Note to management. Offering customers to sit and have food and beverage and no public restrooms is disgusting and bad business.
Service: 1
Luanna Dealmeida
They cannot make a decent drink. Even the bagel seemed old and hard. Would not
Atmosphere: 4
Food: 1
Service: 3
John Daniell
Of all the Dunkin’s I’ve been to, this is the most messed up. Just a disaster. Better off going to Medford or Powder House Square.
Bay State Simulations
Sabrina was amazing fast friendly courteous and knowledgeable. Made my order perfect and did it with a
Atmosphere: 5
Food: 5
Service: 5
Christopher Mason
I went to go buy dunks for my employees just for them to drink kurdled milk because the morons decided to let the milk stay out the fridge for more than an hour nobody wants to go to work and deal with expired dairy products and waste money the guy was oblivious to life I had to go step by step because he's in Lala land I still gave a dollar tip because I know fast food don't make much but I regret tipping the ignorant especially for my employee to puke his brains out because someone doesn't have common sense to keep the milk in the fridge and not sit out for more than 60 minutes something you learn when you have a serv safe never coming back
Atmosphere: 1
Food: 1
Service: 1
Lucas Calixto
I recently tried this place again after a few negative experiences. The inconsistency and change in staff gave me hopes that things would be different this time around.My order was for a Medium Cold Brew with Caramel and Cream. Let me just warn you... if you must get cold brew, this is definitely not the dunkins for it.After getting the cold brew and drinking 1/3rd of it, my brother noticed that I started looking pale. Very quickly after becoming pale, I could hear my heartbeat, very weird. After about 10 mins, my mouth became salty and I had to rush to the bathroom and threw up like crazy.After throwing up, I immediately felt better. Bad cream? No idea but Dunkins customer relations was notified and took my concerns seriously as this affects public health.Be careful, read the reviews, and act accordingly.
Atmosphere: 2
Food: 1
Service: 2
Sam Cruz
This location has actually had some of the best employees I’ve ever met in different locations. The problem is that one of the owners Vincent or Vinny has the hots for women of color (black, Hispanic, Indian etc.) so he hires attractive but unfortunately some of the dumbest females on planet earth just to get his way with them. The manager at this location for example will hire 300 people for one shift and then wonder why she has no coverage for other shifts! Will fire former managers yet take all the bad apples from local stores and say nobody wants to work. She will tell you the store isn’t busy so that her husband (assistant manager) and sister in law (supervisor) can all leave together and none will pick up for you nor be there on weekends leaving you by yourself to tend to thousands of mobile orders with hundreds of students in the lobby with no help no supervision and she never orders enough products and everything in that store stops working at certain time of day from register, oven, latte machine , you name it. In addition out of 9 employees 3 speak English! Perhaps why the orders are wrong even after reciting them 300 times. The bathrooms are locked because that’s how she wants it. Not a brand or corporate thing. This is what one of the owners want simply to have an affair when he and the wife ain’t seeing eye to eye. With so many locations and guaranteed money owners don’t care! Dunks will always sale, will always make money, will always be in high demand until the end of all times no matter how bad the franchises/owners are wether the Leo’s, cafua management, d&d donuts, the waldwins etc. this location should be the best in this area instead I rather go to Boston, everett, or revere!
Atmosphere: 1
Food: 1
Service: 1
Asiah :D
Waited 20 mins for my food after placing it online and I ordered a drink with oat milk. They ran out of oat milk and instead of asking what milk I wanted as a substitute, they gave me whole me (which i cannot drink).
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Bacon Egg and Cheese, Donuts
SILA TRANSPORTATION
They sale for public but they not let paid customers use restrooms.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Donuts
Fox Phire
My frozen coffee was completely melted. I would understand if I was late to pick it up or something, but I arrived like two minutes after ordering. When they put it out, it was already completely melted. Would not recommend.
My coffee had rotten milk in it. I took one sip, removed the lid and saw chunks. I slowly poured it out and found a half inch of rotten milks clumps at the bottom. (Ser photo.)
Atmosphere: 4
Food: 1
Service: 4
Ashish Gawali
I was there at 5:20am, they opened at 5 am, no one was at the counter. I could hear the music going in the back, I tried to get their attention for about 5 mins, but no one showed up. I guess I need to work on my shouting.
Atmosphere: 5
Food: 4
Service: 1
Utku Dogrusoz
They don’t let customers to use restroom… also they’re very slow. Slowest Dunking in New England
Service: 1
Johan Pariury
Very convenient for me since I'm a security officer subcontracting with Tufts University campus police!
