Max Orient

50 Holyoke St, Holyoke
(413) 533-4915

Recent Reviews

Jan

3 Hispanics, 2 females 1 male in the kitchen today 3/19/24 at around 7pm tried scamming me by overcharging me. In my face spoke in Spanish " over charge this gringo" little did they know this "gringo" is Puerto Rican born and raised..I straightened them out, they were embarrassed but that can't make up for the terrible service. To put the cherry on top, they let one of their friends come up to the counter, order a combo and drink and didn't charge him at all. All while trying to scam me. Disgusting

Atmosphere: 1

Food: 2

Service: 1

Sanu Roka

This restaurant food are so dirty I order 2 combo order while eating with my family beef lo mein and my daughter found the hair in this plate ?? and we left that palace once we got home we all got sick never recommend this place for anyone.

Atmosphere: 1

Food: 1

Service: 1

Matt Rybak

This place only serves good chicken like general tso or burbon/ grilled chicken and deacent lo mein/ rice... good but pricey. Also, I believe most employees are Puerto Rican not Mexican hence the good chicken.

Atmosphere: 3

Food: 4

Service: 4

Natalie O

This place has very rude employees, they are horrible with customer service. The food looked as if it had been sitting there all day, and it is currently 4 pm. It smelled like old grease and feet, it honestly made my appetite go away. There was gunk in between each tray, using the same tongs for every portion of food, leading to this place being unsanitary. The employees hair was down, so i assume there is hair in the food as well. Airpods in ears, which is unprofessional, not paying attention to customers when most needed to. Refused to make fresh food. No gloves. The glass where all the food is behind had fingerprints all over the inside, food in the crevices of the window and the food holders.

Atmosphere: 1

Food: 1

Service: 1

Patrick Senda

Very basic and VERY

Atmosphere: 2

Food: 2

Service: 2

Brooklyn

Worst Chinese food ever. How do u have Mexicans working at a Chinese restaurant. $40 worth of nothing. The rice was sticky super gross, the noodles tasted like Lipton soup, the ribs were dry and the chicken fingers were old. NEVER EAT THERE. They're food is reheated, nothing is fresh. LOOKS ARE DECEIVING!! BUYERS BEWARE.

Atmosphere: 1

Food: 1

Service: 1

Tyler Racine

This used to be one of the better places..Today, a 1 combo ( 1 meat and rice or noodles) + a drink was about $17.00.The rice was incredibly underwhelming, with about 15% of it white. There was no egg, a few shards of onion and scattered peas/carrots.The chicken was too tough to eat. Unless perhaps you sharpen your teeth. However, the seasoning and sauce were delicious. Maybe just bad day or bad time.Overall, portions are generous. Although the value of that is lost in poor quality control of the food.This visit took place on a weekend, 1215pm.

Minu Brito

I wish I could give them a 0. By far the worse food I have ever eaten. I ordered spareribs with lomein. Both were terribly bitter. I wouldn't have minded how expensive it was, had it tasted halfway decent. I had to throw it out and buy something else. So disgusting!

Doctor Benway

The best bourbon chicken I can find in this area. Yummy and delicious. I usually just get a large container of the bourbon chicken and take it home to eat. I skip the rice but the most common way to eat it is served over a bed of rice. I've been coming here for years. The lady who is always working in the day time shifts is very friendly, sweet and professional. They have many items to choose from. I've also tried their sesame chicken and it was good but I come for the bourbon chicken.

Shanna Sharples

Got there in time for fresh generals chicken,, the food was excellent and flavorful. The girls behind the counter were so upbeat, nice and friendly... Will definitely buy from again

Trudy Kolbenschlag

Food was terrible. Lo main was very salty, orange chicken was dripping in sauce, sweet and sour chicken was over cooked of old and sauce was too thick go dip in. Lastly fried rice had no flavor

Stephanie Attoumo

The best Chinese food in the mall. Huge portions. Friendly staff. I realize prices of food has gone up but I was super surprised today when I ran to the food court for take out. 4 chicken wings for $12.99?!! Ummm, no! That's ridiculous. Skip that. The meal combos are a good option and like I said, good sized portions. They have lots of soup options as well. Water, soda, juice and Snapple drinks available.

Brett S

Biggest waste of $17. I could’ve bought the same ingredients and cooked it myself for $3. Bad stomach ache soon afterwards too!

P.J. Smythe

When I found an actual bug in my noodles, I was ready to brush it off and consider it an accident. When I discovered that my vegetables and noodles had AT LEAST 10-15 small insects in them, I was absolutely horrified. They wouldn't even give me a full refund for the bug-infested okayish food, and did not seem concerned or apologetic. Seeing all these reviews about food poisoning, I'm not surprised. DO NOT EAT HERE.

Edwin Kalil Fuentes

Food literally gave me food poisoning. I was throwing up for 10 hours. Never eating here ever again

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