: 5
Food: 5
Service: 5
Marie Donoghue
Rented a room for a party. It was nicely done from all angles. Atmosphere ,staff and reservation specialist was great. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Carole Lindner
Waterford's graciously hosted a gathering for close, extended family and friends after a sad occasion. The buffet was well-replenished, the Staff courteous and everyone felt "at home" to visit with one another. Grateful.
Nice place for good pub food. Chicken picatta and pork tenderloin was delicious!
Atmosphere: 4
Food: 4
Service: 5
Chris May
We were just passing and decided to give it a try. Overall we were very happy the welcome was warm and the food was great pub food. I would certainly return.
Atmosphere: 3
Food: 4
Service: 4
Luci Lebedew
4 of us had dinner here. I had the special chicken cordon Blu was totally enjoyable served with roasted potatoes summer squash and carrots. Fish and chips not a crumb left on either plate and chicken Caesar wrap!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
Kerlyne Saintus
Our first time visit and we will definitely be back for more, we came for a party and the Steak tips are a MUST.
Atmosphere: 5
Food: 5
Service: 5
Manu Sarna
Decent food. Nothing fancy. Drinks were a disaster. Kids menu had milk that had turned. "Coke" was a knock off cola that was sickly tasting.Nice view of the Charles River. Apologetic and friendly staff.
Awesome
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Corned Beef and Cabbage
Food and drinks were great. We got the scrod and the salmon, sat at the bar. Service was great. Very comfortable atmosphere. We hope to go back for the live music on Friday night.
Atmosphere: 5
Food: 5
Service: 5
I always have a great experience when I visit.
Atmosphere: 5
Food: 5
Service: 5
The amount of good reviews for this place is frankly, astounding, and I can only assume it's from people who pop in for beers and not shell out thousands of dollars for botched "events"I'll keep this as abridged as possible since I already wrote a very long unanswered email but this business lacks any shred of hospitality, professionalism, or moral character.I assisted my friend in hosting her kids baptism/1st birthday here under the impression we had a private event, based on all the information provided from the coordinator and also paying a "room fee". We have had 2 other events here that we were *fine* but also not amazing. This one though...wow.the morning of, the staff had done absolutely nothing to set up for the party, and when my friend showed up just to do finishing touches, she wound up setting the whole thing up herself for hours, something which the staff gets paid to do, but had no interest in I guess. This was not a private room, it was called a "patio" and was indoors, and also half the bar area. There were 2 other parties booked that day, but there was a room next to us that was empty the entire time our party was there. There was never enough seating, the food came out hours late, plates and utensils were consistently delivered 10 minutes after food items were brought out, there was no dedicated server to this event or really any attention at all. My friend and her husband literally traded a fork back and forth to eat because staff "couldn't find more". We were asked to leave a nice review at the end of this FUBAR which is laughable, and my friend and I joked we would not since we didn't want to lie.However, as someone who also manages a restaurant for many years, I was forced to write this review after the abysmal mishandling of this situation in the following days from management, and worse, ownership. They did not offer any refund or giftcard or frankly, any apology and said this was a "learning experience" for them. They had fired their event coordinator days before and apparently we were just collateral damage, though I can't imagine even if she was there, there magically would have been enough space and silverware for 50 people in a space that clearly maxes at 30. Not only is it flagrantly disrespectful to us as clients, but you should also be ashamed to put your other patrons in a position in which they sit at a bar for dinner and are next to a party for a child??? The lack of common sense still confuses me.The owners clearly do not care about setting up their staff for success, and are here for a money grab whether you have a good time or not.Go book your event literally anywhere else in the area, im shocked this place is still in business.
Atmosphere: 1
Food: 3
Service: 1
I visit here about 10-12 times a year. A nightcap, catch a game and dinner at the bar, a retirement or farewell get together. Always a good visit. Good food, good staff, good atmosphere and crowd.
Atmosphere: 4
Food: 4
Service: 4
Great staff and excellent food!!! Hometown restaurant feel with classy decor and high end, quality food. Reasonably priced.
Atmosphere: 5
Food: 5
Service: 5
Bartenders were fantastic. Great place for a drink and
Atmosphere: 5
Food: 4
Service: 5
Beautiful location and amazing food!
Atmosphere: 5
Food: 5
Service: 5
Rented a room for a party. It was nicely done from all angles. Atmosphere ,staff and reservation specialist was great. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Waterford's graciously hosted a gathering for close, extended family and friends after a sad occasion. The buffet was well-replenished, the Staff courteous and everyone felt "at home" to visit with one another. Grateful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice place for good pub food. Chicken picatta and pork tenderloin was delicious!
Atmosphere: 4
Food: 4
Service: 5
We were just passing and decided to give it a try. Overall we were very happy the welcome was warm and the food was great pub food. I would certainly return.
Atmosphere: 3
Food: 4
Service: 4
4 of us had dinner here. I had the special chicken cordon Blu was totally enjoyable served with roasted potatoes summer squash and carrots. Fish and chips not a crumb left on either plate and chicken Caesar wrap!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
Our first time visit and we will definitely be back for more, we came for a party and the Steak tips are a MUST.
Atmosphere: 5
Food: 5
Service: 5
Decent food. Nothing fancy. Drinks were a disaster. Kids menu had milk that had turned. "Coke" was a knock off cola that was sickly tasting.Nice view of the Charles River. Apologetic and friendly staff.
Atmosphere: 4
Food: 3
Service: 4