Beautiful...I feel like thisgreat...always good...!!!
Atmosphere: 5
Food: 5
Service: 5
Margarita Pineda
Wonderful addition to melrose! Relaxing atmosphere and excellent use of space!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Latte Regular 12oz
amine khomssi
staff are nasty and disrespectful, i never seen a manager who goes around saying to people you can't be sitting at the table for long hours after tipping them
Atmosphere: 1
Food: 1
Service: 1
Sydney Liaw
Super relaxing environment.Quality food and drinks.The staff was friendly and helpful.Would love to come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Latte Regular 12oz
Mike Eisenberg
Service is slow but expected. great Coffee and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
P V
My fav coffee chain.Service at this one is exceptional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Jheel Patel
This place is pretty awesome and cute. The food and drink options are great for a cafe. The employees were kind and friendly. The coffee was also good and I would recommend going here.
Atmosphere: 5
Food: 5
Service: 5
Dan R
This location operates a gas-burning fireplace with no ventilation/filtration. I might have been okay with hanging out there for a little while longer if there were forced air through ventilation pipe or a filter. But, it is wide open, and combustion by-products go right into the air for you to breathe in. The only filtration is your lungs.Everyone is free to make up their own mind here, so I would suggest just a basic google search on the risks of using a gas-burning fireplace indoors. Carbon monoxide and benzene are not your friends.I am surprised to see this in Melrose, actually. I generally see Melrose as having a lot of savvy property owners and recent homebuyers who probably have heard along the way that burning anything indoors is risky and homes that account for this risk do better on the market. I don’t know.. it’s just wild to me that this is a thing here.¯\_(ツ)_/¯
Atmosphere: 1
Food: 5
Service: 5
Buck Arsenault
Cafe Nero is what Starbucks aspired to be back when people wanted to sit in there for a while.
Atmosphere: 4
Food: 4
Service: 4
T Liang
Good. Phone signal is not good. Also cold. Inside.
Good. Phone signal is not good. Also cold. Inside.
Atmosphere: 5
Food: 5
Service: 5
Jeff Bed
I've been a customer at this place since it opened, and initially, it was a great alternative to Starbucks. However, since the change in your team, the service has noticeably declined. There have been issues with poor customer service, and some of your employees come across as arrogant. Orders are taking longer to be fulfilled, and it makes me wonder if there's a lack of supervision at this location.
Food: 4
Service: 1
Princesspeaches
I always get what I ask for and the staff are friendly. They seem to handle the rude and entitled customers well which is also not easy. It’s usually busy but that’s because their drinks are good!
Atmosphere: 4
Food: 5
Service: 5
John Williams
I visit this place often. However, I must admit that I do miss the previous staff. The current situation seems a bit chaotic, and the waiting times have become quite lengthy. Unfortunately, orders don't always come out correctly. Additionally, one of the staff members, who I believe is originally from Brazil, could work on improving her customer service skills.
Food: 2
I Savage Pat I
Older woman there constantly gets orders wrong or forgets items. I've had it happen while eating there and picking up an order. Place is great otherwise. Just double check what you get and what youre paying.
Beautiful...I feel like thisgreat...always good...!!!
Atmosphere: 5
Food: 5
Service: 5
Wonderful addition to melrose! Relaxing atmosphere and excellent use of space!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Latte Regular 12oz
staff are nasty and disrespectful, i never seen a manager who goes around saying to people you can't be sitting at the table for long hours after tipping them
Atmosphere: 1
Food: 1
Service: 1
Super relaxing environment.Quality food and drinks.The staff was friendly and helpful.Would love to come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Latte Regular 12oz
Service is slow but expected. great Coffee and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
My fav coffee chain.Service at this one is exceptional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
This place is pretty awesome and cute. The food and drink options are great for a cafe. The employees were kind and friendly. The coffee was also good and I would recommend going here.
Atmosphere: 5
Food: 5
Service: 5
This location operates a gas-burning fireplace with no ventilation/filtration. I might have been okay with hanging out there for a little while longer if there were forced air through ventilation pipe or a filter. But, it is wide open, and combustion by-products go right into the air for you to breathe in. The only filtration is your lungs.Everyone is free to make up their own mind here, so I would suggest just a basic google search on the risks of using a gas-burning fireplace indoors. Carbon monoxide and benzene are not your friends.I am surprised to see this in Melrose, actually. I generally see Melrose as having a lot of savvy property owners and recent homebuyers who probably have heard along the way that burning anything indoors is risky and homes that account for this risk do better on the market. I don’t know.. it’s just wild to me that this is a thing here.¯\_(ツ)_/¯
Atmosphere: 1
Food: 5
Service: 5
Cafe Nero is what Starbucks aspired to be back when people wanted to sit in there for a while.
Atmosphere: 4
Food: 4
Service: 4
Good. Phone signal is not good. Also cold. Inside.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good. Phone signal is not good. Also cold. Inside.
Atmosphere: 5
Food: 5
Service: 5
I've been a customer at this place since it opened, and initially, it was a great alternative to Starbucks. However, since the change in your team, the service has noticeably declined. There have been issues with poor customer service, and some of your employees come across as arrogant. Orders are taking longer to be fulfilled, and it makes me wonder if there's a lack of supervision at this location.
Food: 4
Service: 1
I always get what I ask for and the staff are friendly. They seem to handle the rude and entitled customers well which is also not easy. It’s usually busy but that’s because their drinks are good!
Atmosphere: 4
Food: 5
Service: 5
I visit this place often. However, I must admit that I do miss the previous staff. The current situation seems a bit chaotic, and the waiting times have become quite lengthy. Unfortunately, orders don't always come out correctly. Additionally, one of the staff members, who I believe is originally from Brazil, could work on improving her customer service skills.
Food: 2
Older woman there constantly gets orders wrong or forgets items. I've had it happen while eating there and picking up an order. Place is great otherwise. Just double check what you get and what youre paying.
Atmosphere: 4
Food: 4
Service: 1