Carlson Orchards, Inc

115 Oak Hill Rd, Harvard
(978) 456-3916

Recent Reviews

L B

I want to honestly tell people about our experience at Carlson Orchard.I hope people take the bad reviews seriously before deciding to go to Carlson Orchards. I know many families with children go there. They would not be happy if this happened to their family and I know would feel the same way most likely.I was in the shop with my children. We were buying cider donuts and looking at apples to purchase. We were opening the fridge door to get the apples. I was grabbing a bag and I told my daughter to grab another one. The lady behind the register yelled out "don't open the fridge if you are not purchasing anything, shut the fridge to my daughter." My daughter did not even have the fridge open for more than a few seconds. I was so confused by this. How do we buy apples if the fridge is not open. And how would she randomly assume we were not buying anything. We were going to purchased it all. It was all very uncalled for and out of the blue. I told her she was not being very friendly and she needs to work on her customer service. She didnt seem to care and responded with "okay". I asked her name. It was Katie and then she told me she was the owner. Shocking behavior for an owner! My daughter was clearly upset as was I. We will not be returning. Do as you wish, but I know I would not want to support a business who has an owner who treats families, kids none the less like this. If she didn't seem to care after being called out regarding her behavior towards us, I doubt she will have a different perspective to another family. I have never in my life written a bad review. I get people have bad days, but this was uncalled for behavior from an owner of an establishment. Complety uncalled for and out of the blue. The rest of the staff we did encounter were pleasant. I would have returned if it was not for this owners behavior. She really upset my daughter and made her feel like she was doing something wrong. She upset me as well for how she treated us. So sad one person can ruin the whole experience by being so unkind. We will not be returning to Carlson Orchards or buy any of their products again. I also sent an email to Carlson Orchards with no response. This goes to show they don't care to even apologize or acknowledge the behavior.

Yamileth Lopez

Hello, I could find a job, I really like the field.

Dillon Henry

Loved picking apples on this beautiful property. After picking we made our way on over to the Cider Barn and I ordered a flight of ciders. The oak hill was my fav! Reminds me of Stonewell in Ireland

Eva Schicker

Such a beautiful orchard and farm stand and eatery all in one. We came on Thanksgiving Saturday for lunch and were treated to a lovely surprise visit by Santa Claus. We had the chili which, the hot apple cider and the chicken fingers, all of which were absolutely delicious. The farm stand offered many different bags of apples, ciders, cheeses, milk, butter, and other seasonal treat. We will definitely return many times. It is a lovely place to visit with children.

Louise Hinckley

I love Carlson's. Great apples, friendly staff and so much good stuff! Their cider and hard cider are both delicious! And it's a beautiful place to spend a few hours.

Tom T.

Donuts are even softer than the quality of drinks. Apple cider Ds should be priority #1 and they are not even close to acceptable. My good friend trader Joe even whips up a better A.C.D.

Erika Carlson Gabrione

The cider barn is so fun and the drinks and food are delicious! Bailey, our server, was so sweet and attentive, a great person and so fun to chat with! I highly recommend stopping in for a cider and the big apple pizza!

Kim

The apples and cider are amazing and the people are very kind. The man running the tractor saw my older mother limping and stopped the truck for her. Then when we reached the end he had a guy take us to the picking in a tractor. Super kind and my mom was thrilled.

Meaghan L'Heureux

Very crowded - we were turned away and told to come back 30 minutes later. When we returned, we were turned away again. So, we went to Doe Orchards instead and had a great time - delicious apples and much more variety than Carlson appeared to have. Later we went back to Carlson to try to meet up with a friend who had gotten in; however, the lines were insane. Not sure why it’s so crowded but certainly not worth the wait. At least we know now to never go back!

Erica B

Love this place. I came here as a kid and I'm still coming here as an adult. Always has great apples and a bunch of different varieties! The best apple cider donuts and apple crisp!!

Jim

I really like this orchard a lot. the people working there are super friendly and provide great service. The only drawback is the long line to get a seat for lunch. Of course that restaurant is popular

Maria Rodriguez

Great ciders but bad customer service. Really unfriendly staff, the only friendly, caring and efficient staff were the great parking attendants. The staff at the store was specially bad service, lazy, and complacent. I understand fall is a busy time and you have many customers but if you are not careful you are going to drive those who go out of their way to come visit away.

B W

Gorgeous family-owned farm. Pick your own apples, a farmstand with prepared foods, and a cidery with ample outdoor seating. Went on Monday afternoon and it was so peaceful.

Laura T

The best apple cider donuts I’ve had. The staff make them every 15-20min or so, they are soft and buttery with the right amount of sugar.

bobbi bolster

Went on a Sunday and lines were long but manageable. Lots of different apples but couldn’t find any Granny Smith, but that was fine plenty of Macintosh. In the barn service was quick and the cider flights were fun. I recommend the pulled pork Mac and cheese!

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