Dippin used to be great, service, food, value, etc. Now, I can't even get a coffee made the right way and I consistently am missing food that I've ordered AND paid for. When I go in to ask for the missing food they still don't get it right so rather than asking AGAIN I just leave.I'm not sure what happened to this location but it's been truly terrible, disappointing, and a waste of money /time over the last few months.Gourmet donuts down the street does a way better job at making coffee and making sure you leave with everything you've paid for!
Jack Dunamis
Still coffee, lady behind the register was a little rude, tho I probably did interrupt a manager call from the sound of it, however, though it wasn't fresh, the Boston Crème donut was actually worth it
Mike belseth
Food is good unfortunately when I went the girl had forgot to put egg on my steak egg and cheese croissant
Google user
Food is good unfortunately when I went the girl had forgot to put egg on my steak egg and cheese croissant
Arielle Johnson
Went here for the first time today, Stephanie was amazing and so nice, give her a raise please!! Good coffee and great service! 5/5
Brandon Ripley
I got charged $8.10 for an extra large idea coffee today. Avoid them at all costs! I asked for a Samoa coffee and on the receipt there were charges for "Oreo" and "Powder" which brought up the price $1.80. So why the hell is a regular extra large iced coffee $6.30? I can go literally anywhere else and NEVER GET THE PRICE ABOVE $5!
This is an update an hour later: I open up my coffee to start eating the ice because I like doing that, and I find more than just ice in the coffee. I find a spoon!! There was literally a spoon in my coffee. Whoever was working the Main Street location in Leominster around 10:30 am today needs some real training!!
Ross Allen
Won’t be back. Poor woman at the counter had been left alone by her manager so the issue was not her fault; she was left by herself in the shop and overloaded with a flood of orders. Nevertheless, I had to wait a long time, the selection of donuts was less than advertised and what they had looked stale at 8am. After all this, ended up getting charged for and delivered the wrong order. Really disappointed.
ROBIN BRYANT-GRAINGER
First off I asked for a hot chocolate it was made perfect ask for glazed Donuts a little bit stale but the reason why I gave it a one it is while I was ordering my food at the counter with open display cases of food a German Shepherd came from the kitchen jumped his front paws on the counter totally shocked me! Meanwhile the woman is having a conversation with an elderly man that was risque to say the least and I think it's a law that an animal running around loose behind the counter and in the kitchen! what's a dog doing in a restaurant kitchen or behind the counter it's definitely wasn't a service dog and I'm really sure it was a violation of so many Board of Health rules I'll never go back! Eat at your own risk!
Rachel Campbell
We are not from the area, northern Indiana, just stopped on our way out of town. Honestly would have rather gone to Dunkin, sorry. This place was real similar. We saw 4 star rating and decided that it must be better then Dunkin. We bought “honey glazed” donuts(2.5 star), blueberry cake(4 stars), pistachio muffin, strawberry danish. Also, purchased coffee(VERY HOT- watch out). My husband likes it that way. Not me. Good customer service!
Fred Daley
Beware! Payed with my card, and the older woman at drive threw added a tip without my permission. Don't trust this place.
Great customer service. The woman was polite, helpful and a please to talk to. The donuts were delicious and I'd go there again. Thank you.
Yogi
Asked 3 days in a row for a particular item and they couldn't complete the order once without doing it wrong. I've given up and wont return. If you cant toast a bagel properly you should find a new career.
Felicia Tourigny
Went here just to get a bagel with cream cheese. Usually I go to Dunkin’s but figured I’d give them a try. My bagel was so hard I couldn’t even bite through it. I had to throw it away. Very disappointed. Will not be coming back. The woman at the register was very pleasant though, the only reason I would even give 2 stars.
Dre Rena
I just recently found out from an employee that they SAVE the day before donuts/donut holes/ muffins ALL pastries (they don’t sell) and sell them the next day if they aren’t “hard enough to sell”. I asked if it was like that with all locations and they are… the boss is nice! But fake nice! She lied to me straight to my face when I asked if they are fresh every day! I’m so disappointed it was my go to spot , but if it’s that way with donuts I couldn’t imagine how they manage the food station ? getting sick thinking about it
Brian Bigda
Stopped here mid afternoon on NYE for a pick-me up during a mini-roadtrip. The staff were incredibly friendly and fun. Donuts were excellent, coffee was decent (but I tend to prefer dark roasts). Highly recommend, and will revisit next time I am driving through.
