Ridiculous. I bought 3 drinks on mobile order. My first 2 were done immediately. I waited a half hour for an iced caramel macchiato which takes a minute to make. I watched them fly through everyone else's but continued to ignore mine. Once she threw it together it tasted terrible. My husband drink had no caramel. Get more help or teach your employees that serving 2 out of 3 drinks and making someone wait for a half hour is despicable.
Atmosphere: 1
Food: 1
Service: 1
John C Gibson
Nice place to hang out.
Atmosphere: 5
Food: 5
Service: 5
Thomas James
It is a StarbucksThe coffee is excellentThe food is goodEverything is overpricedThe place is extremely noisy
Atmosphere: 1
Food: 4
Service: 3
Victoria LoRusso
Fantastic cash register service and one of the top drinks I've had made through the years. I always get the same thing so I was very happy. They are literally always busy here and still received the same kindness.Parking: Busy with other shops especially at lunchtime
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Jodi Sebastian
Service
Atmosphere: 5
Food: 5
Service: 1
Anna Demyanenko
Poor management and service. Placed a mobile order 20 min in advance to make it to the movies, after 20 min of waiting asked them where my order is learnt that they are another 20 min behind.
Atmosphere: 1
Food: 1
Service: 1
Matt Nelson
My experiences with Starbucks literally is keeping me awake not only for being so bad but because Starbucks is among the companies that have gone on the attack for complaining about the company.I have had many problems with Starbucks over the years and have legitimately called the toll-free number so many times that my number has been blocked.A related issue to my horrible experience yesterday is that I foolishly continue to pursue bonus offers. I spent roughly 20 total for 4 orders in an hour to get 100 bonus points that did have a $50 value in terms of that amount but still represented half of the points that I need for an $8 Frappuccino. In other words, I spent $20 for a $4 benefit.Two of the orders were mobile ones, and the other two were at the counter.My first time at the counter, a tall guy wearing a mask was milling around behind the counter for several minutes before helping me. I, like many customers, hesitate to be labelled a Karen by speaking up. He finally came right to the register and took my order.I ordered a chocolate croissant and asked that it be kept in the plastic bag because I did not want to eat it then. This was a very difficult concept for the guy getting it. A lesser issue was the store being out of the small shopping bags with the handles.I noticed on leaving the store that the trash in the condiments area was overflowing but a few employees were doing nothing behind the counter.On returning 30 minutes later, I saw the same tall guy standing in the doorway of the kitchen area holding two ice scoops and chatting with another employee. He saw me and continued gabbing.There was a woman standing near the second register, but she did not say anything. I figured that only the tall guy was working the register.I again patiently was waiting for help when I heard the other woman behind the register ask a woman who came up to it if she could help her.I then said just a hair more harshly than intended that I was next. The woman at the register did take my order. I twice apologized to the other customer, who validly could have thought that I was being taken care of. The tall guy continued holding the ice scoops and gabbing in the doorway.It was clear both times that I was at the register that I was waiting for help.As indicated above, this one really hits home in that customers must not only endure employees literally not doing their jobs but receive lifetime punishments for speaking up.
Atmosphere: 1
Food: 3
Service: 1
Katherine Von Kohorn
Be sure to order way ahead of time, they do their best but orders are very slow in the morning!
Alexis Chrobak
Plan to spend a minimum of 20 minutes waiting for your drink. The place is always trashed.
Atmosphere: 2
Food: 4
Service: 1
Caitlyn Stryker
When I walked in, I realized I accidentally placed my online order at a different store. I told staff here the situation and they were understanding and friendly - no word of a lie, they whipped up a replacement order for me in 30 seconds. Thank you for excellent service!!
The employees are kind, efficient and work at making your Starbucks experience a very pleasant one .
Atmosphere: 5
Food: 5
Service: 5
Leigh T.
The service is excellent and the people are very friendly. The manager Michael has done a great job with managing this Starbucks . I lost my wallet in this Starbucks and the closing staff found it for me and placed it in a safe place until I could drive 2 hours to come pick it up . My wallet was perfectly like I lost it . I appreciate their honesty and how friendly the person on the phone was when I was trying to locate it . Thank you so much !
Eddy Keegan
They made my ice coffee with no ice. I also ordered two slices of banana bread and the little Asian woman gave me an attitude when I asked her about my order after waiting 25 minutes. I walked out. I will not go there anymore. Teri or device and very
Atmosphere: 3
Food: 1
Service: 1
Roberson Fusco
We love that place, has the most good dragon fruit!
