They are quick to get my food done for my order but they then messed up my sandwich after I asked no egg and when I wanted to add something onto my order, they told me to drive around cause of a timer. Basically refusing to put it on order.
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Bagels
Geisha Alicea
Crazy how every time I visit this place my Oder is wrong bought 3 coffees today and the were all horrible mind you the staff in the morning are horrible …Don’t know her name but the short ladie always with a horrible attitude I went one day talk to the bigger boss and she try to denied I go there to get food …
Atmosphere: 1
Food: 1
Service: 1
Nikki Hartford
I’ve lived on the area for almost 3 years now. Hands down the best dunks in the city. I drive across the entire city to come to this dunks daily’s. There are 3 within walking distance of my house. Yet I drive across town to go here instead. The coffee is always amazing and exactly how it should be.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Croissant, Sausage Egg and Cheese, Bagels, Donuts
mariana estrada
Literally the only place that fr knows how to make the toasted white chocolate latte ?
Atmosphere: 5
Food: 5
Service: 5
Karin Norton
I used to think this was my favorite Dunkins in leominster but I’d rather drink piss than anything that came from them. The customer service that I just experienced was absolutely awful. The way they treated me how rude they were this time. But I’ve had them be rude to me before I just never said anything. I asked for the money back for a donut I didn’t want that they charged me for. I asked instead since it was there mistake if I could have hash browns instead because it is less than a donut and the manager I think said no so I asked for my money back and she said well you said it was fine and I only said it was fine cause I didn’t want to argue with the guy. He looked stupid and confused. And rather than argue I just said it’s fine. But then my son didn’t even eat the donut and we were still there so I asked for an exchange. I am a very loyal customer and worked at Dunkin’s for a year last year I know what I’m talking about one donut could have been exchanged for six little hash browns for my three year old son who never eats for me so when I find something that he loves I wanted to get him more but then the lady started mouthing off to me the customer like lady get a real job. That is why I don’t work there anymore. It’s a get well job or just a job until you find something better. Some people can’t even make coffee though.
Atmosphere: 1
Food: 1
Service: 1
Gamal Mohamed
The woman that works in the drive thru need to be mentally checked!?
Atmosphere: 1
Food: 1
Service: 1
Frank Davis
The drive-thru only store on John Fitch is great for quick pickup.
Food: 4
Service: 4
Recommended dishes: Hash Browns
Paula Meneses
Just went here 10 mins ago, This location has the worst employees with awful attitudes. Did not appreciate the customer service I received. first we ordered 2 med iced coffees, they made them large instead and then when we told them it was med, they poured the large into a med cup, this makes the coffee not taste right at all how we wanted it when you do that. And it’s not sanitary. Then the food I ordered was a jelly stick and they gave me a jelly donut. They don’t listen to your order correctly and just charge you for more then you want. Don’t recommend this location at all.
Atmosphere: 1
Food: 2
Service: 1
Luiz Martìnez
Rarely gets my order correct.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Croissant, Bagels
Aubree Therriault
The physical location is just the worst for drive through as it's a small location and the line goes into the street during peak hours HOWEVER out of all the local Dunks this particular crew makes my coffee the absolute best and are always friendly and expedient so it's worth it. I don't take a very fancy coffee so it's easy to tell when the coffee is just plain brewed better from the very start as this location does.
My wife and I wanted to try the new burrito/wraps(chicken and pepper and the chorizo). We ordered two of each-one for each of us-but only got two of one and one of the other. I ate one of mine and was disappointed that the middle was cold, but hoped that since my wife’s hash browns were warm that it was a fluke. All three wraps were cold in the center. Normally don’t have this issue when coming to this locationUpdate-one week later order from this location again: missing a sandwich; not just missing it, even after the order was repeated back to us and the sandwich was listed and confirmed it was not on the receipt nor was it included with other items in the order
Tim Gordon
Dunkins is always good. Service almost always great. Sometimes there are new employee's.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Doughnut, Bagels
Mr J (KillinGuitar)
Great place. Everyone is always friendly. Anytime something is wrong with a order the younger manager does one heck of a job fixing it. She is the only reason I go back.
Rheannon Mcfadden
placed a pickup order through the app 10 minutes prior to arriving for 2 drinks and 1 donut. pulled up to the window after being told to come around for my pickup order and neither of the drinks were made, after the first drink was made the second drink had to be re selected cause they didn’t have the original selection, and when I asked where the donut was she said “I literally just through those out like a few minutes ago.” i said okay and drove off, but like girl, you had my order for 10 minutes and you through them out a few minutes ago? and she didn’t even refund it like okay.
Shelley Wolferseder
While waiting in the drive thru for over fifteen minutes to order ONE ICED COFFEE, I somehow missed the order speaker, as the way the cars were stopping it was impossible to get back to the speaker so I continued to wait thinking I would apologize at the window and order just my ONE COFFEE. When I got to the window I explained what happened, and apologized. The lady said I had to GET BACK IN LINE LIKE EVERYONE ELSE!!! I told her I did wait in line like Everyone Else. She said then park the car and come in to order!!!!! Omggg NO CUSTOMER SERVICE HERE AT ALL!!!!
