Really bad service. They talk to you like you owe them something. Wait on hold for long periods of time. Food is good but service is
Atmosphere: 1
Food: 3
Service: 1
oakbluffs road
1 tarter sauce packet. That is all you will get if you ask for tartar sauce with the fish dinner when picking up an online order. They were going to charge me when I asked for more packets. Seriously… this place nickels and dimes you. After display shock that you have to pay for every packet of tartar sauce, nice employee whispered to me saying that I would have to sneak over to the cashier inside the restaurant and for more tartar sauce. When you order online using Uber eats, you can only retrieve your order by standing outside by a sliding window on the side of the restaurant.When I initially I got to the window in the kitchen the staff person just looked at me through the window pointing to something with look of annoyance. Since I had never ordered anything through Uber Eats, I didn’t know the restaurant protocol. With an exasperated look, she opened the sliding window and said I was supposed to show her the picture of my order on the phone before she even opened the window. if that’s the protocol, post the instructions on the window rather than having a look of annoyance. If you’re even remotely scared of being in this neighborhood or robbed then don’t even have your business here.
Atmosphere: 1
Food: 2
Service: 1
Dream Cloud
1.Food smelled good but tasted so bad it should be a crime.2. Winding dinner was 5 wings all of sudden it’s 3 now with a price increase3. Hair was in my Mac4. I wanted a refund the old black lady started fling off on me shut this place down
jaylen sylvestre
Don’t buy your food here place is rat infested?? sat down to eat and seen something run across the wall… for your health don’t eat here
Dasia
I hate to do it but I have to. Ordered a simple meal. Two mash potatoes, a side of green beans, and two gravy. Why did they only send the mash potatoes in my Uber Eats order? I then drove to the location to correct the order and received what I thought was a corrected order. Instead they sent me off with TWO BBQ sauces and the green beans. I think someone in there is trying to sabotage the business from the inside because that makes no sense. Keep in mind this was for my sick grandmother who just got out of the hospital.
KarmaReviews2007
Rude, slow, disorganized staff. Waited for a delivery order at the window for 10 mins with no update as to how much longer it was going to be.The person working the window was left by herself to handle way more than she could.This is the 2nd time I had a bad experience picking up food from this place. Never again.
Service: 1
Adam Massey
Food is amazing but customer service and actual interaction with customers is horrible I’m not going to go on a smear campaign with this review but i your service is just as important as your product -If service would’ve been professional, more courteous , understanding and etc easily a high 4 almost 5 star rating -
Atmosphere: 3
Food: 4
Service: 1
Willy C
Just went to this place and I’ll never go back. We got there and no one greeted us for the first 10 minutes. We then waited over an hour our food. The chicken tasted of horrible smoke and lacked seasoning. The best part of the meal was the lemonade. Lastly, the workers were arguing with each other and it was extremely unprofessional. I can see why this place has a ton of bad reviews. We tried to give it a chance but this place is honestly one of the worst experiences I’ve had. Ended paying 60$ and we threw all the food away.
Atmosphere: 1
Food: 1
Service: 1
LP
Giving a 1 star because most of the workers there have a funky attitude. Picked up a meal tonight, asked what was already made so I didn't have to wait. I still waited 15 to 20 minutes for ribs and sides. I asked a question and got rude responses. I said thank you when leaving and got no you're welcome back. This is why people don't want to deal with our own people because they can be real "ignant".
Kind V.
I had the pleasure to finally check this place out since I was nearby. The place is easy to find, plenty of parking on any side streets. The woman who took my order was nice and very busy. She got my order correct and I received my takeout fast. I ordered the meatloaf dinner and I was amazed by the portions. My side order of mashed potatoes were basic and so was the collard greens. I did get cornbread with my meal and that was also basic as well. I will return again but I will not go out of my way there anytime soon
Wow! I wish that I knew about this place sooner. They're going to be getting lots of my money.I can't wait to order more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Okra, Fried Chicken French Fries and Mac and Cheese, Corn Muffin, Fried Chicken Dinner, Cornbread
Lady Boss
They use to be good I went here other day wanting there ribs omg not the same very much nasty didn't make any sense whoever made those needed to be slapped ?
Ria H
Hit or miss. Mostly Hit.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Baked Macaroni & Cheese
Anthony Lora
This place has HORRIBLE people skills. You pull up to the pickup window and make your presence be known and they don’t even acknowledge you. After waiting patient and confused for 10 minutes you might get lucky if they slide open the window for you. In TOTAL I waited 70 minutes for my 4 item pickup order and was rudely serviced. Given false times and attitude when asking for how much longer, it was always “in 5 more minutes with a side eye”. All this stress and time lost for average and cold food. It was edible but definitely not worth anything more than a 15 minute wait if we are being honest. AVOIDD this place at ALL costs.
Atmosphere: 1
Food: 3
Service: 1
Jocelyn Choate
I do not like to give bad reviews however, I ordered smothered pork chops went to pick them up. They didn’t have them so I decided to get the barbecue ribs the Black Eyed Peas and white rice and “baked macaroni”and cheese. Everything that I had tasted like black pepper, the cheap kind of that, I couldn’t taste any flavors because the black pepper flavor was so overpowering. I’m not sure who’s making the food but I definitely can’t go back there until they change the chef.
