Horrible service they take their time they talk to each other instead of taking the order and people just wait.. rude attitude
Jared Guevara
I’m not too happy with this location. I walked in and specifically asked beforehand if you guys had cold brew, I specifically asked the woman at the counter, and she said “of course we do” Then, why did you give me dark roast and try to pass it off as cold brew? You don’t know anything about coffee if you think passing off a dark roast coffee would fool somebody into thinking that it’s cold brew. So for the future people who drink coffee can tell the difference between dark roast, regular and cold brew. I know this might be surprising, but they all have a different taste. So next time you lie about what you have in stock, just tell the person the truth so you don’t get a review like this.
Atmosphere: 2
Service: 1
essi
i have lost so much money here ? ordered from here once and went to pick it up– 6pm in the middle of the week. they had already closed. went in the next day about getting my order or money back. nope, can't do that without a manager, you have to come back again. you have to come back 3 times for your 9 dollar order ? i get my refund online, finally, 1 week later. go back, once more (because it just is the closest). this time, i get all the way to work before i realize they've forgotten my sandwich. i'm not even going to get a refund this time, i'm just done.
Atmosphere: 1
Food: 3
Service: 1
Riley N
Refused to prepare my drink will not be returning—absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Tara Ketzler
I love
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Iced Macchiato
Daunte France
Great customer service from nicole for putting drizzle on my
Atmosphere: 5
Food: 5
Service: 5
Lauren
Went to this Dunkin while waiting for my laundry across the street...I got the turkey sausage, egg, & cheese no bread & a diet Pepsi...loved it! & the girl at the counter was VERY nice!
Brittany Martins
Arrived here at 8:43 PM and the woman stated they were closed. She was also very cocky about it. This has happened a handful of times and it’s time for managers to do something about it. If your hours are until 9:00 PM, then you should be serving up until that time.
Atmosphere: 1
Food: 1
Service: 1
William Bernier
Absolute worst Dunkin in Fall River. Second time ordering thru Uber second time order wrong. Forgot 2 times, frozen drinks delivered not frozen due to one hour wait for delivery. Multiple items not available, had to substitute with few options to choose from. Stay away from this place..
Absolute worst Dunkin in Fall River. Second time ordering thru Uber second time order wrong. Forgot 2 times, frozen drinks delivered not frozen due to one hour wait for delivery. Multiple items not available, had to substitute with few options to choose from. Stay away from this place..
Jessica Lopes
Ordered half dozen donuts through the app today and when I got there to pick it up the ladie that was working who’s name is Skyra looked right in my eyes and told me they don’t have it and that she is not gonna give me my money back. I told her I can’t just loose $8 because they don’t have something and she said there is nothing they can do about it . Smh ??♀️ this is robbery
Atmosphere: 1
Food: 1
Service: 1
Kelli
the girls here r so rude … ik a few of there names from them screaming and talking about their personal life & definitely not making coffee… 1 girls name is definitely Alissa” i knew almost everything that was going on in her Life while waiting for my coffee to be made because one lady was taken orders cashing out and making coffees … so unprofessional… doesn’t matter if it’s a Dunkin … wait till customers are gone i have to say that woman there… i think I her name was “Sue” she apologized tome & the other people in Line because she seen how aggravated we wasin Line & how unprofessional !so i haven’t been there in almost 6 months &most likely won’t be going back there
Recommended dishes: Dunkin
Steven A Patrissi
No drive thru long lines!!!!! The person who is at the counter in the am talks to much and can't get a order straight!!!! Five days in row I had to tell her and still screws it up!!!!Kid-friendliness: Kids love the donuts Parking: It's in a seven 11 Wheelchair accessibility: Easy
My coffee is always perfect!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake-Up Wrap - Sausage Egg and Cheese, Muffins
Horrible service they take their time they talk to each other instead of taking the order and people just wait.. rude attitude
I’m not too happy with this location. I walked in and specifically asked beforehand if you guys had cold brew, I specifically asked the woman at the counter, and she said “of course we do” Then, why did you give me dark roast and try to pass it off as cold brew? You don’t know anything about coffee if you think passing off a dark roast coffee would fool somebody into thinking that it’s cold brew. So for the future people who drink coffee can tell the difference between dark roast, regular and cold brew. I know this might be surprising, but they all have a different taste. So next time you lie about what you have in stock, just tell the person the truth so you don’t get a review like this.
Atmosphere: 2
Service: 1
i have lost so much money here ? ordered from here once and went to pick it up– 6pm in the middle of the week. they had already closed. went in the next day about getting my order or money back. nope, can't do that without a manager, you have to come back again. you have to come back 3 times for your 9 dollar order ? i get my refund online, finally, 1 week later. go back, once more (because it just is the closest). this time, i get all the way to work before i realize they've forgotten my sandwich. i'm not even going to get a refund this time, i'm just done.
Atmosphere: 1
Food: 3
Service: 1
Refused to prepare my drink will not be returning—absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
I love
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Iced Macchiato
Great customer service from nicole for putting drizzle on my
Atmosphere: 5
Food: 5
Service: 5
Went to this Dunkin while waiting for my laundry across the street...I got the turkey sausage, egg, & cheese no bread & a diet Pepsi...loved it! & the girl at the counter was VERY nice!
Arrived here at 8:43 PM and the woman stated they were closed. She was also very cocky about it. This has happened a handful of times and it’s time for managers to do something about it. If your hours are until 9:00 PM, then you should be serving up until that time.
Atmosphere: 1
Food: 1
Service: 1
Absolute worst Dunkin in Fall River. Second time ordering thru Uber second time order wrong. Forgot 2 times, frozen drinks delivered not frozen due to one hour wait for delivery. Multiple items not available, had to substitute with few options to choose from. Stay away from this place..
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
No restroom nor Table.
Atmosphere: 1
Food: 3
Service: 3
Absolute worst Dunkin in Fall River. Second time ordering thru Uber second time order wrong. Forgot 2 times, frozen drinks delivered not frozen due to one hour wait for delivery. Multiple items not available, had to substitute with few options to choose from. Stay away from this place..
Ordered half dozen donuts through the app today and when I got there to pick it up the ladie that was working who’s name is Skyra looked right in my eyes and told me they don’t have it and that she is not gonna give me my money back. I told her I can’t just loose $8 because they don’t have something and she said there is nothing they can do about it . Smh ??♀️ this is robbery
Atmosphere: 1
Food: 1
Service: 1
the girls here r so rude … ik a few of there names from them screaming and talking about their personal life & definitely not making coffee… 1 girls name is definitely Alissa” i knew almost everything that was going on in her Life while waiting for my coffee to be made because one lady was taken orders cashing out and making coffees … so unprofessional… doesn’t matter if it’s a Dunkin … wait till customers are gone i have to say that woman there… i think I her name was “Sue” she apologized tome & the other people in Line because she seen how aggravated we wasin Line & how unprofessional !so i haven’t been there in almost 6 months &most likely won’t be going back there
Recommended dishes: Dunkin
No drive thru long lines!!!!! The person who is at the counter in the am talks to much and can't get a order straight!!!! Five days in row I had to tell her and still screws it up!!!!Kid-friendliness: Kids love the donuts Parking: It's in a seven 11 Wheelchair accessibility: Easy