Ridiculous. I bought 3 drinks on mobile order. My first 2 were done immediately. I waited a half hour for an iced caramel macchiato which takes a minute to make. I watched them fly through everyone else's but continued to ignore mine. Once she threw it together it tasted terrible. My husband drink had no caramel. Get more help or teach your employees that serving 2 out of 3 drinks and making someone wait for a half hour is despicable.
Atmosphere: 1
Food: 1
Service: 1
Nice place to hang out.
Atmosphere: 5
Food: 5
Service: 5
It is a StarbucksThe coffee is excellentThe food is goodEverything is overpricedThe place is extremely noisy
Atmosphere: 1
Food: 4
Service: 3
Fantastic cash register service and one of the top drinks I've had made through the years. I always get the same thing so I was very happy. They are literally always busy here and still received the same kindness.Parking: Busy with other shops especially at lunchtime
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Service
Atmosphere: 5
Food: 5
Service: 1
Poor management and service. Placed a mobile order 20 min in advance to make it to the movies, after 20 min of waiting asked them where my order is learnt that they are another 20 min behind.
Atmosphere: 1
Food: 1
Service: 1
My experiences with Starbucks literally is keeping me awake not only for being so bad but because Starbucks is among the companies that have gone on the attack for complaining about the company.I have had many problems with Starbucks over the years and have legitimately called the toll-free number so many times that my number has been blocked.A related issue to my horrible experience yesterday is that I foolishly continue to pursue bonus offers. I spent roughly 20 total for 4 orders in an hour to get 100 bonus points that did have a $50 value in terms of that amount but still represented half of the points that I need for an $8 Frappuccino. In other words, I spent $20 for a $4 benefit.Two of the orders were mobile ones, and the other two were at the counter.My first time at the counter, a tall guy wearing a mask was milling around behind the counter for several minutes before helping me. I, like many customers, hesitate to be labelled a Karen by speaking up. He finally came right to the register and took my order.I ordered a chocolate croissant and asked that it be kept in the plastic bag because I did not want to eat it then. This was a very difficult concept for the guy getting it. A lesser issue was the store being out of the small shopping bags with the handles.I noticed on leaving the store that the trash in the condiments area was overflowing but a few employees were doing nothing behind the counter.On returning 30 minutes later, I saw the same tall guy standing in the doorway of the kitchen area holding two ice scoops and chatting with another employee. He saw me and continued gabbing.There was a woman standing near the second register, but she did not say anything. I figured that only the tall guy was working the register.I again patiently was waiting for help when I heard the other woman behind the register ask a woman who came up to it if she could help her.I then said just a hair more harshly than intended that I was next. The woman at the register did take my order. I twice apologized to the other customer, who validly could have thought that I was being taken care of. The tall guy continued holding the ice scoops and gabbing in the doorway.It was clear both times that I was at the register that I was waiting for help.As indicated above, this one really hits home in that customers must not only endure employees literally not doing their jobs but receive lifetime punishments for speaking up.
Atmosphere: 1
Food: 3
Service: 1
Be sure to order way ahead of time, they do their best but orders are very slow in the morning!
Plan to spend a minimum of 20 minutes waiting for your drink. The place is always trashed.
Atmosphere: 2
Food: 4
Service: 1
When I walked in, I realized I accidentally placed my online order at a different store. I told staff here the situation and they were understanding and friendly - no word of a lie, they whipped up a replacement order for me in 30 seconds. Thank you for excellent service!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The employees are kind, efficient and work at making your Starbucks experience a very pleasant one .
Atmosphere: 5
Food: 5
Service: 5
The service is excellent and the people are very friendly. The manager Michael has done a great job with managing this Starbucks . I lost my wallet in this Starbucks and the closing staff found it for me and placed it in a safe place until I could drive 2 hours to come pick it up . My wallet was perfectly like I lost it . I appreciate their honesty and how friendly the person on the phone was when I was trying to locate it . Thank you so much !
They made my ice coffee with no ice. I also ordered two slices of banana bread and the little Asian woman gave me an attitude when I asked her about my order after waiting 25 minutes. I walked out. I will not go there anymore. Teri or device and very
Atmosphere: 3
Food: 1
Service: 1
We love that place, has the most good dragon fruit!
Atmosphere: 5
Food: 5
Service: 5
Excellent service and super clean location!
Atmosphere: 5
Food: 5
Service: 5