KFC

203 King St, Northampton
(413) 582-0271

Recent Reviews

Aubrey Skinner

This is for the KFC. I’m from the south and was craving fried chicken, so against my better judgment, I tried this KFC again. Chicken is inedible!! I don’t even know how you get the chicken to be this disgusting, isn’t there a recipe you follow?? It’s slimy, the skin is like mush, it’s like a boiled piece of chicken, fried it and then let it sit in a vat of grease. Couldn’t eat it.

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Fried Chicken

Cynthia Rhodes

I'm only giving 1 star as you have to check at least one to do a review. I work in food service and would never serve what we received last night to anything but a trash can. It was old and over cooked to a point that once you broke though the coating on the breast or thigh you maybe got 1 bite of meat. The drum sticks and wings were like petrified wood. The only thing eat able in the whole meal was the biscuits. The worst 27.00 dollars I have ever spent.

Food: 1

Melanie Garcia

Very friendly staff and they had very quick service. The lobby was clean and the staff asked if I needed any help ordering. Will be here again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac & Cheese Bowl, Pot Pie, Chicken Sandwich, Fried Chicken

Pamela Toohey

I usually avoid fast food places in general. There was a promotion going on- 2 wraps/ $5 which was a great price. The wraps themselves were good sized, tasty, hot and had the option of coming different ways. From spicy to classic. Chicken was moist and coating crispy. All staff was friendly and service was fast. Granted i am a senior and must have looked tired but instead of calling my order up, it was brought to the table where i was sitting. Exceptional service. The tables were clean. Rubbish bins empty, where you place food trays and dispose of wrapping was clean. The fountain area and where you get additional packets of sauce, napkins, well stocked. Even though it had just snowed the previous day, the floors were remarkably clean of salt/ snow debris. I didnt use the bathroom so i can’t attest to the condition but if like the public area confident in using as need be. From friendly staff, great promo pricing, tasty and enjoyable food, clean from counters to sitting area. The ambiance is fast food but i felt comfortable there. Easy access for handicapped patrons. Have gone twice and found food and cleanliness to be consistently good. Will go again and recommend.Parking: Had disabled parking and non-curbs for wheelchair friendlyKid-friendliness: Both booths and pricing, options for kid friendly meals.Wheelchair accessibility: Although didn’t have push buttons for automatic doors, handles were easy grab, doors wide and all on one floor.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Anthony Vacchelli

Fries were cold. Server made more for us. Dinning area was very

Atmosphere: 2

Food: 2

Service: 4

Recommended dishes: Chicken Sandwich

Ace Magoomba

Ordered chicken bowl - didn't specify "famous" - ended up with taco bell offering - yuck. Has to drive around - order was cheerfully correctedChicken limp but ok, gravy salty & heavy pepper, very few corn kernels - chewy, mashed potatoes white & blah. It can pass for comfort food in a pinchVegetarian options: Are you kidding - name is Kentucky Fried Chicken, not KFCruditéDietary restrictions: Not for the salt restricted crowd

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Chicken Sandwich, Fried Chicken

Ashley Fortin

I received nothing that wasn't of quality looking food and fast accurate service. Positivity that was received definitely makes for a sooner return. Thank youParking: Plenty of spots even during busy times. Nobody wants to make the trip inside anymore so it's the drive-thru that's jam packed!Kid-friendliness: They have added more selections in kid size options which is the right portion for my daughter and she loves that!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mac & Cheese Bowl, Mashed Potatoes, 4 Buttery Biscuits, Gravy, Fried Chicken, Popcorn Nuggets

Kara H.

Awful service. Been waiting for my order for more than 10 mins. Workers are just leaving and not saying anything about our order. People that ordered after us have all gotten their food. Do not recommend this location!

Lorenzo N.

The cashier was very helpful, although the biscuits were served with a raw center and the back kitchen staff were swearing and there was a young child with us.

Mitsuki Sakusa

Order taker and cashier where both rude the whole atmosphere was trash fries cold biscuit not cooked properly no cleanliness no thank you or have a great day overall a horrible experience on top of that gave me the wrong order and thanks to that I got late to an important appointment horrible service horrible atmosphere horrible and the food was not well done it’s not the first time this happens need a change of management quickly!!

Atmosphere: 1

Food: 1

Service: 1

Ryan Connelly

Slower than molasses on a quiet night. Terrible experience!!!

jacod 1

more often than not, I have stopped here to get KFC and they were completely out of chicken. How do you not properly order enough chicken, for a chicken restaurant?

David L.

I ordered the 5 piece tender meal. Every other restaurant in the world has sweet and sour sauce. Why doesn't yours? You really need it because your "secret recipe" does not taste as good or very like the recipe from the past. Maybe you need to go back to cooking with unhealthy oils. The taste of your food is suffering immensely. I would characterize it no better than supermarket fried chicken.

Linda Rivera

My family had got this 12 PCs. Chicken meal. The chicken was nasty, and fatty, not cook all the way. My fiance got so sick.. we would never eat there again.

Kathy Burgess

Live over an hour away than the closest KFC ☹️ so when I'm "in the neighborhood" and hungry... sadly the last 3 times I stopped, they either didn't have enough chicken, or any at all, to get a bucket. I do like the NASHVILLE hot chicken sandwich tho!!!

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