The guy we talked to on the phone was so nice and kind. He really made this experience amazing. I wish I got his name. Thank you to whoever it was!!
Service: 5
Lexi Tav
I would do anythinggggg to have this location and Exeter closer to me!!! Anytime I’m in the area, I always stop here for lunch and you’re one of my favorite local businesses. 45 minutes or not, both locations, I’ll commit to Ohana!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Poke Bowl
Tina Coulouras Doull
This place is good!!! Super fresh.
Food: 5
Service: 5
Jillian Z.
Food Was Very Yucky And It Made Me Extremely Queasy And Nauseous. Way Too Expensive To Feel Poopy After Eating It.
Ernie Hernandez
Their poke bowls look pretty, but they're heavy on veggies and rice and light on fish. We got a couple of spicy crunchy ahi bowls, one with brown rice. Ohana relies on jalapeno and Sriracha mayo for the spice in the name. The undressed ahi was cut into tiny pieces. It was fresh, but I was expecting it to be in some kind of spicy dressing. Should have asked I guess. Not horrible, just rather bland and not a tremendous value. Typical fast food interior in the restaurant. Very friendly staff.
Atmosphere: 3
Food: 3
Service: 5
C L.
This week daughter and i get two tuna bowls to go. They are unbelievably spicy with pepper flakes, didn't request and didn't ask for spicy. Turns out they've served us bad tuna and hid the flavor portion with the pepper. daughter notices the fishiness from the color. We end up tossing mostly uneaten and within a couple of hours have to empty the garbage because of the smell. This place wasn't always like this but between this and all these other recent reviews looks like it's a no go now.
Ash Fairbanks
Great variety of Hawaiian classics as well as fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Poke Bowl
E M.
Changed from 5 to a 1 after getting my food. What the heck is this? A 13.99 + tax terriyaki chicken burrito. I have requested a refund which I am told will be sent to me. Pic is one half after I unwrapped, didn't bother unwrapping 2nd half.
DR
Chunks of salt in your food. Your blood pressure will be sky high if you eat here.( bring some h20 with you as the salt will get you thirsty)
I apologize for the novel. I’ve worked in service, sales, and production. Never worked in food, but I hear it’s hard. Which is why I’m hesitant to write a review. In the end, I’m just a customer and what matters is the experience I have with your product.The unfortunate situation, I am about to talk about, is consistency. The bad kind. My wife and I love your food. Poké is delicious and your people deliver a good product at competitive prices. The issue is, that consistently we don’t get what we pay for. You have these beautiful pictures of full clear bowls of Poké online when instead we receive partially filled bowls of food. Now I could just be a cranky customer, but this just feels like a product that doesn’t deliver what’s been promised/advertised.For several months we’ve ordered a couple bowls a week and received bowls with empty pockets. Or bowls that are half filled with rice, and then the additives are arbitrarily sprinkled on top. If you guys intend to stiff people their proteins at least fill the bowl with rice. I’d settle for cheap filler over quantity of vegetables or proteins. (See attached photos)This experience is not entirely consistent. As ordering earlier in the day. Like 3-4pm usually yields a full bowl. Ordering after 5pm however usually results with the unfortunate experience above. Time of day shouldn’t matter. I would expect that tends to leave the dinner crowd unsatisfied.As customers we actually don’t know what we are supposed to receive in quantity. Do your people just eyeball it? Do you measure by weight? Scoops?On top of this, some genius just removed the option to double/triple up on protein choices when ordering online. So if you only want avocado, or tuna as your protein you can’t do that anymore.Past experiences would suggest this is a corporate or management decision. As I can’t imagine a reason for your counter chefs cutting short on product without someone above them telling them to do so. Whether that’s to meet order volume or save money.Now I’m not saying that your teams, management staff, or higher administrative folks are doing any of this intentionally. Understand this is more a feedback post. Clarification would help myself and others when purchasing from you in the future.Thanks for your timeParking: 3 spots near the door for quick pick up. 4-8 spots around area for quick walk. Large parking areas within brief walking distance.
Food: 3
Service: 4
Recommended dishes: Pick Your Own Poke Bowl
Samantha K.
I hate leaving bad reviews but i spent 24 dollars on a bowl topped with spoiled seaweed salad and insanely vinegary rice. Super disappointed. The service was good but the two girls actually making the bowl were laughing while doing so and it was likely because they knew the seaweed salad was spoiled. It was quite literally brown and slimy.
Victoria G
Always a go-to for lunch! I love being able to order online and just pick up at the front door. They are usually pretty fast with the online orders which is great. The food is fresh and yummy.
Atmosphere: 3
Food: 4
Service: 3
Bethany Beck
Great poke bowls! Wish they would bring back the crab salad! I miss this, it’s been off the menu for a long time.
Alejandra Juárez-Díaz
Amazing! this is a place I want to visit again. Friendly service and lovely decor! I ordered the soy joy bowl with sushi rice, it was delicious. The bowl was full of fresh ingredients that go well together. You can have fun and make your own bowl, there are plenty of options to choose from!Awesome job at providing compostable bowls and forks!Dietary restrictions: vegan options!
