Not the greatest I've ever been to... The staff are over worked and most of the time have to work the register for the store it shares the building with. I don't go here often since the service is a bit slow due to this.
Atmosphere: 1
Food: 3
Service: 2
Tony
Always gets my orders wrong. They’re in a streak and have messed up my last 3 orders without fail. Not coming back here.
Atmosphere: 2
Food: 2
Service: 2
Jennifer YS
The personnel there seem pleasant, and the staff put on gloves before selecting my food order. I purchased a dozen donuts and included 1 jelly donut. To my surprise, there were dark spots on the jelly donut. I thought maybe it was a chocolate filled by mistake, but it wasn’t. I don’t think I’ll be purchasing food from this location again.
Atmosphere: 4
Food: 1
Service: 3
Tom D
Liars there is no local ordinance requiring masks in Needham . 12/29 I just went to roche bros no mask this Dunkin’ Donuts lies!
Jessica Orlando De Medeiros
wonderful service, friendly and attentive staff. very delicious coffee ?
Linda Bernard
Service has gotten better at this location
Willian Da Costa
All the time. Coffee
Nicole
I’m not sure what’s happening there but the workers are slow and confused... maybe rehire... get orders wrong, bring out drinks for curbside without straws or other things ordered come out wrong.
Robert Bonner
What can I say Dunkin' donuts has so many Dunkin' donuts but it's efficient and what I wanted
Looks much nicer after the renovations. Friendly staff. They could lower the temperature a little bit. Too warm for me ?
Nicole l
I’m not sure what’s happening there but the workers are slow and confused... maybe rehire... get orders wrong, bring out drinks for curbside without straws or other things ordered come out wrong.
Vincent Cho
Ordered curbside. After 25 min. I finally had to go in. Worker said she was too busy to go outside (that's a management issue). Order was cold and missing things!
Michael Gregorio
All depends on who's working there.
Lilly Devin
More Donsistant than some of the Dunkins but service leaves something to be desired...
Not the greatest I've ever been to... The staff are over worked and most of the time have to work the register for the store it shares the building with. I don't go here often since the service is a bit slow due to this.
Atmosphere: 1
Food: 3
Service: 2
Always gets my orders wrong. They’re in a streak and have messed up my last 3 orders without fail. Not coming back here.
Atmosphere: 2
Food: 2
Service: 2
The personnel there seem pleasant, and the staff put on gloves before selecting my food order. I purchased a dozen donuts and included 1 jelly donut. To my surprise, there were dark spots on the jelly donut. I thought maybe it was a chocolate filled by mistake, but it wasn’t. I don’t think I’ll be purchasing food from this location again.
Atmosphere: 4
Food: 1
Service: 3
Liars there is no local ordinance requiring masks in Needham . 12/29 I just went to roche bros no mask this Dunkin’ Donuts lies!
wonderful service, friendly and attentive staff. very delicious coffee ?
Service has gotten better at this location
All the time. Coffee
I’m not sure what’s happening there but the workers are slow and confused... maybe rehire... get orders wrong, bring out drinks for curbside without straws or other things ordered come out wrong.
What can I say Dunkin' donuts has so many Dunkin' donuts but it's efficient and what I wanted
My personal favorite Dunks
Restaurantji Recommends
Looks much nicer after the renovations. Friendly staff. They could lower the temperature a little bit. Too warm for me ?
I’m not sure what’s happening there but the workers are slow and confused... maybe rehire... get orders wrong, bring out drinks for curbside without straws or other things ordered come out wrong.
Ordered curbside. After 25 min. I finally had to go in. Worker said she was too busy to go outside (that's a management issue). Order was cold and missing things!
All depends on who's working there.
More Donsistant than some of the Dunkins but service leaves something to be desired...