“Drive through was very slow yet I did not have to wait in line. While waiting at drive through window, I noticed 2 bins of bacon sitting out of the cooler. I also noticed it did not seem very systematic inside.The person taking my order and handing it to me were very pleasant, and my order was correct.“
“Came here on Easter & Leslie & Gerald were working. They were awesome !! So fast and friendly too . I've come in many times before @ night . And the shop was kinda chaotic & messy . One of the employees usually working when this is going on is Zach .Hope these two guys stay !! My coffee was made perfect ? thanks again .“
“This location is nearby senior housing so there are a lot of old guys who hang out here and complain about the weather, politics, and how young people have no respect. It's awesome. And they just remodeled with New Generation styling, complete with coffee on tap and cool lounge chairs!“
“Personally I don't like Dunkin' but my wife loves their coffee. Be aware that if you do order something through the app and they don't have it they will not refund you the money at this location (not sure about other locations)“
“I do apologize on my behalf if I came out rude and made coffee wrong, we have been short staffed. Please be patient with us. Thank you everyone for your service. If any of us made your order wrong or did anything wrong please let us know. We will do our best to fix your order.“
“This Dunkin' Donuts has improved dramatically since Jonathan and his team took it over several months ago.It is always clean and orderly, the food is fresh, and Jonathan and his staff deliver excellent service....always prompt and polite.It's the only Dunkin' Donuts that has croissants that are baked correctly; other locations overcook them terribly.I highly recommend this Dunkin' location. Try it and you will be a steady customer.“
“Had a good experience with the establishment while being homeless and having to sit somewhere for long extended periods of time while taking advantage of the WiFi/charging outlets allowed to be used by patrons. It has gone through a overall good redesign from original look of coffee and breakfast place it's been for decades.“
“This is the best Dunkin’ Donuts in Haverhill!!!! The staff is unbelievable! Do not go to Winter Street…………… The bad comments are probably for Winter St.. Charlene the manager lol….. I am going to mention some names. First is Wandi, Michaela, Jessica, Manal, Rey, Nerman and Amber. I am forgetting people but I will update with names of all the excellent staff. There was a really nice girl always at the drive-through window and she rings me up. I forget her name.. Thank you guys.“