Dippin used to be great, service, food, value, etc. Now, I can't even get a coffee made the right way and I consistently am missing food that I've ordered AND paid for. When I go in to ask for the missing food they still don't get it right so rather than asking AGAIN I just leave.I'm not sure what happened to this location but it's been truly terrible, disappointing, and a waste of money /time over the last few months.Gourmet donuts down the street does a way better job at making coffee and making sure you leave with everything you've paid for!
Still coffee, lady behind the register was a little rude, tho I probably did interrupt a manager call from the sound of it, however, though it wasn't fresh, the Boston Crème donut was actually worth it
Food is good unfortunately when I went the girl had forgot to put egg on my steak egg and cheese croissant
Food is good unfortunately when I went the girl had forgot to put egg on my steak egg and cheese croissant
Went here for the first time today, Stephanie was amazing and so nice, give her a raise please!! Good coffee and great service! 5/5
I got charged $8.10 for an extra large idea coffee today. Avoid them at all costs! I asked for a Samoa coffee and on the receipt there were charges for "Oreo" and "Powder" which brought up the price $1.80. So why the hell is a regular extra large iced coffee $6.30? I can go literally anywhere else and NEVER GET THE PRICE ABOVE $5! This is an update an hour later: I open up my coffee to start eating the ice because I like doing that, and I find more than just ice in the coffee. I find a spoon!! There was literally a spoon in my coffee. Whoever was working the Main Street location in Leominster around 10:30 am today needs some real training!!
Won’t be back. Poor woman at the counter had been left alone by her manager so the issue was not her fault; she was left by herself in the shop and overloaded with a flood of orders. Nevertheless, I had to wait a long time, the selection of donuts was less than advertised and what they had looked stale at 8am. After all this, ended up getting charged for and delivered the wrong order. Really disappointed.
First off I asked for a hot chocolate it was made perfect ask for glazed Donuts a little bit stale but the reason why I gave it a one it is while I was ordering my food at the counter with open display cases of food a German Shepherd came from the kitchen jumped his front paws on the counter totally shocked me! Meanwhile the woman is having a conversation with an elderly man that was risque to say the least and I think it's a law that an animal running around loose behind the counter and in the kitchen! what's a dog doing in a restaurant kitchen or behind the counter it's definitely wasn't a service dog and I'm really sure it was a violation of so many Board of Health rules I'll never go back! Eat at your own risk!
We are not from the area, northern Indiana, just stopped on our way out of town. Honestly would have rather gone to Dunkin, sorry. This place was real similar. We saw 4 star rating and decided that it must be better then Dunkin. We bought “honey glazed” donuts(2.5 star), blueberry cake(4 stars), pistachio muffin, strawberry danish. Also, purchased coffee(VERY HOT- watch out). My husband likes it that way. Not me. Good customer service!
Beware! Payed with my card, and the older woman at drive threw added a tip without my permission. Don't trust this place.
Restaurantji Recommends
Great customer service. The woman was polite, helpful and a please to talk to. The donuts were delicious and I'd go there again. Thank you.
Asked 3 days in a row for a particular item and they couldn't complete the order once without doing it wrong. I've given up and wont return. If you cant toast a bagel properly you should find a new career.
Went here just to get a bagel with cream cheese. Usually I go to Dunkin’s but figured I’d give them a try. My bagel was so hard I couldn’t even bite through it. I had to throw it away. Very disappointed. Will not be coming back. The woman at the register was very pleasant though, the only reason I would even give 2 stars.
I just recently found out from an employee that they SAVE the day before donuts/donut holes/ muffins ALL pastries (they don’t sell) and sell them the next day if they aren’t “hard enough to sell”. I asked if it was like that with all locations and they are… the boss is nice! But fake nice! She lied to me straight to my face when I asked if they are fresh every day! I’m so disappointed it was my go to spot , but if it’s that way with donuts I couldn’t imagine how they manage the food station ? getting sick thinking about it
Stopped here mid afternoon on NYE for a pick-me up during a mini-roadtrip. The staff were incredibly friendly and fun. Donuts were excellent, coffee was decent (but I tend to prefer dark roasts). Highly recommend, and will revisit next time I am driving through.