“There's many dunkin's in Billerica, but when I pick up my coworker in the morning we go out of the way to this one. Their always polite, smiling and having a good time. Coffee and sandwich orders are always spot on. You want a dunkin's to make your "spot"? Pick this one. You won't regret it.“
“I loved the service, the smiling and attentive girl, she made me comfortable, I said some things in English and she finally said that I'm learning and I spoke very well. thank you, as always very tasty snack. there was no queue, and I used the bathroom which was very clean and ventilated. ample parking. I recommend. An employee wished me good luck and thanked me for visiting.“
“Hands down the best doughnuts around (and I have tried them all!). These are the big, old-fashioned ones with a fresh, homemade taste. They are never dry or crumbly, like so many others. Every time I am in the area, I make time to go here, and it is worth the trip!“
“Upon entering the restaurant, the friendly staff greets you with warmth and hospitality. I ordered the breakfast sandwich and was thoroughly impressed with the quality of the croissant. It was light, buttery, and delicious. The restaurant takes great pride in its business, which has been recognized on Yelp as the best in its category. This cozy and welcoming neighborhood spot is truly a gem, and I am grateful to have it in the community.“
“These donuts are like being chucked under the chin by a Divine Being. (Whichever deity of your choice.)I live in Newton MA and teach once a week in Concord NH, so I stop on the way between to get donuts for my students. I usually go to one of the ubiquitous D’Ds, because they’re convenient. Never again. I’ll take the extra time to divert to this place instead.“
“I was finally able to get to Somebody's Place to get my hands on their donuts. They made super cute heart shaped donuts for Valentine's Day that I didn't get a chance to grab. The long anticipated wait to try these donuts was completely worth it. Their hours are Monday through Friday, 7am to 2pm. They know what they're doing. When your product is this good, you can make whatever hours you want. You build up the hype this way. You can't make these available on the weekends. I would be a regular here. I was able to bring the kids along with me and they were just as excited as I was to walk through the door. The inside of the place was cute with several tables to eat. They must have known we were coming as they had a high chair placed in front of the donut case for my littlest who climbed that thing with ease. My eldest in predictable fashion picked the chocolate frosted and my youngest nabbed the last strawberry frosted from the case. For the husband and myself I picked an apple cider, apple fritter, honey dipped lemon, and the fried dough, as recommended by the staff (amazing choice by the way!!). The woman at the counter was super nice and helpful. I ordered a hot coffee and even that was delicious! Instead of the kids asking, "Are we there yet?", every minute of the drive I was asking the kids, "Can I eat my donuts in the car?". I maintained composure and waited. Each donut tasted flavorful, soft, yet perfectly slightly crispy on the outside. I think my favorite of the bunch was the fried dough because it was so light and fluffy. I make far drives for good food, especially donuts, and this rivals some of the best donuts I've had. It's tough since this place is actually pretty close to me. From start to finish, just an enjoyable trip. I will be back to try other things. I had tunnel vision. They have a whole menu, but they had me at donuts.“
“I really liked the donuts. Super light, and very little sugar compared to regular american style donuts. I don't have much of a sweet tooth, so I really appreciate that, though if you're looking for a sugar rush, you might be disappointed.“
“By far the best Top Donut, I have been to in the past month?. This location is very well staffed and a very clean store. The staff was very friendly and welcoming, and they were very courteous in explaining how everything is made fresh in the store.How they welcome all their customers it was amazing to see while I waited for my order, so kind and no rushing the customers ?.These employees deserve recognition for their customer service!!!“
