Friendly's

54-56 Main St, Florence
(413) 584-1772

Recent Reviews

Kyla Santoni

While waiting for food, a mouse ran through the dining room, under our table, and into the kitchen. We left without eating.

Yeabuddy903

Burger was delicious definitely hit the spot. Would post a picture of it but I ate it too

Atmosphere: 5

Food: 5

Service: 5

Cynthia Henderson

Not as slow as in the past, but we only got ice cream this time.Kid-friendliness: Very kind friendly.

Atmosphere: 4

Food: 5

Service: 4

Melissa Vasquez

Recently, I ordered Friendly's for delivery.I was really happy with the quality of the food. The ice cream options are really good, and happily they don't melt in transit.Pricing was commensurate to food quality and portion sizing.All in all, it's a very nice local dining option for eating in or delivery.

Food: 5

Service: 5

Recommended dishes: Mini Mozzarella Sticks, Reese's Peanut Butter Cup Sundae, Ice Cream Sundaes, Reese's Pieces Sundae, Sandwich, Friend-Z

Cait P

Cream was absolutely delicious, however, I am incredibly parched and our server is yet to return. My daughters milkshake was mad watery is the only cream issue we had tonight :). As well, there are no salt and pepper shakers at our table. Thankfully, I’m used to lacking flavor because my husbands cooking is horrible (Lol!). I have to eat my friendly frank without salt and pepper tonight I guess. But that ok! I drove all the way from South dakota to hunt then experience this friendlys and after a long day of hunting, I am disappointed. After spending all day on the hunt in the woods in the hopes to provide food for my family, I just wanted a solid cream experience. Cream had solid flavor but the service put a bad taste in my mouth. I was just trying to celebrate gypsy roses release from prison after my hunt with a friendly frank and some cream. All I can really say is that I hope they’d give gypsy better customer service. #gypsyisfree #creamwasyummy #servicewasbad #hunting

Atmosphere: 1

Food: 5

Service: 1

Brandon Williams

Had a early dinner and it was sooo good, forgot how good the food is

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mini Mozzarella Sticks, Sandwich

Robinson A.

Poor management, "venessa" was on the phone the whole time and doesn't seem to have regards to the diners in the restaurant. Out of stuff constantly, and the food/icecream is not consistent. Years ago the place used to be a nice place for the family to go to, but with an understaffed shitshow if you will, wait times upwards of 30 minutes for a sandwich, is very frustrating. I could see waitresses sitting on their phone in the staff "hallway" while I am sitting there waiting to receive overcooked food. On top of all that, the environment of the restaurant is lacking and outdated. There is no Gluten-Free or Vegan options besides a salad that you can get anywhere. overall 0 out of 10.

Patrick Macdonald

I’ve been here and ordered from here many times over the years. The food is up to par with any other friendlys location.This location is entirely staffed by seemingly like 6 people, they all are quite young and work so diligently, it’s quite impressive.You should be tipping these lovely workers generously. The staff aren’t paid much and you should take pride in helping to care for hard working kids.They clearly are doing the best the can keeping this friendlys alive which, as a new englander, I see as preserving history.Go to friendly’s while they’re still around! Someday they won’t.Parking: It’s generous and freeKid-friendliness: Seemingly after school children dine here without adults which is cute but I hope their parents remind them to tip ( I know I was bad at that as a kid)Wheelchair accessibility: There is a ramp. It does go up to a 90 degree turn tho. There’s also an outdoor window for pickups and orders which could be beneficial for someone with limited mobility.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mini Mozzarella Sticks, Jim Dandy, Sandwich, Crispy Chicken Salad, Salads, Strawberry Sauce, Hamburger

Megan Macrae

Looks like a 50s sock hop restaurant. I'm at Cooley Dickinson and wanted a good salad. It was delicious. Hit every spot. EASE of parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Salad, Salads, Beef Burger

Jimmy Benedetto

Let's just start from the beginning. Pulling up, this little Friendly's is in a charming little neighborhood in a cute little building. Plenty of parking and easy to find the entrance.Our server, Eliza, greeted the 8 of us at the door. While she was getting the menus another employee (possibly the manager) got our table ready.Eliza was super friendly. The clam strips were great.BEST COLESLAW EVER! ORDER A SIDE OF THAT WITH ANYTHING YOU GET TO GET THAT AUTHENTIC FRIENDLY'S FLAVOR.Friendly's is a classic, and I hope they have many years ahead of them.

Atmosphere: 4

Food: 5

Service: 5

Jade Mitchell

Always love a trip to Friendly’s! Great staff and best ice cream for

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reese

Yvonne M.

Just got cones this time. A little pricey for 1 scoop cones. Two cones to be exact. Over $10. I was regretting not just buying the ice cream and making the cone at home.

Atmosphere: 5

Food: 5

Service: 5

clay b

Our server was so sweet! Our food came out at a good time, and the service was great :)Vegetarian options: available options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mint Cookie Crunch, Bacon Cheeseburger, Reese

Bryan Labus

Great quick place for ice cream or food before a show in look park. No alcohol, but good quick service.

Atmosphere: 3

Food: 4

Service: 5

Oliver Gampe

I really liked this location. Food was good and the service very friendly.

Atmosphere: 3

Food: 5

Service: 5

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