Ordered a grilled chicken Greek wrap. Absolutely terrible. You can tell they used frozen chicken not fresh, they put PITTED olives in the wrap so you can break your teeth, and whole cherry tomatoes...it was burrito style too. If you're going to do something do it right or don't do it at all.
Atmosphere: 3
Food: 1
Service: 3
Shyanne D.
Giving 5 stars because honestly they messed up my pickup order tonight but it was the way they handled it afterwards that made me come and write a review. the customer service I received from the male night manager was exceptional. He was super nice about it, apologized and fixed my order with no problem and it was good. 9/10!
Gwen Fuhs
I ordered a quesadilla and got what was shaped like a calzone. It was so well done it crumbled like a cracker, and I was not asked which bread i wanted or what sauce. Mozzarella sticks were cold and there was no marinara.
Atmosphere: 5
Food: 2
Service: 5
Daniela Velez
Y’all got a woman beater working for yall delivering y’all’s pizza @ Nick
Atmosphere: 1
Food: 1
Service: 1
P D
One of my favorite pizza places! Their cheese is amazing, I believe anyway! You know how good is these days so it’s a little pricey but, it’s worth it. Never had an issue with the staff either.Parking: Parking lot on the side of the building, fits about 15 cars
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: My Cheese Pizza
R H
The food is very good but I feel they are slightly overpriced!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Palace Special Pizza
Joshua English
I would rate the food but sadly enough I was not able to get any. Their website states they were open till 10pm the allowed me to place an order, after requiring me to register, and confirmed order and estimated pick up time for 9:25. Drive there and tried to go in get it and was met at the door by a child, wearing their uniform, literally like a 12 year old employee, who locked the door in front of me and walked away. I was unable to get any service and and they refuse to answer their phone. Poorest customer service I’ve ever gotten. DO NOT WASTE YOUR TIME WITH THIS RESTAURANT, if anything this place should be reported for employing children.
Atmosphere: 1
Food: 1
Service: 1
Damain Jenkins
Everybody love Palace ? , c'mon now lol...
Al Claybon
Great place to get some good food and I love there food options especially the waffle fries
Atmosphere: 4
Food: 5
Service: 5
Nirmaris Marrero
First time here. Everything was amazing… from pizza to subs, greek salad and side of fries. Fed a family of 7 with $60. Cashier was very nice. I wish we lived closer. Definitely will come back whenever in the area. Oh, bathrooms were super clean too. A+
This is how my pizza was just delivered, cheese all over the place,like c'mon
Food: 4
Service: 2
MT Chaput
I was at St Luke's and knew I'd be there for a few days, so I ordered enough food to last me the duration. Cheeseburger Pizza was great. Meatball Sub was perfect. Gold Rush chicken tenders were great. Antipasto salad was a solid B+ (no pepperoncinis, and only one olive). This is definitely a gem to have right near the hospital though, and I would recommend to anyone looking for a solid pizza shop.
Stacy Tinkham
Was told they cannot pre pay pickup orders even though I told him we do it frequently. How the heck do they process pre pay delivery orders over the phone then? The manager couldn't even be bothered to help when asked. They just lost a loyal customer.
Atmosphere: 1
Food: 5
Service: 1
Nicole
Online says they close at 11, when I called they said they close at 10, call at 9:25pm and was told and it’s pick-up only and pizza only, so couldn’t get a sub (which is quicker to make then a pizza) a half hour before closing….definitely losing business that way!
Zachary Martin
Foods good but always cold when I get delivery from any palace location. Maybe they should use a delivery service if they can’t get to your house 10 minutes down the road fast enough to deliver hot food.
Ordered a grilled chicken Greek wrap. Absolutely terrible. You can tell they used frozen chicken not fresh, they put PITTED olives in the wrap so you can break your teeth, and whole cherry tomatoes...it was burrito style too. If you're going to do something do it right or don't do it at all.
Atmosphere: 3
Food: 1
Service: 3
Giving 5 stars because honestly they messed up my pickup order tonight but it was the way they handled it afterwards that made me come and write a review. the customer service I received from the male night manager was exceptional. He was super nice about it, apologized and fixed my order with no problem and it was good. 9/10!
I ordered a quesadilla and got what was shaped like a calzone. It was so well done it crumbled like a cracker, and I was not asked which bread i wanted or what sauce. Mozzarella sticks were cold and there was no marinara.
Atmosphere: 5
Food: 2
Service: 5
Y’all got a woman beater working for yall delivering y’all’s pizza @ Nick
Atmosphere: 1
Food: 1
Service: 1
One of my favorite pizza places! Their cheese is amazing, I believe anyway! You know how good is these days so it’s a little pricey but, it’s worth it. Never had an issue with the staff either.Parking: Parking lot on the side of the building, fits about 15 cars
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: My Cheese Pizza
The food is very good but I feel they are slightly overpriced!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Palace Special Pizza
I would rate the food but sadly enough I was not able to get any. Their website states they were open till 10pm the allowed me to place an order, after requiring me to register, and confirmed order and estimated pick up time for 9:25. Drive there and tried to go in get it and was met at the door by a child, wearing their uniform, literally like a 12 year old employee, who locked the door in front of me and walked away. I was unable to get any service and and they refuse to answer their phone. Poorest customer service I’ve ever gotten. DO NOT WASTE YOUR TIME WITH THIS RESTAURANT, if anything this place should be reported for employing children.
Atmosphere: 1
Food: 1
Service: 1
Everybody love Palace ? , c'mon now lol...
Great place to get some good food and I love there food options especially the waffle fries
Atmosphere: 4
Food: 5
Service: 5
First time here. Everything was amazing… from pizza to subs, greek salad and side of fries. Fed a family of 7 with $60. Cashier was very nice. I wish we lived closer. Definitely will come back whenever in the area. Oh, bathrooms were super clean too. A+
Restaurantji Recommends
This is how my pizza was just delivered, cheese all over the place,like c'mon
Food: 4
Service: 2
I was at St Luke's and knew I'd be there for a few days, so I ordered enough food to last me the duration. Cheeseburger Pizza was great. Meatball Sub was perfect. Gold Rush chicken tenders were great. Antipasto salad was a solid B+ (no pepperoncinis, and only one olive). This is definitely a gem to have right near the hospital though, and I would recommend to anyone looking for a solid pizza shop.
Was told they cannot pre pay pickup orders even though I told him we do it frequently. How the heck do they process pre pay delivery orders over the phone then? The manager couldn't even be bothered to help when asked. They just lost a loyal customer.
Atmosphere: 1
Food: 5
Service: 1
Online says they close at 11, when I called they said they close at 10, call at 9:25pm and was told and it’s pick-up only and pizza only, so couldn’t get a sub (which is quicker to make then a pizza) a half hour before closing….definitely losing business that way!
Foods good but always cold when I get delivery from any palace location. Maybe they should use a delivery service if they can’t get to your house 10 minutes down the road fast enough to deliver hot food.