“Look at this deliciousness!! I went to Pop Donut this morning (297 Andover St, Lawrence, MA) and got assorted piles of sweet goodies (I have 6 kids so I got a big variety) . These are the best donuts around, hands down. They deserve way more attention than they get on here. I call them My hidden donut jewel lol they’re light and fluffy with a beautiful rise.. perfectly cooked in clean oil (you can always taste when the oil is old). I got Boston cream, jelly filled, blueberry , honey dipped, assorted frosted ones and the biggest fluffiest French crueller I’ve ever seen! Also pictured is a bear claw, coffee roll and bow tie (my personal favorite). Everything was (and always is!) so fresh and delicious.We also got 2 coffees (one iced, one hot)..excellent. Oh! And the extra amazing part?! All this food (plus the coffees) only came to 33 dollars total! That is an insane price especially for food of this quality. The owners are super friendly too. I cannot recommend this donut shop enough. If you like donuts (to be honest, even if you don’t like them, go here, trust me they’ll convert you! Lol) this is the place to be!“
“The donuts are huge and delicious! We also recommend the breakfast sandwiches which can be served on a "donut bun" aka a toasted unsweetened donut. They are also delicious and pretty unique. Service was fast and friendly and the takeout option looked pretty popular as there were lots of orders ready to go in the contact-free pickup area. Very clean and well organized too. Go here for your breakfast needs for sure.“
“I had the hot Cheetos rice dog and my 11 year daughter and niece each had a rice dog. Yummy. We also purchased 6 different flavors of mochi donuts. So good. The kids can not wait to go back . Definitely worth the 30 minute drive each way.“
“Awesome location, still excellent service for breakfast sandwiches and coffee. I frequently visit the shop on 110 on my way to work but I heard about the cheap gas prices so when I pulled in I noticed the heavnly Donuts to my surprise.This is not your ordinary gas station donut shop very nicely done and large selection of donuts and pastries. The staff was super friendly and all wearing masks. Keep up the great work guys and thanks for coming to this part of town.“
“Went for the first time today. Oh my gosh! The variety of old fashioned artisan donuts and other pastries, made fresh there daily; and presented in a beautiful glass display case; brought me back to when I was a kid…. So good! Coupled with great coffee, barista beverages and other food (e.g. egg sandwiches, ascai bowls, etc); this is a “don’t miss” destination.“
“I been going to this dunks for awhile and seen alot of different employees since I work in the area time to time and the guys Gene and Tyler working at this location now just make your morning!. Coffee and latte always on point, my sandwich perfectly toasted everytime! Plus friendly service all the time! Listen if anyone else is working its a toss up but those guys haven't failed me yet!“
“Very nice place to eat! Me and my family have ordered from there a bunch and only once or twice have they gotten our order wrong (and even then the order was very similar and still good). The staff is friendly and the donuts are fresh! A good place to eat for sure.“
“Amazing service pleasant people love the coffee muffins r so good everything is just perfect .. the hall team is good guys was super kind one of them change my coffee was my bad I ordered the wrong coffee for my wife he changed it for me with a smile .. the girls was nice ?? my kids love this place they can’t wait for the weekend to get them there for the donuts?“
“Went for the first time today. Oh my gosh! The variety of old fashioned artisan donuts and other pastries, made fresh there daily; and presented in a beautiful glass display case; brought me back to when I was a kid…. So good! Coupled with great coffee, barista beverages and other food (e.g. egg sandwiches, ascai bowls, etc); this is a “don’t miss” destination.“
“This Dunkin was simply a work of art. The environment was very welcoming, and one girl was especially kind to me. She is perhaps the girl of my dreams I will go again just to see her. She make my food wonderfully and deserves a raise, no, she deserves the world….“
“It’s good there but I would wise if they work on the way they prepare their hush brownies. I think they make them in the morning and keep them by the time you come to buy them they are already hard like a rock.. please change the way you prepare them because my kids like them“
“In a service station. 2 Brazilian Staff had trouble underage my order and made mistakes entering it. We took our time amd verified and corrected 3 times since i was the only customer. Could be very tricky in crowded times or if you need clarification on options, orders or food limitations and allergies.Dietary restrictions: Some gluten and dairy free options available!Parking: Service station parking lot“