They are quick to get my food done for my order but they then messed up my sandwich after I asked no egg and when I wanted to add something onto my order, they told me to drive around cause of a timer. Basically refusing to put it on order.
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Bagels
Crazy how every time I visit this place my Oder is wrong bought 3 coffees today and the were all horrible mind you the staff in the morning are horrible …Don’t know her name but the short ladie always with a horrible attitude I went one day talk to the bigger boss and she try to denied I go there to get food …
Atmosphere: 1
Food: 1
Service: 1
I’ve lived on the area for almost 3 years now. Hands down the best dunks in the city. I drive across the entire city to come to this dunks daily’s. There are 3 within walking distance of my house. Yet I drive across town to go here instead. The coffee is always amazing and exactly how it should be.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Croissant, Sausage Egg and Cheese, Bagels, Donuts
Literally the only place that fr knows how to make the toasted white chocolate latte ?
Atmosphere: 5
Food: 5
Service: 5
I used to think this was my favorite Dunkins in leominster but I’d rather drink piss than anything that came from them. The customer service that I just experienced was absolutely awful. The way they treated me how rude they were this time. But I’ve had them be rude to me before I just never said anything. I asked for the money back for a donut I didn’t want that they charged me for. I asked instead since it was there mistake if I could have hash browns instead because it is less than a donut and the manager I think said no so I asked for my money back and she said well you said it was fine and I only said it was fine cause I didn’t want to argue with the guy. He looked stupid and confused. And rather than argue I just said it’s fine. But then my son didn’t even eat the donut and we were still there so I asked for an exchange. I am a very loyal customer and worked at Dunkin’s for a year last year I know what I’m talking about one donut could have been exchanged for six little hash browns for my three year old son who never eats for me so when I find something that he loves I wanted to get him more but then the lady started mouthing off to me the customer like lady get a real job. That is why I don’t work there anymore. It’s a get well job or just a job until you find something better. Some people can’t even make coffee though.
Atmosphere: 1
Food: 1
Service: 1
The woman that works in the drive thru need to be mentally checked!?
Atmosphere: 1
Food: 1
Service: 1
The drive-thru only store on John Fitch is great for quick pickup.
Food: 4
Service: 4
Recommended dishes: Hash Browns
Just went here 10 mins ago, This location has the worst employees with awful attitudes. Did not appreciate the customer service I received. first we ordered 2 med iced coffees, they made them large instead and then when we told them it was med, they poured the large into a med cup, this makes the coffee not taste right at all how we wanted it when you do that. And it’s not sanitary. Then the food I ordered was a jelly stick and they gave me a jelly donut. They don’t listen to your order correctly and just charge you for more then you want. Don’t recommend this location at all.
Atmosphere: 1
Food: 2
Service: 1
Rarely gets my order correct.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Croissant, Bagels
The physical location is just the worst for drive through as it's a small location and the line goes into the street during peak hours HOWEVER out of all the local Dunks this particular crew makes my coffee the absolute best and are always friendly and expedient so it's worth it. I don't take a very fancy coffee so it's easy to tell when the coffee is just plain brewed better from the very start as this location does.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
My wife and I wanted to try the new burrito/wraps(chicken and pepper and the chorizo). We ordered two of each-one for each of us-but only got two of one and one of the other. I ate one of mine and was disappointed that the middle was cold, but hoped that since my wife’s hash browns were warm that it was a fluke. All three wraps were cold in the center. Normally don’t have this issue when coming to this locationUpdate-one week later order from this location again: missing a sandwich; not just missing it, even after the order was repeated back to us and the sandwich was listed and confirmed it was not on the receipt nor was it included with other items in the order
Dunkins is always good. Service almost always great. Sometimes there are new employee's.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Doughnut, Bagels
Great place. Everyone is always friendly. Anytime something is wrong with a order the younger manager does one heck of a job fixing it. She is the only reason I go back.
placed a pickup order through the app 10 minutes prior to arriving for 2 drinks and 1 donut. pulled up to the window after being told to come around for my pickup order and neither of the drinks were made, after the first drink was made the second drink had to be re selected cause they didn’t have the original selection, and when I asked where the donut was she said “I literally just through those out like a few minutes ago.” i said okay and drove off, but like girl, you had my order for 10 minutes and you through them out a few minutes ago? and she didn’t even refund it like okay.
While waiting in the drive thru for over fifteen minutes to order ONE ICED COFFEE, I somehow missed the order speaker, as the way the cars were stopping it was impossible to get back to the speaker so I continued to wait thinking I would apologize at the window and order just my ONE COFFEE. When I got to the window I explained what happened, and apologized. The lady said I had to GET BACK IN LINE LIKE EVERYONE ELSE!!! I told her I did wait in line like Everyone Else. She said then park the car and come in to order!!!!! Omggg NO CUSTOMER SERVICE HERE AT ALL!!!!