I always order my Burger King food on my app. Today I ordered when I was in Northampton and the App placed my order in Sturbridge mass. I tried to cancel it on the app and could not. I went into the store in NorthHampton and the manager Hector was amazing. He said to call the store in Sturbridge and cancel the order and I will make it for you here. They did not answer in Sturbridge and Hector tried as well. he was amazing and That is why the Burger King in NorthHampton is so successful and warm and unbelievable. I wish there were more Hectors out there at the different other stores that I visit. He is a superb customer service liaison, gentleman and manager.
Atmosphere: 5
Food: 5
Service: 5
Chris
Super hot,and fast service. Went through the drive through as per usual.
Food: 5
Service: 5
Recommended dishes: Impossible Whopper Plant Based
Alice Brin
Everything was good , the place was clean the people were nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Xavier Mattos
Food is fresh everything to perfection not like the holyoke one prefer to go to North Hampton Burger King always over the holyoke one
Quite possibly the best managed fast food restaurant in the state. Staff is so notably polite and I have never had an incorrect order from here. 10/10
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Austin Reid
I don’t often write reviews. I decided to visit the drive thru during rush hour and it was well managed. Just wanted to shout-out Gabriel at the window - for such a small interaction, you made my day! Thank you for being an awesome person.
Atmosphere: 5
Food: 5
Service: 5
Stebokanebo
I’ve never ordered but not for a lack of trying. Every time I show up I’m ignored. I sit at the register for an average of 12 minutes (yes I’ve timed it) ridiculous.
Atmosphere: 2
Food: 4
Service: 1
Todd Lajoie
I was threatened by the drive through worker for pointing out that they took a car that came after me first.the “ manager “ was dismissive and and hung up on me..
Atmosphere: 1
Food: 1
Service: 1
Stacy Greene
The competence is at an all time low over there. It never fails I’ll repeat my order at the drive thru then again at the window and they will still absolutely get it wrong . Common sense isn’t all that
I always order my Burger King food on my app. Today I ordered when I was in Northampton and the App placed my order in Sturbridge mass. I tried to cancel it on the app and could not. I went into the store in NorthHampton and the manager Hector was amazing. He said to call the store in Sturbridge and cancel the order and I will make it for you here. They did not answer in Sturbridge and Hector tried as well. he was amazing and That is why the Burger King in NorthHampton is so successful and warm and unbelievable. I wish there were more Hectors out there at the different other stores that I visit. He is a superb customer service liaison, gentleman and manager.
Atmosphere: 5
Food: 5
Service: 5
Super hot,and fast service. Went through the drive through as per usual.
Food: 5
Service: 5
Recommended dishes: Impossible Whopper Plant Based
Everything was good , the place was clean the people were nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Food is fresh everything to perfection not like the holyoke one prefer to go to North Hampton Burger King always over the holyoke one
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper Jr, Double Cheeseburger, Double Whopper, Cheeseburger
Food is good, fresh veggies on your burger. The only way I can afford to eat there is with a coupon ?
Atmosphere: 5
Food: 5
Service: 5
Love the person at the drive
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Whopper
Woman with the mask has a very bad attitude, other stuff great!
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Whopper
It was a very clean very good personnel and food was good very happily
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Onion Rings, Whopper
The Classic Melt was very good. Best fast food place I’ve had in a long time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, French Toast Sticks, Whopper
Very friendly and respectful people work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper, Chicken Nuggets, Cheeseburger
Restaurantji Recommends
Quite possibly the best managed fast food restaurant in the state. Staff is so notably polite and I have never had an incorrect order from here. 10/10
Food: 5
Service: 5
Recommended dishes: Cheeseburger
I don’t often write reviews. I decided to visit the drive thru during rush hour and it was well managed. Just wanted to shout-out Gabriel at the window - for such a small interaction, you made my day! Thank you for being an awesome person.
Atmosphere: 5
Food: 5
Service: 5
I’ve never ordered but not for a lack of trying. Every time I show up I’m ignored. I sit at the register for an average of 12 minutes (yes I’ve timed it) ridiculous.
Atmosphere: 2
Food: 4
Service: 1
I was threatened by the drive through worker for pointing out that they took a car that came after me first.the “ manager “ was dismissive and and hung up on me..
Atmosphere: 1
Food: 1
Service: 1
The competence is at an all time low over there. It never fails I’ll repeat my order at the drive thru then again at the window and they will still absolutely get it wrong . Common sense isn’t all that
Atmosphere: 1
Food: 1
Service: 1