“IM GOING TO SAY THIS AND BELIEVE ME IM.IN A LOT OF DUNKINS ! ALL OVER THE QORLD..THE GUY IN THE WINDOW AT 2PM TODAY ON WEDNESDAY BEST SERVICE.IVE EVER HAD! SO.POLITE FAST AND MANNERLY. WITH A SMILE I.MIGHT ADD. HE GOT MY LATTE ON POINT SO HAPPY ? THANK YOUIS HIGHLY RECOMMEND THIS LOCATION“
“I just wanted to leave a positive review for the kind employee who creates the macchiato coffee in the morning. You are the best and maybe I’m biased , if you’re reading this you make the best macchiato out of anywhere.. I appreciate you. Be well.“
“Kind of a different take on regular DDsFlavored coffee was a pleasant change. Pistachio muffin was good. Service was nice and order was correct!!...would try them again if i passed by them. The ones in gas stations close early in afternoons?!?“
“Staff is always super friendly. If you eat at Dunkin a lot in New England you know not all Dunkin are the same. Somehow certain ones always have better coffee and better food. Well this is one of those Dunkin's. Food is always great, the coffee is always fresh and again the staff are fantastic.“
“Needed a larger order to feed a small crowd and I just knew Heav’nly Donuts wouldn’t disappoint! When I arrived they had the order all packaged and ready to go. The owner, Ruby, put on her parka and rushed to help me carrying everyone to my car (around the block) - no questions asked! What an amazing a spot, run by a wonderful team with (of course) delicious food. Everyone at the library event was thrilled with the election from donuts to bagels to fruit cups. Thank you!!!“
“Me gusta mucho comprar un sandwich aquí pero para poder ordenarlo por teléfono es una odisea. Te contestan la llamada y sin decir una palabra te dejan esperando hasta 15 minutos. Vuelves y llamas y es lo mismo. Sino pueden atender el teléfono, entonces no tengan ese servicio. Eso molesta mucho al cliente, varias veces cuelgo la llamada después de 15 minutos y voy a otro lado donde si me atiendan. Es lo único q deben mejorar.“
“This is one of the busier Dunkins' and even with how busy and how often the service here is GREAT!! ?Parking: Parking for the most part is pretty easy unless of course your there at the 7am rush of people going to work or school trying to get their morning coffee.“
“This is the best Dunkin Donuts I ever Went to. I drink coffee everyday. My orders are perfect smiling faces in the Morning if I make a mistake they fix It no problem. I enjoy seeing the smiling faces in morning. I would recommend this Dunkins over all others. Thank you to everyone there For all your hard work.. Dedicated coffee drinker..“
“Paulina was truly extremely kind to me and the staff were efficient (even though they were clearly packed and understaffed). My friends and I had only had positive experiences here. If anyone is to complain, they clearly have nothing better to “
“It a good place to treat the kids to pink frosted donuts. I am not a fan it's to expensive for me.Parking: If it's busy the place is hard to parkKid-friendliness: Not really made for sitting, but lots of treatsWheelchair accessibility: In and out easy just a small curb, has a ramp to enter“
“I had the pleasure of interacting with Oleg at Dunkin', and I must say he consistently stands out as one of the friendliest employees at this location. I witnessed his remarkable patience and empathy as he assisted a non-English speaking customer in selecting a dozen donuts, taking the time to guide her through the options to ensure she was satisfied. Oleg's kindness, care, and politeness were evident not just with that customer, but with everyone, including me when I picked up my order. His exceptional customer service deserves recognition.“
“Came in to DD on Central St, the man was very helpful and explained everything to me I Inquired about, however, I noticed immediately the place was immaculate and this is the first time I have encountered that at this DD. These gentlemen were so accommodating and friendly and I totally appreciate it big timeDietary restrictions: I like the oat milk big time and vegetarian food, we could use more“
“Raj the manager is the best . I would have given 5 stars except for the young skinny Hispanic girl who works there and will completely ignore a long line of customers and just keep walking back and forth acting like she's cleaning or doing something that's so important but what's more important than taking care of a customer cuz if you don't have a customer paying then there's no business she needs to learn that“