Atmosphere: 5
Food: 5
Service: 5
Ann Williams
Service is alright, sometimes packed and might be too much for them.
Note to management. Offering customers to sit and have food and beverage and no public restrooms is disgusting and bad business.
Service: 1
They cannot make a decent drink. Even the bagel seemed old and hard. Would not
Atmosphere: 4
Food: 1
Service: 3
Of all the Dunkin’s I’ve been to, this is the most messed up. Just a disaster. Better off going to Medford or Powder House Square.
Sabrina was amazing fast friendly courteous and knowledgeable. Made my order perfect and did it with a
Atmosphere: 5
Food: 5
Service: 5
I went to go buy dunks for my employees just for them to drink kurdled milk because the morons decided to let the milk stay out the fridge for more than an hour nobody wants to go to work and deal with expired dairy products and waste money the guy was oblivious to life I had to go step by step because he's in Lala land I still gave a dollar tip because I know fast food don't make much but I regret tipping the ignorant especially for my employee to puke his brains out because someone doesn't have common sense to keep the milk in the fridge and not sit out for more than 60 minutes something you learn when you have a serv safe never coming back
Atmosphere: 1
Food: 1
Service: 1
I recently tried this place again after a few negative experiences. The inconsistency and change in staff gave me hopes that things would be different this time around.My order was for a Medium Cold Brew with Caramel and Cream. Let me just warn you... if you must get cold brew, this is definitely not the dunkins for it.After getting the cold brew and drinking 1/3rd of it, my brother noticed that I started looking pale. Very quickly after becoming pale, I could hear my heartbeat, very weird. After about 10 mins, my mouth became salty and I had to rush to the bathroom and threw up like crazy.After throwing up, I immediately felt better. Bad cream? No idea but Dunkins customer relations was notified and took my concerns seriously as this affects public health.Be careful, read the reviews, and act accordingly.
Atmosphere: 2
Food: 1
Service: 2
This location has actually had some of the best employees I’ve ever met in different locations. The problem is that one of the owners Vincent or Vinny has the hots for women of color (black, Hispanic, Indian etc.) so he hires attractive but unfortunately some of the dumbest females on planet earth just to get his way with them. The manager at this location for example will hire 300 people for one shift and then wonder why she has no coverage for other shifts! Will fire former managers yet take all the bad apples from local stores and say nobody wants to work. She will tell you the store isn’t busy so that her husband (assistant manager) and sister in law (supervisor) can all leave together and none will pick up for you nor be there on weekends leaving you by yourself to tend to thousands of mobile orders with hundreds of students in the lobby with no help no supervision and she never orders enough products and everything in that store stops working at certain time of day from register, oven, latte machine , you name it. In addition out of 9 employees 3 speak English! Perhaps why the orders are wrong even after reciting them 300 times. The bathrooms are locked because that’s how she wants it. Not a brand or corporate thing. This is what one of the owners want simply to have an affair when he and the wife ain’t seeing eye to eye. With so many locations and guaranteed money owners don’t care! Dunks will always sale, will always make money, will always be in high demand until the end of all times no matter how bad the franchises/owners are wether the Leo’s, cafua management, d&d donuts, the waldwins etc. this location should be the best in this area instead I rather go to Boston, everett, or revere!
Atmosphere: 1
Food: 1
Service: 1
Waited 20 mins for my food after placing it online and I ordered a drink with oat milk. They ran out of oat milk and instead of asking what milk I wanted as a substitute, they gave me whole me (which i cannot drink).
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Bacon Egg and Cheese, Donuts
They sale for public but they not let paid customers use restrooms.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Donuts
My frozen coffee was completely melted. I would understand if I was late to pick it up or something, but I arrived like two minutes after ordering. When they put it out, it was already completely melted. Would not recommend.
Restaurantji Recommends
My coffee had rotten milk in it. I took one sip, removed the lid and saw chunks. I slowly poured it out and found a half inch of rotten milks clumps at the bottom. (Ser photo.)
Atmosphere: 4
Food: 1
Service: 4
I was there at 5:20am, they opened at 5 am, no one was at the counter. I could hear the music going in the back, I tried to get their attention for about 5 mins, but no one showed up. I guess I need to work on my shouting.
Atmosphere: 5
Food: 4
Service: 1
They don’t let customers to use restroom… also they’re very slow. Slowest Dunking in New England
Service: 1
Very convenient for me since I'm a security officer subcontracting with Tufts University campus police!
Atmosphere: 5
Food: 5
Service: 5
Service is alright, sometimes packed and might be too much for them.
Atmosphere: 4
Food: 4
Service: 4