Workers were very nice. Bathroom was clean. My iced mocha latte was perfect. Prices are too much at all DD.
Atmosphere: 3
Food: 3
Service: 5
Ryan Lavorgna
Have tried to go here 3 times in the last 2 months to get a donut. Not a dozen, not 5, 1 donut and they are completely out of donuts.11am on a saturday - don’t even bother.Kid-friendliness: No donuts = angry and disappointed kids.
Atmosphere: 1
Food: 1
Service: 1
Francisco Delgado
Very good pleasant ambience
Ben Altieri
i love all the DD shops in franklin, been going to each for years.
Pam Meda
I stopped there with my grandkids and went through the drive thru. I knew it would be busy, but to be sitting at the window waiting for two donuts, an orange juice and a chocolate milk for 5 minutes was ridiculous. And then to see the lady at the window getting other peoples orders for donuts and that that was behind us just made me angry. And then when I saw the price and said wow, nine bucks for two donuts and orange juice, and a chocolate milk and she said yeah that’s the price I don’t make them in a rude manner just really got me upset. I will not go back there again. The service was lousy and the attitude was very rude.
Atmosphere: 1
Food: 4
Service: 1
Nan L.
This is one of worst DD location. The lady on Wednesday 11/8 afternoon at drive through (with pirate like black thing on eyes) - with the attotude you have, you should not be working retail. Gave me half of my order only and dodn't have courtesy to even inform me that the itmes that I prepaid for are NOT available. Only when I took reverse and asked about it then she told that oh we don't have if. And that too saying oh what do you need now.. i mean cmon, i understand items can go sell of just have a decency to tell me about it. Will drive further to other locations instead if dealing with this location's ill atttitude.
Christine Studley (Chris)
This is the 3rd time they screwed up a very simple drive thru order. Lg iced coffee butterpecan 6 creams. Got to office...no butterpecan and not enough cream even though i did ask for extra creamers which i got.I never had this issue until recently.
Service: 5
Yamilet Garcia
Very bussy spot. But the staff is great. They are very fast and kind.
Atmosphere: 5
Food: 5
Service: 5
Michael Lord
Pretty good spot, kinda tight parking, one way in and out. If you're not in a hurry the takeout is good, once in the line you are unable to leave the line if you change your mind, it's very tight ?Parking: It's the drive thru that's tricky..
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese, Munchkins Donut Hole Treats, Egg and Cheese, Grilled Cheese, Donuts, Sweet Black Pepper Breakfast Sandwich, Bagels, Plain Stuffed Bagel Minis
Awesome Starts Here
Let me starts off saying the Donuts are SO GOOD!!! Really nice place and also the take out (for at least the donuts) is real quick and i’m out of the place in almost 5 minutes! Great job Dunkin! :)Parking: I think there's like 20 spots in the parking lot but it might be less. There is a drive thru option also.Wheelchair accessibility: There are a few parking spots for people who need it
All good things must come to an end. After today, I'll never go back to this one. We waited for 10 minutes for our sandwiches. Three girls came in after us and got their food quickly. The woman making them claims she made our sandwiches already, she said someone must have taken them and snaps "Its not my fault!" We waited and watched as we were in a hurry. They were not on the counter. Our sandwiches were not made the first time. Nobody took them. She finally made them and threw the bag on the counter. All set with this place.
Service: 1
Julie B.
The staff is miserable I was not greeted and not one employee looked happy As a customer spending money and supporting this business common courtesy and customer service should be a priority.
Krystle James
This place sucks every single time!!!
Lex Weinberger
The staff was so insanely nice, and ofc the food was quick and good
Samantha Moore
Every time I place an order for walk in, the doors are always locked…with no signs either. So have to wait 15 minutes in the drive thru.
Workers were very nice. Bathroom was clean. My iced mocha latte was perfect. Prices are too much at all DD.
Atmosphere: 3
Food: 3
Service: 5
Have tried to go here 3 times in the last 2 months to get a donut. Not a dozen, not 5, 1 donut and they are completely out of donuts.11am on a saturday - don’t even bother.Kid-friendliness: No donuts = angry and disappointed kids.
Atmosphere: 1
Food: 1
Service: 1
Very good pleasant ambience
i love all the DD shops in franklin, been going to each for years.
I stopped there with my grandkids and went through the drive thru. I knew it would be busy, but to be sitting at the window waiting for two donuts, an orange juice and a chocolate milk for 5 minutes was ridiculous. And then to see the lady at the window getting other peoples orders for donuts and that that was behind us just made me angry. And then when I saw the price and said wow, nine bucks for two donuts and orange juice, and a chocolate milk and she said yeah that’s the price I don’t make them in a rude manner just really got me upset. I will not go back there again. The service was lousy and the attitude was very rude.
Atmosphere: 1
Food: 4
Service: 1
This is one of worst DD location. The lady on Wednesday 11/8 afternoon at drive through (with pirate like black thing on eyes) - with the attotude you have, you should not be working retail. Gave me half of my order only and dodn't have courtesy to even inform me that the itmes that I prepaid for are NOT available. Only when I took reverse and asked about it then she told that oh we don't have if. And that too saying oh what do you need now.. i mean cmon, i understand items can go sell of just have a decency to tell me about it. Will drive further to other locations instead if dealing with this location's ill atttitude.
This is the 3rd time they screwed up a very simple drive thru order. Lg iced coffee butterpecan 6 creams. Got to office...no butterpecan and not enough cream even though i did ask for extra creamers which i got.I never had this issue until recently.
Service: 5
Very bussy spot. But the staff is great. They are very fast and kind.
Atmosphere: 5
Food: 5
Service: 5
Pretty good spot, kinda tight parking, one way in and out. If you're not in a hurry the takeout is good, once in the line you are unable to leave the line if you change your mind, it's very tight ?Parking: It's the drive thru that's tricky..
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese, Munchkins Donut Hole Treats, Egg and Cheese, Grilled Cheese, Donuts, Sweet Black Pepper Breakfast Sandwich, Bagels, Plain Stuffed Bagel Minis
Let me starts off saying the Donuts are SO GOOD!!! Really nice place and also the take out (for at least the donuts) is real quick and i’m out of the place in almost 5 minutes! Great job Dunkin! :)Parking: I think there's like 20 spots in the parking lot but it might be less. There is a drive thru option also.Wheelchair accessibility: There are a few parking spots for people who need it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Donuts
Restaurantji Recommends
All good things must come to an end. After today, I'll never go back to this one. We waited for 10 minutes for our sandwiches. Three girls came in after us and got their food quickly. The woman making them claims she made our sandwiches already, she said someone must have taken them and snaps "Its not my fault!" We waited and watched as we were in a hurry. They were not on the counter. Our sandwiches were not made the first time. Nobody took them. She finally made them and threw the bag on the counter. All set with this place.
Service: 1
The staff is miserable I was not greeted and not one employee looked happy As a customer spending money and supporting this business common courtesy and customer service should be a priority.
This place sucks every single time!!!
The staff was so insanely nice, and ofc the food was quick and good
Every time I place an order for walk in, the doors are always locked…with no signs either. So have to wait 15 minutes in the drive thru.