Pick my own bowl with either chicken or salmon.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pick Your Own Poke Bowl
The guy we talked to on the phone was so nice and kind. He really made this experience amazing. I wish I got his name. Thank you to whoever it was!!
Service: 5
I would do anythinggggg to have this location and Exeter closer to me!!! Anytime I’m in the area, I always stop here for lunch and you’re one of my favorite local businesses. 45 minutes or not, both locations, I’ll commit to Ohana!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Poke Bowl
This place is good!!! Super fresh.
Food: 5
Service: 5
Food Was Very Yucky And It Made Me Extremely Queasy And Nauseous. Way Too Expensive To Feel Poopy After Eating It.
Their poke bowls look pretty, but they're heavy on veggies and rice and light on fish. We got a couple of spicy crunchy ahi bowls, one with brown rice. Ohana relies on jalapeno and Sriracha mayo for the spice in the name. The undressed ahi was cut into tiny pieces. It was fresh, but I was expecting it to be in some kind of spicy dressing. Should have asked I guess. Not horrible, just rather bland and not a tremendous value. Typical fast food interior in the restaurant. Very friendly staff.
Atmosphere: 3
Food: 3
Service: 5
This week daughter and i get two tuna bowls to go. They are unbelievably spicy with pepper flakes, didn't request and didn't ask for spicy. Turns out they've served us bad tuna and hid the flavor portion with the pepper. daughter notices the fishiness from the color. We end up tossing mostly uneaten and within a couple of hours have to empty the garbage because of the smell. This place wasn't always like this but between this and all these other recent reviews looks like it's a no go now.
Great variety of Hawaiian classics as well as fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Poke Bowl
Changed from 5 to a 1 after getting my food. What the heck is this? A 13.99 + tax terriyaki chicken burrito. I have requested a refund which I am told will be sent to me. Pic is one half after I unwrapped, didn't bother unwrapping 2nd half.
Chunks of salt in your food. Your blood pressure will be sky high if you eat here.( bring some h20 with you as the salt will get you thirsty)
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I apologize for the novel. I’ve worked in service, sales, and production. Never worked in food, but I hear it’s hard. Which is why I’m hesitant to write a review. In the end, I’m just a customer and what matters is the experience I have with your product.The unfortunate situation, I am about to talk about, is consistency. The bad kind. My wife and I love your food. Poké is delicious and your people deliver a good product at competitive prices. The issue is, that consistently we don’t get what we pay for. You have these beautiful pictures of full clear bowls of Poké online when instead we receive partially filled bowls of food. Now I could just be a cranky customer, but this just feels like a product that doesn’t deliver what’s been promised/advertised.For several months we’ve ordered a couple bowls a week and received bowls with empty pockets. Or bowls that are half filled with rice, and then the additives are arbitrarily sprinkled on top. If you guys intend to stiff people their proteins at least fill the bowl with rice. I’d settle for cheap filler over quantity of vegetables or proteins. (See attached photos)This experience is not entirely consistent. As ordering earlier in the day. Like 3-4pm usually yields a full bowl. Ordering after 5pm however usually results with the unfortunate experience above. Time of day shouldn’t matter. I would expect that tends to leave the dinner crowd unsatisfied.As customers we actually don’t know what we are supposed to receive in quantity. Do your people just eyeball it? Do you measure by weight? Scoops?On top of this, some genius just removed the option to double/triple up on protein choices when ordering online. So if you only want avocado, or tuna as your protein you can’t do that anymore.Past experiences would suggest this is a corporate or management decision. As I can’t imagine a reason for your counter chefs cutting short on product without someone above them telling them to do so. Whether that’s to meet order volume or save money.Now I’m not saying that your teams, management staff, or higher administrative folks are doing any of this intentionally. Understand this is more a feedback post. Clarification would help myself and others when purchasing from you in the future.Thanks for your timeParking: 3 spots near the door for quick pick up. 4-8 spots around area for quick walk. Large parking areas within brief walking distance.
Food: 3
Service: 4
Recommended dishes: Pick Your Own Poke Bowl
I hate leaving bad reviews but i spent 24 dollars on a bowl topped with spoiled seaweed salad and insanely vinegary rice. Super disappointed. The service was good but the two girls actually making the bowl were laughing while doing so and it was likely because they knew the seaweed salad was spoiled. It was quite literally brown and slimy.
Always a go-to for lunch! I love being able to order online and just pick up at the front door. They are usually pretty fast with the online orders which is great. The food is fresh and yummy.
Atmosphere: 3
Food: 4
Service: 3
Great poke bowls! Wish they would bring back the crab salad! I miss this, it’s been off the menu for a long time.
Amazing! this is a place I want to visit again. Friendly service and lovely decor! I ordered the soy joy bowl with sushi rice, it was delicious. The bowl was full of fresh ingredients that go well together. You can have fun and make your own bowl, there are plenty of options to choose from!Awesome job at providing compostable bowls and forks!Dietary restrictions: vegan options!