This dunkies needs more tables indoors for customers to sit down with a cup of coffee. Do they really need all that space for Baskin Robbins ice cream?
Atmosphere: 2
Food: 3
Service: 4
chaanakya seethala
This is my third time to Baskin-Robbins, poor administration and service. Customers are trying to show how to scoop the ice cream and do a hot fudge on it. Everything falls on floor. It is basic for attendants to know English especially. They always say the milkshake machine is broken. In a span of 1year 6 months i came to Baskin-Robbins 3 times just to get a milkshake and every time I come here they say the machine is broke and they’re trying to close it by 6:30pm, upon asking why, they say that they need to go by 7:00 Pm.
Atmosphere: 1
Food: 2
Service: 1
Johnny Chan
The only good thing about this place the parking. Service is awfully slow and chaotic between Dunkin customers and the Baskin Robbin customers. I would stay away if possible.
Atmosphere: 2
Food: 3
Service: 2
Scott Y.
I was just there with my family to get some donuts. The guy behind the counter was on the phone and ignoring the customers. He then announced that he's the only one working but had to leave. He kicked everyone out, locked up, then set off down the street with his backpack. Said he'd be back in 10 minutes but I had no confidence in his estimate. Sunday July 23 at 5 pm
Sheryl Smith
Always quick and friendly service.And as an added bonus they have a Baskin-Robbins. The coffee drinks are good but don't overlook that ice cream!Just bear in mind that this Dunkin does not have a drive-thru.Parking: Lot is small probably holds about 10 cars and every now and then during the morning Rush you may not be able to get a space
Atmosphere: 5
Service: 5
Recommended dishes: Muffins, Iced Latte
Chris T
Constantly fails to make orders correctly. Over and over. These aren't even complex orders. 2 sandwiches, they only make 1. A sandwich and hash browns, they don't make the hash browns.
Laurie B
Good spot to grab a coffee . On a nice day you can sit outside.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Donuts, Bagels
Yan Z.
Almost every single time, this place gets my order wrong: missing donuts, plain donut instead of strawberry sprinkles, avocado toast with tomatoes instead of bacon, burnt bacon etc. No apologies for any mistakes, never. One star cuz it doesn't allow me to give zero. If not the convenient location, won't go to this place again.
E G
First, there are two Dunkins on Woburn st. Lexington. MA We are reviewing the location near the Minuteman Rail Trail on Monday afternoon (11/19) visit.Second, we don't usually order Dunkin food. Its frozen and microwaved and feels overpriced for the quality.What should have been a 5 minute visit turned into 15+ minutes of disappointment.Thought we'd try the new pancake sandwich. Received a cold rubberry egg on rye bread (didn't find out until we were on our way!) Not that busy, but the line and service were wicked slow.The machine that makes coolattas was out of order. The sign on the restroom: "Out of Order" . (No bicyclists allowed?).In summary. This Dunkin franchise location is Out of Order!
Horribly understaffed and slow. Always long lines. People should mobile order.
Nicholas Wong
Typical Dunkin, but also has a Baskin Robbins attached.Mornings get busy and they sometimes run out of certain items.Quality and service are on par for Dunks
Daniel G
Horribly understaffed and slow. Always long lines. People should mobile order.
Valmik K. Vyas
Consistently fails to add cream to my coffee. Three strikes. There's several better locations nearby.
Rahul Joshi
Great fresh selection but associates should pay attention to packing orders properly. Couple of donuts were missing from our bag but to their credit, they not only gave those but also threw in one more.
Always a great visit
Atmosphere: 5
Food: 5
Service: 5
This dunkies needs more tables indoors for customers to sit down with a cup of coffee. Do they really need all that space for Baskin Robbins ice cream?
Atmosphere: 2
Food: 3
Service: 4
This is my third time to Baskin-Robbins, poor administration and service. Customers are trying to show how to scoop the ice cream and do a hot fudge on it. Everything falls on floor. It is basic for attendants to know English especially. They always say the milkshake machine is broken. In a span of 1year 6 months i came to Baskin-Robbins 3 times just to get a milkshake and every time I come here they say the machine is broke and they’re trying to close it by 6:30pm, upon asking why, they say that they need to go by 7:00 Pm.
Atmosphere: 1
Food: 2
Service: 1
The only good thing about this place the parking. Service is awfully slow and chaotic between Dunkin customers and the Baskin Robbin customers. I would stay away if possible.
Atmosphere: 2
Food: 3
Service: 2
I was just there with my family to get some donuts. The guy behind the counter was on the phone and ignoring the customers. He then announced that he's the only one working but had to leave. He kicked everyone out, locked up, then set off down the street with his backpack. Said he'd be back in 10 minutes but I had no confidence in his estimate. Sunday July 23 at 5 pm
Always quick and friendly service.And as an added bonus they have a Baskin-Robbins. The coffee drinks are good but don't overlook that ice cream!Just bear in mind that this Dunkin does not have a drive-thru.Parking: Lot is small probably holds about 10 cars and every now and then during the morning Rush you may not be able to get a space
Atmosphere: 5
Service: 5
Recommended dishes: Muffins, Iced Latte
Constantly fails to make orders correctly. Over and over. These aren't even complex orders. 2 sandwiches, they only make 1. A sandwich and hash browns, they don't make the hash browns.
Good spot to grab a coffee . On a nice day you can sit outside.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Donuts, Bagels
Almost every single time, this place gets my order wrong: missing donuts, plain donut instead of strawberry sprinkles, avocado toast with tomatoes instead of bacon, burnt bacon etc. No apologies for any mistakes, never. One star cuz it doesn't allow me to give zero. If not the convenient location, won't go to this place again.
First, there are two Dunkins on Woburn st. Lexington. MA We are reviewing the location near the Minuteman Rail Trail on Monday afternoon (11/19) visit.Second, we don't usually order Dunkin food. Its frozen and microwaved and feels overpriced for the quality.What should have been a 5 minute visit turned into 15+ minutes of disappointment.Thought we'd try the new pancake sandwich. Received a cold rubberry egg on rye bread (didn't find out until we were on our way!) Not that busy, but the line and service were wicked slow.The machine that makes coolattas was out of order. The sign on the restroom: "Out of Order" . (No bicyclists allowed?).In summary. This Dunkin franchise location is Out of Order!
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Horribly understaffed and slow. Always long lines. People should mobile order.
Typical Dunkin, but also has a Baskin Robbins attached.Mornings get busy and they sometimes run out of certain items.Quality and service are on par for Dunks
Horribly understaffed and slow. Always long lines. People should mobile order.
Consistently fails to add cream to my coffee. Three strikes. There's several better locations nearby.
Great fresh selection but associates should pay attention to packing orders properly. Couple of donuts were missing from our bag but to their credit, they not only gave those but also threw in one more.