East Baking Co

104 Whiting Farms Rd, Holyoke
(413) 536-2300

Recent Reviews

One Logistics Network

East Baking Company does not pay their freight invoices. We are currently owed $35,658.15 in unpaid freight invoices dating back to March of 2023. Company owner Dan Serra will not return phone calls. We strongly urge individuals & companies to not patronize or do business with this company.

Kevin Hill

Love their potato and brioche buns. Butter’s up with some chocolate

G Gardin

I've been with East Baking since August 2022 and I can honestly say that this is the best company I've ever worked for. They teach and train you and are always great with answering questions. The best part is you are appreciated for your hard work. I've also had the pleasure of working directly with Dan (the owner) who is always willing to help you with any questions you have. How many people can say that? ?

Dylan Vautrin

I’ve been a key employee at East Baking Company for just under 6 months. In that time, I’ve been trained, supported, coached and praised for things that I was being ‘disciplined’ on at my old job.I’ve never had a job where I’ve looked forward to work and seeing what each day has in store in my career; yet that’s what I find myself thinking day-in and day-out.This company has by-far exceeded my expectations and standards of how I should be treated and cherished at a company. I’ve seen my colleagues do amazing work and personally witnessed everyone going above and beyond to get the job done.If you’re looking for a job with a company in which you are appreciated, valued and where you truly feel “like a team” - look no further than East Baking Company.Dylan Vautrin(Happy) Logistics Coordinator since 12/22.

Ashley-Rose Saccamando

I'm only three weeks into my employment with East Baking Company but I can say that it's been nothing but wonders! They've given me excellent training and the staff are always open to answering questions. There is always something to do in the office, making your day fly by. The work environment is very friendly with lots of teamwork. Overall, a great experience thus far.

Joe Rodriguez

Love working here, a great company that’s employee driven. Here is our Italian Twist Bread.

Maria Rodney

Potato ? hamburger ? rolls ❤️❤️

Ashlyn Zimmerman

If I could rate this “business” zero stars I would.I would just like to share my disappointing experience of working for Dan Serra.He came to Burlington, IA over a year ago with big plans for a new bread plant in downtown Burlington.Once he was ready for samples, he began hiring staff (a very good staff, at that) and very shortly after brought in some “help” from the east coast.On HIS team of people, it was decided it would be a good idea to bring a puppy into the plant. Where that puppy proceeded to run around through the offices, urinate on product, and chew on people’s shoes as they walked through. Now can this please be explained to me how that is sanitary in any way? Or can it please be explained to me how it is okay to use the same vacuum hose we use on the filthy floors on our dough and sponge mixers while we clean them? Disgusting.My next problem was having to walk through the offices and hear Dan screaming and cussing at his management team, via phone call.He has even gone as far as calling his employees “morons” which I witnessed myself. Very demeaning.The last straw for me is when Dan came to the plant the first day of production, around 2 weeks ago. (Dan wasn’t there frequently, because he “hates” Iowa.)Dan then proceeds to come in and tornado through the plant. Once Dan began grabbing my shoulders and maneuvering me around to do jobs I was not trained on, I went to another team of management and made them aware I was going home because I was not going to put up with being treated the way I was.Dan and his team from MA has promised countless things to his employees that he hasn’t followed through on. (Ex. Holiday pay, PTO time, Etc.) I had not even had access to my pay stubs the whole time I was employed here.Dan couldn’t care less about his employees, he will fire you the second he deems you as “worthless” and is done using you.I am very grateful I was one who was able to leave the company on my own terms, without being fired. I can’t say the same for many others who have been fired and essentially have had their lives ruined by Dan Serra.From what I have gathered in the few times I have personally associated with this man, is that he is a liar and a fraud.This is not coming from a disgruntled employee, this is coming from a 22 year old woman who took a risk to work for Dan Serra and later realized that was a detrimental mistake. Mentally and financially.I hope one day soon that everyone sees Dan Serra for the man he really is. He very clearly cares about money, not people.Thanks for reading.

Amy Barret

We work at the Iowa plant. We have yet to see disgruntled former employees who are terminated because they are unable to perform their duties from having a single positive thing to say. There’s always 2 sides to every story.

Colt Ramerez

Great bread and buns!!! ?

Frederica Lopes

Very good place. People come first here. I like a lot.

Lynn McCoy

My husband works for Dan. He loves it. They really appreciate their employees.

Tony A

Been a customer for 8 years with my company and these folks. No issues. Sarah is amazing!!!

Mira Rodriguez

Me justa trabahar aqui. Sarah es buena!!!

Kristijan Trajkoski

They hold my truck for 2 days because they was not having enough man power to unload the freight they order. I spoke with Dan the boss of this company and he is not helpful at all. I will never come back at this place!And yes i was being told by TQL that this place is FCFS not by appt.

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