Thai Chili Basil Restaurant

454 Franklin St, Melrose
(781) 662-9888

Recent Reviews

gabriel da silva verçosa Silva

Out of plenty of Thai restaurants I’ve tried this is the best Thai food I’ve ever had, always go back for more!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lunch Yellow Curry with Pineapple Onion Pepper and Tomato Hot and Spicy Served with Steamed Rice, Drunken Noodle, Crispy Calamari, Thai Roll, Thai Fried Rice

James SDO

We will never order from here again. Ordered Grubhub at 6:10. Order was supposed to arrive at 6:45 guaranteed. At 7:10 we called and they went to check on order but didn’t return to phone. We heard all this background restaurant noise. We had to use another phone to call them and say that they left us hanging on the other line. They check the order and said it’s on the way. Grubhub app map shows the order still hadn’t left. Then we contact Grubhub and they contact restaurant. Restaurant again lies to them saying it’s on the way but map shows it wasn’t. We called again and once again they said it’s on the way. Finally at 7:35 we canceled the order, 50 minutes after it was supposed to have already arrived. Never again. If you cannot deliver food to customers at the guaranteed arrival time, then do not accept orders you are too busy to handle. And lying several times to your customers saying food is on the way when it isn’t is a TERRIBLE way of building customer trust and loyalty. We do not like lies!

Service: 1

Ira M.

Good. Great food. Love the people there. Very friendly and welcoming.

jake vallante

Great Food.

Nyal F.

It's fine, maybe 3 and a half. I think it is not as high quality as some of the places around here and you know it's a take out place, not a fancy sit down restaurant. I think it would be ideal for hanging around with some folks, drinking a couple of beers and watching sports or something. The prices are great, the portions are great, the food, well it's good not great. I still reccomend and it is a great addition to Melrose long term. The tempura (and there is a lot of it) seems to be more like you would get for the breading in a sweet and sour recipe at a standard Chinese American storefront. I do like that you can choose the spiciness. The price to quality ratio is such that it gets the four, but there is higher quality thai food in the area if you are introducing someone for the first time. Let me add that the woman that worked there was friendly as hell and I showed up early and she apologized for it not being ready like she was a magician or something.

Anne DeAcetis

Delicious! The staples are great, noodles, sauces (I recommend the spicy basil dish Fancy Tofu), and there’s also a mix and match menu so you can create your own signature dish. It also nice that the location is so easy for pickup. Day is busier, but by dinner you can usually pull right up or park right across the street at the train station.

chris sciarra

Service is so slow and it smells so bad in there

Alfredo Oficial

Delicious food.

Melissa R.

My go-to restaurant. I've ordered delivery more times than I can count. Delicious food. Never disappoints.

Simone A.

Thai Chili Basil makes the best Thai food in the area. The portions are good, and the prices are fair. I like that you can order delivery directly on their own website. They deliver fast. Most of the time, my orders have arrived 15-20 minutes earlier than predicted. Some favorite dishes: drunken noodle, chicken noodle soup, red curry. They will make a dish as spicy (or not spicy) as you like.

anthony rossetti

Great appetizers ,little priceyLove the chicken satay and Thai rolls

Sharmila Gomathi

Such a nice flavorful basil rice it was ! I had country fried rice with ground chicken and it was really delicious and served well.

Linda Brogna

One of my favorites!! Always fresh and tasty!

Pooja Mohite

Awesome food, authentic.Loved it.Cashier lady is humble.It's a take out place, great price

Jeff Stolz

I’ve had a lot of good experiences with Thai food around here, but this is definitely our favorite. We mix it up all the time, but their salads, pad thai, drunken noodle, and even classic Chinese food like General Tsaos are all excellent. Always have a pleasant experience when picking up from them. Be sure to take advantage of their discounts - we always end up getting something free thrown in.

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