Miss Florence Diner

99 Main St, Florence
(413) 584-3137

Recent Reviews

Percy Caouette

Great food, friendly staff. All round delightful place to meet a friend for catch up lunch/brunch!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Home Fries, Sausage, Toast

Dean Acheson

Extremely slow kitchen service at lunch

Atmosphere: 5

Food: 3

Service: 4

George Patrick Proulx

Great food. Home-cooked

Atmosphere: 5

Food: 5

Service: 5

chip m.

Looked forward to a rare breakfast out. Friendly's in Florence no longer serves breakfast so went to Miss Florence Diner. No booth seats open, so sat at counter to rest our old bones. Waitress said a booth should open in five to ten minutes. 15 minutes later a booth opened up. BUT we were not allowed to move there because there is an unwritten rule that once a customer sits at the counter they cannot move to a booth. We were not made aware of this rule. Simple breakfast sandwiches took forever, home fries were old and dried out, no water offered. Loved the old Flo's; won't be going back to the new Flo's.

Elizabeth Elwell

Definitely the place to go for

Atmosphere: 5

Food: 5

Service: 5

Dan Davis

Friendly service & good breakfast food selection. Great place to meet up with friends for a coffee and breakfast for a very reasonable price.

Atmosphere: 5

Food: 5

Service: 5

Peter Graves

Classic diner in Florence. Wonderful service and burger was delicious.

Atmosphere: 5

Food: 5

Service: 5

Obsidian Opal

It sucks that I’m writing this :( I am not one to ever review if I have a poor experience, but I have never once been treated so poorly by waitstaff at any establishment in my life. The waitress, who’s name on the receipt was Leah C(dark hair, red lipstick, late 40s-early 50s), treated us noticeably worse/differently than every single other customer the entire time we were there. She happily spoke to other customers and made friendly conversation to everyone but us. She sounded annoyed to tend our table and prioritized other customers in a way that we noticed a difference. We weren’t checked in on the entire time we were eating and We waited 15-20 minutes after* we finished eating before she checked in on us or brought the check. This would’ve been understandable if it was busy, but there were only about 5 tables taken at the time. She had also taken orders of several people who just sat down before checking in. We almost stood and got our own boxes to leave because of the time we waited. I study body language and there was a massive difference in how she interacted with us compared to every other customer. I went through every single possibility of maybe we were reading her wrong, but She continued to treat us poorly until she saw a wad of cash in my wallet at the end and she immediately tried to make positive conversation in hopes to redeem her service. It was an immediate change in tone and body language. I have a suspicion she treated us different because we are a young autistic queer couple with different clothing styles. (I note though, that there is no way to appear autistic and we do not appear disabled. But we are, and the point of that is that you shouldn’t treat people badly just because of assumptions made because they may actually be disabled, like us. Invisible disabilities exist! You never know what someone else is going through. This stands for her too of course, she may have had a bad day. But you are still a waitress and there’s no reason to be passive aggressive towards customers or treat them noticeably different even if you are upset or assume they don’t tip well. I have worked food service and understand it’s not easy and often can be unpleasant) She may have also been under the assumption that we would not tip well because we appear as teenagers. (I am 20) The restaurant was full of an older crowd, so we may be different than how normal customers appear but that is still no reason for us to be treated differently. We came here on recommendation from a very close friend, and unfortunately have decided to not come back :( food was subpar, but not bad at all. Pancakes were huge! And the toast was really good :)

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Toast

Gentle Nomad

Still magic !

Norm tenBroek

Old fashioned diner. Great atmosphere and good food. This is the place your grandpa used to take you when you were a kid. Highly recommend.

Atmosphere: 5

Food: 4

Service: 5

Anon User

Low quality ingredients, High costs, Bad combos.Avoid everything but especially the patriot fruit pancake they don't come with fruit they come with some sort of syrup slop jelly.Disappointing to watch this place steadily get worse over three decades.Would give zero Stars if possible.

Mike O'Brien

Food was good. Exactly what you’d expect from a diner - no complaints there. Service was slow but not bad considering the amount of staff that were present. I can forgive bad service, we all have tough days.What I can’t forgive is every item on our bill being $2-$3 more (including up charges like toppings, toast, etc.) than what was listed on both the printed and online menus. It’s a shame, the atmosphere there is great and the jukeboxes on every table are super fun. I just can’t support any business that can’t be up front about their prices.

Scott Whittle

Home made corned beef hash was not that good at all blue bonnet is way better and prices are high the egg on the omelet looked like a plastic film over all not

Atmosphere: 2

Food: 1

Service: 3

Bonnie Hoffman

Hadn't been here since it changed owners. We were really happy with it. Service is absolutely top notch. Food was great. The menu is totally fresh and new. And they haven't messed with the charm of the original decor. We'll be going back soon!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Home Fries, Sausage, Over Easy Eggs

Tanya Costigan

Love, love, love Miss Flo’s! Atmosphere is cozy and welcoming. It gets great light and the diner is a beautiful wood interior. The food is delicious. The owner is passionate and it shows.

Atmosphere: 5

Food: 5

Service: 5

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