Really bad service. They talk to you like you owe them something. Wait on hold for long periods of time. Food is good but service is
Atmosphere: 1
Food: 3
Service: 1
1 tarter sauce packet. That is all you will get if you ask for tartar sauce with the fish dinner when picking up an online order. They were going to charge me when I asked for more packets. Seriously… this place nickels and dimes you. After display shock that you have to pay for every packet of tartar sauce, nice employee whispered to me saying that I would have to sneak over to the cashier inside the restaurant and for more tartar sauce. When you order online using Uber eats, you can only retrieve your order by standing outside by a sliding window on the side of the restaurant.When I initially I got to the window in the kitchen the staff person just looked at me through the window pointing to something with look of annoyance. Since I had never ordered anything through Uber Eats, I didn’t know the restaurant protocol. With an exasperated look, she opened the sliding window and said I was supposed to show her the picture of my order on the phone before she even opened the window. if that’s the protocol, post the instructions on the window rather than having a look of annoyance. If you’re even remotely scared of being in this neighborhood or robbed then don’t even have your business here.
Atmosphere: 1
Food: 2
Service: 1
1.Food smelled good but tasted so bad it should be a crime.2. Winding dinner was 5 wings all of sudden it’s 3 now with a price increase3. Hair was in my Mac4. I wanted a refund the old black lady started fling off on me shut this place down
Don’t buy your food here place is rat infested?? sat down to eat and seen something run across the wall… for your health don’t eat here
I hate to do it but I have to. Ordered a simple meal. Two mash potatoes, a side of green beans, and two gravy. Why did they only send the mash potatoes in my Uber Eats order? I then drove to the location to correct the order and received what I thought was a corrected order. Instead they sent me off with TWO BBQ sauces and the green beans. I think someone in there is trying to sabotage the business from the inside because that makes no sense. Keep in mind this was for my sick grandmother who just got out of the hospital.
Rude, slow, disorganized staff. Waited for a delivery order at the window for 10 mins with no update as to how much longer it was going to be.The person working the window was left by herself to handle way more than she could.This is the 2nd time I had a bad experience picking up food from this place. Never again.
Service: 1
Food is amazing but customer service and actual interaction with customers is horrible I’m not going to go on a smear campaign with this review but i your service is just as important as your product -If service would’ve been professional, more courteous , understanding and etc easily a high 4 almost 5 star rating -
Atmosphere: 3
Food: 4
Service: 1
Just went to this place and I’ll never go back. We got there and no one greeted us for the first 10 minutes. We then waited over an hour our food. The chicken tasted of horrible smoke and lacked seasoning. The best part of the meal was the lemonade. Lastly, the workers were arguing with each other and it was extremely unprofessional. I can see why this place has a ton of bad reviews. We tried to give it a chance but this place is honestly one of the worst experiences I’ve had. Ended paying 60$ and we threw all the food away.
Atmosphere: 1
Food: 1
Service: 1
Giving a 1 star because most of the workers there have a funky attitude. Picked up a meal tonight, asked what was already made so I didn't have to wait. I still waited 15 to 20 minutes for ribs and sides. I asked a question and got rude responses. I said thank you when leaving and got no you're welcome back. This is why people don't want to deal with our own people because they can be real "ignant".
I had the pleasure to finally check this place out since I was nearby. The place is easy to find, plenty of parking on any side streets. The woman who took my order was nice and very busy. She got my order correct and I received my takeout fast. I ordered the meatloaf dinner and I was amazed by the portions. My side order of mashed potatoes were basic and so was the collard greens. I did get cornbread with my meal and that was also basic as well. I will return again but I will not go out of my way there anytime soon
Restaurantji Recommends
Wow! I wish that I knew about this place sooner. They're going to be getting lots of my money.I can't wait to order more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Okra, Fried Chicken French Fries and Mac and Cheese, Corn Muffin, Fried Chicken Dinner, Cornbread
They use to be good I went here other day wanting there ribs omg not the same very much nasty didn't make any sense whoever made those needed to be slapped ?
Hit or miss. Mostly Hit.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Baked Macaroni & Cheese
This place has HORRIBLE people skills. You pull up to the pickup window and make your presence be known and they don’t even acknowledge you. After waiting patient and confused for 10 minutes you might get lucky if they slide open the window for you. In TOTAL I waited 70 minutes for my 4 item pickup order and was rudely serviced. Given false times and attitude when asking for how much longer, it was always “in 5 more minutes with a side eye”. All this stress and time lost for average and cold food. It was edible but definitely not worth anything more than a 15 minute wait if we are being honest. AVOIDD this place at ALL costs.
Atmosphere: 1
Food: 3
Service: 1
I do not like to give bad reviews however, I ordered smothered pork chops went to pick them up. They didn’t have them so I decided to get the barbecue ribs the Black Eyed Peas and white rice and “baked macaroni”and cheese. Everything that I had tasted like black pepper, the cheap kind of that, I couldn’t taste any flavors because the black pepper flavor was so overpowering. I’m not sure who’s making the food but I definitely can’t go back there until they change the chef.
Atmosphere: 2
Food: 2
Service: 3